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Hilton Garden Inn Jackson/Pearl

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Hilton Garden Inn Jackson\/Pearl
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311 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Reviewed yesterday NEW

While staff was welcoming, the hotel as a whole felt tired and in need of a make-over. On the way out we found other chains worthy of giving a try. Multiple steak houses within walking distance. Logan's, Texas Road House and Ryan's.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JERRY M
Aubrey, Texas
Reviewed yesterday NEWvia mobile

What a wonderful welcoming and kind staff!Very helpful finding us a place to eat and where to avoid. The lobby had a nice big fireplace and complimentary cookies and wine for adults. Breakfast had lots of options and Kathleen was an amazing server! The only thing i did not like was the uncomfortable beds. I learned on check out they...

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Helpful?
Thank Drtamaragrosz
Mobile
Reviewed 2 days ago NEW

The staff was great! That would be the only reason I'd come back. However, I'd rather have a clean room and stay elsewhere. I'll be finding somewhere in Flowood to stay, or possibly another place in Pearl. I should have known when the lights were out that there was a problem....

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Helpful?
Thank Laurie B
Florida
Reviewed 3 weeks ago

We were traveling from Florida to Memphis for New Years and we stopped over for one night at the Hilton Garden Inn in Jackson/Pearl Ms. The staff was very friendly and helpful. Rooms were clean and the beds were comfortable. I would definitely stay here again.

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Helpful?
Thank robinduboisflorida
Anniston
Reviewed 3 weeks ago

We always stay at Hilton Garden Inn because the service and the facility are always excellent. Not here, folks. Walked into the hotel, with a reservation, leaned against the counter for five minutes or so, motivating the staff member who was watching television to holler out for someone to come up front. Up comes a lady with tattoos and an...

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Helpful?
1Thank vickysN8160FA
Waynesboro, Mississippi
Reviewed 3 weeks ago

Great location for traveling from out of town. Clean and courteous staff. Food/beverage great. Family enjoyed the hotel with the amenities. Having a single pot coffee maker with microwave a plus. The internet was fast.

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Helpful?
Thank Michele H
Louisiana
Reviewed 3 weeks ago

I stayed here due to an early flight at the airport. The hotel was neat and clean. It was all you would expect from the Hilton Brand. I found to close to shopping, restaurants, and the airport. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank roarkbj
Reviewed 3 weeks ago via mobile

Where should I begin: Pros: pleasant staff - both desk and breakfast gals; well-lit parking; in room 'mini' Keurig knockoff for coffee Cons: Low to High- is this a corporate Hilton property or a Private Franchise property? No money to upgrade and/or maintain the property has obviously filtered down to this sad hotel property in Central MS off 1-20 in...

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Helpful?
1Thank Nancy G
Baxley, Georgia, United States
Reviewed 4 weeks ago

Fairly new. Clean and comfortable. Rooms are good size but need more light! Microwave and frig in room plus coffee. Convenient to the airport and downtown Jackson. Deck staff could be a little more attentive and helpful. Terrible parking.

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Helpful?
Thank Dusty G
Eupora, Mississippi
Reviewed 5 weeks ago

I am a Hilton HH Member and it's is wonderful. I was able to check in from my phone and choose my room. The check in and out procedures are so easy and the staff are so nice and accommodating. The hotel was and out room were very clean and stocked with everything we needed

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 667felishae
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jackson/Pearl

Address: 438 Riverwind Dr, Pearl, MS 39208-5900
Location: United States > Mississippi > Pearl
Price Range: $97 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson/Pearl 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Garden Inn Jackson/Pearl Hotel Pearl
Hilton Garden Inn Pearl
Hilton Pearl
Pearl Hilton
Hotel Style:
#1 Business Hotel in Pearl
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Jackson/Pearl staff and other travelers.
3 questions
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Paragould, United States
over a year ago
Paragould, United States
over a year ago
Kalamazoo
over a year ago

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Questions? Get answers from Hilton Garden Inn Jackson/Pearl staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quite and nice restaurant on site. Courteous staff, including housekeeping.”
 of 5 bubbles 940micheleh, 3 weeks ago | Read review
“DON'T stay in a room near I-20”
 of 5 bubbles misteron2014, Sep 3, 2016 | Read review
“rooms are great. staff ok. manager very rude. please take pictures for yourself when you arrive or they will lie on you”
 of 5 bubbles 127marlisah, Jun 2, 2016 | Read review
“If you are forced to stay here, make sure to have room away from interstate.”
 of 5 bubbles Doug-n-Tricia, May 21, 2016 | Read review
“Quiter floor, away from back of hotel, next to interstate.”
 of 5 bubbles JamesW707, May 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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