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The rooms were clean and *did not* smell like cigarette smoke (a chief concern of mine based on past reviews). Beds and pillows were super comfy! Room service did a great job cleaning and I was doubly-impressed with the fact that my in-room coffee maker...More
While our room at the Golden Moon looked nice and the bed was comfortable, the walls are paper thin! When I checked in I could hear the neighbors on one side talking, every word and they were not talking loudly. Then later after spending some...More
Room was really big, also a really big bathroom. Plenty of towels and toiletries. Nice king size bed, big TV. Plenty of space to hang clothes, iron, and ironing board. Huge casino! Not a lot of staff to bring drinks though. Lots of restaurants, prices...More
I had originally planned on staying at this property for 4 days. Three days were comped. I elected to pay for one night and that would have been Tuesday. Travel plans changed to 3 nights. All nights comped. I explained this to the lady at...More
I booked a total of 15 rooms for two nights. When we checked in and out the front desk clerk was impatient and unfriendly. I was charged $307.00 for 2 local calls. I spoke to a manager in regards to the charges and her reply...More
Response from Erica M, Guest Services Representative at Golden Moon Hotel & CasinoResponded October 24, 2017
Thank you for taking the time to leave a review of our establishment. Please accept my sincerest of apologies regarding the experience you detailed in your review. I assure you the things you mentioned are in no way reflective of the service we strive to...More
$79 - $134 (Based on Average Rates for a Standard Room)
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