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Comfort Suites Olive Branch

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Comfort Suites Olive Branch
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Minneapolis, Minnesota
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Made a last minute reservation while travelling through MS and glad we picked Comfort Suites. They were helpful and courteous throughout the process. The rooms were clean and quiet. Great value for the $$$

Helpful?
Thank GD R
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

We are so glad you chose our hotel for your stay in our community. Thank you for the kind words. I hope they will inspire others to choose your hotel also. Please come stay with us again. More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Overall a very adequate hotel but in need of some updating. On the plus side, the rooms are very clean and spacious, the beds are comfortable and the property is quiet. There is a nice outdoor pool, a decent breakfast is included, and the hotel staff is very friendly. The property could use some updating however. My room lacked high... More 

Helpful?
1 Thank Dray64
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for your review and your comments. Your observations are appreciated. I am glad to hear you enjoyed your stay. We are looking into upgrading our fitness center equipment in the future. Hope to see you again in the future. More 

Mammoth Spring, Arkansas
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 12, 2016

Staff was very friendly and helpful. Room was very clean and roomy and bed was extremely comfortable. Only complaint I had was the bathtub stopper was missing so I couldn't take a long relaxation bath but the comfort of the room made up for it. Lots to choose for breakfast such as bacon, ham, biscuit and gravy, cereal, fruits, waffle... More 

Helpful?
1 Thank marybX7475WZ
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thanks for your comments. Sorry about the tub stopper. We fixed that. Sometimes we just don't know until someone reports it. Glad you liked the Breakfast Bar. Come see us again. More 

Winona, Mississippi
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 7, 2016 via mobile

The hotel is off Goodman Rd, so while it is easy to get to, it is away from direct traffic. The grounds were well maintained and parking sufficient. Many people were checking in at the same time. Nick working the front desk appeared to be courteous and efficient answering questions as he processed everyone's paperwork. No problems with the rooms,... More 

Helpful?
Thank Teresa S
Bessemer, Alabama
Level Contributor
132 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed July 21, 2016 via mobile

I read the other reviews on trip advisor but I have nothing but good things to say about this hotel. Our check in was smooth, room was spacious & even had the air on when we got there which was great because it was 100 degrees outside. The room looked like it had been spot touched up on the paint... More 

Helpful?
1 Thank dixiehdrider
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

So glad to hear you enjoyed your stay and Colton's restaurant. Keeping the air working on hot days is a challenge in the South, but we do our best. Hope to see you again in the future. Thanks for your input. More 

Leon, Iowa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 11, 2016 via mobile

The hotel was fine, we had 5 rooms for one night. Some were happier than others. No lights around pool were disappointing for a pool open until 10am. Our room was basically clean. Melted ice in ice bucket and drink straws in sofa bed might cause me to take a 2nd look at a room before staying as it shows... More 

Helpful?
1 Thank Scout1978
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for your feedback. We have used your comments for a training exercise for our staff. I apologize for the pool lighting conditions. We are in the process of changing out all of our outside lighting to the new LED fixtures. This conversion has taken a little time but it will make our pool and parking lot even brighter... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 6, 2016 via mobile

I stayed with my two children and husband for 4 nights. As we were driving from TX, I called to check on the room. Danny was nice and explained that they had a large group leaving so few rooms were ready. When we reached West Memphis, I called again and Danny confirmed the corner room I requested was ready. Once... More 

Helpful?
2 Thank Kristina T
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for your input. We value our customer reviews and will definitely use this review to make corrections and property improvements. You visited during a sold out status time and we apologize for any inconveniences you experienced. We hope you will give us another opportunity to earn your trust. More 

Glenpool, Oklahoma, USA
Level Contributor
258 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed July 6, 2016

we had a good experience with hotel. Friendly staff to help us check in since we were late night arrivals. Room was clean. Area is very quiet. Beds and pillows were comfortable and we had a good breakfast experience. it was busy but if you are patient for 1-2 minutes at max, everything is restocked. we were traveling through but... More 

Helpful?
1 Thank slas86
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you so much for your positive input. We are glad you enjoyed your stay and look forward to hosting you again if you are in the area. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 5, 2016 via mobile

Wifi was terrible. Only one person restocking breakfast line and she could not keep up. Line was about 6 deep because they were constantly waiting for things to be refilled like plates, eggs, waffle mix, syrup. Bathroom in lobby was not clean and had no tissue paper. Beds and pillows were comfortable.

Helpful?
1 Thank Kris G
COMFORT S, Front Office Manager at Comfort Suites Olive Branch, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Chattanooga, Tennessee
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 2, 2016

We will never stay in this Choice Hotel Property again. As diamond elite members of Choice Hotels , we have stayed in the best and the worst! THIS WAS THE WORST EXPERIENCE EVER, EVEN BEATS THE ANT FILLED ROOM IN PANAMA CITY BEACH!!!! My husband agreed to stay at this property for one reason, the outdoor pool. We actually had... More 

Helpful?
1 Thank Donna C
COMFORT S, Guest Relations Manager at Comfort Suites Olive Branch, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites Olive Branch

Address: 6921 Parkwood Dr, US 78 & Goodman Road Southeast Quadrant, Olive Branch, MS 38654-2111
Location: United States > Mississippi > Olive Branch
Price Range: $96 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Olive Branch 2*
Number of rooms: 74
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Also Known As:
Olive Branch Comfort Suites
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