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Candlewood Suites

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Candlewood Suites
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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Carbondale, Illinois
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is a great place if you have a limited budget and need a no frills place to stay for a few days. Room service is offered upon request.(that means they don't clean your room everyday unless you request it. Full kitchen is offered so you can save on food cost. The staff is competent and helpful. There are lots... More 

Helpful?
Thank Sorrell8615
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Sorrell8615, Thank you for staying with us and leaving a review. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, amenities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for... More 

2 reviews
1 of 5 stars Reviewed July 1, 2016 via mobile

We were in to repair my father in law's house that uses state farm insurance the room was supposed to be available for up too 23 days but only needed for 7 because he is elderly and can't tote things back and forth and the electric was cut off in half his home over the fact he didn't want to... More 

Helpful?
Thank LaceyHur
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear LaceyHur, Thank you for your recent stay with us, and for taking the time to write a review about your experience. We're very sorry for the unsatisfactory experience you had, especially with the hotel cleanliness and staff service. We have sent you a private message to follow-up on your concerns, and the opportunity to regain your trust in our... More 

Gulfport, Mississippi
1 review
5 of 5 stars Reviewed July 1, 2016

Sooo... This was the best stay ever. It wasn't even like a hotel! The woman working the desk were so nice! They were still formal but its like their your friend. I didn't feel like a customer I felt like a part of the family. The managers knew me by name! It freaked me out at first but then I... More 

Helpful?
Thank lyonswedding17
Memphis, Tennessee
1 review
5 of 5 stars Reviewed July 1, 2016

Upon arrival I was very impressed by the hotel and the cleanliness of the landscaping and the lobby and better yet my room was clean! Service was awesome and very helpful during my stay. Management is prompt and very nice I wish all hotels had a team like this one! Restaurants nearby and also a YMCA that is close for... More 

Helpful?
Thank jazzylynn89
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 10, 2016 via mobile

I would think twice before I select this property. I book hotels all the time online and I never experience a problem. The room that I selected/pictured showed a sofa sleeper and indicated that it slept 6. When checked in, it was a standard room. There was no management available for discussion nor was customer service any help. Customer service... More 

Helpful?
Thank Blessedlikethat
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Blessedlikethat, Thank you for taking the time to write a review of our hotel. It is regrettable that some of our amenities and services did not live up to your expectations. Allow us to apologize for any inconvenience you may have experienced. I have sent you a private message in an effort to obtain additional information and follow up... More 

North America
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 23, 2016 via mobile

Just outside Memphis, half the rate of the hotels in the city Super clean, our suite had everything you'd need for an extended stay....kitchen, dishwasher, full size refrigerator and the bathroom was very big! Far enough off the road that there is zero road noise Pool, on-site store, ample parking Only negative was the wifi was really slow, but if... More 

Helpful?
Thank Bonish_Photo
Level Contributor
8 reviews
3 of 5 stars Reviewed April 11, 2016 via mobile

Not a suite. This is actually false advertising because it's not a Candlewood Suite. It's actually an extended stay. Doors slam extremely loud. Guests working construction in area out of control. Had to change rooms to get some peace and quiet. No breakfast as advertised falsely. Not a good place to get away. It is very clean though and near... More 

Helpful?
Thank MichelleAngela A
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear MichelleAngela A, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property due to the noise issues you encountered. I would like to apologize for any inconvenience this issue may have caused you during your stay. Just to let you know, our Candlewood... More 

Atlanta, Georgia
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 3, 2015

I have to say, we were SUPER impressed with this place. We usually stay at a nearby express hotel when passing through on our way from GA to AR, but this time we had our dogs and needed to find a pet friendly hotel. I was very sceptical about this as there aren't a lot of nice hotels to choose... More 

Helpful?
Thank Live2Travel4Ever123
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

We truly appreicate the positive feedback of your stay with us. We are glad that you decided to take a chance and stay with us. We hope that our hotel is now a prefered hotel for you whenever you are passing through the Memphis Area. More 

Dartmouth
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed November 3, 2015

Stayed 2 nights in order to visit Memphis(Graceland). Good accommodations and outside of Memphis. Great location for extended stay or those that like to make their own meals(our choice). They do accept pets but we never noticed any or issues and we both have allergies.

Helpful?
Thank Lawrence M
O'Fallon, Illinois
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 25, 2015

I have family/friends in the area so I always stay here when visiting. Hotel is close to shopping/eating/Memphis. Pet friendly so bring your babies. I always get on first floor, near the exit. No issues with reservations on line, or when checking out. I will be back~!

Helpful?
Thank charlesmA2967WJ
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

As always your feedback of your stay is greatly appreicated. We consider our guest family and that includes pets! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Great location & all suites property offers great economical rates with the best service & cleanliness in Memphis & North MS areas. We offer most in-room amenities, full kitchen, DVD player, free guest laundry & free dinner every Wednesday. ... more   less 

Additional Information about Candlewood Suites

Address: 7448 Craft Goodman Rd, Olive Branch, MS 38654-6615
Location: United States > Mississippi > Olive Branch
Price Range: $93 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 70
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Also Known As:
Candlewood Hotel Olive Branch
Olive Branch Candlewood Suites
Hotel Style:
#5 Business Hotel in Olive Branch
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