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Comfort Suites Olive Branch

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Comfort Suites Olive Branch
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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Bessemer, Alabama
Level Contributor
131 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I read the other reviews on trip advisor but I have nothing but good things to say about this hotel. Our check in was smooth, room was spacious & even had the air on when we got there which was great because it was 100 degrees outside. The room looked like it had been spot touched up on the paint... More 

Helpful?
Thank dixiehdrider
Leon, Iowa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was fine, we had 5 rooms for one night. Some were happier than others. No lights around pool were disappointing for a pool open until 10am. Our room was basically clean. Melted ice in ice bucket and drink straws in sofa bed might cause me to take a 2nd look at a room before staying as it shows... More 

Helpful?
Thank Scout1978
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for your feedback. We have used your comments for a training exercise for our staff. I apologize for the pool lighting conditions. We are in the process of changing out all of our outside lighting to the new LED fixtures. This conversion has taken a little time but it will make our pool and parking lot even brighter... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed with my two children and husband for 4 nights. As we were driving from TX, I called to check on the room. Danny was nice and explained that they had a large group leaving so few rooms were ready. When we reached West Memphis, I called again and Danny confirmed the corner room I requested was ready. Once... More 

Helpful?
1 Thank Kristina T
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for your input. We value our customer reviews and will definitely use this review to make corrections and property improvements. You visited during a sold out status time and we apologize for any inconveniences you experienced. We hope you will give us another opportunity to earn your trust. More 

Glenpool, Oklahoma, USA
Level Contributor
250 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we had a good experience with hotel. Friendly staff to help us check in since we were late night arrivals. Room was clean. Area is very quiet. Beds and pillows were comfortable and we had a good breakfast experience. it was busy but if you are patient for 1-2 minutes at max, everything is restocked. we were traveling through but... More 

Helpful?
Thank slas86
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you so much for your positive input. We are glad you enjoyed your stay and look forward to hosting you again if you are in the area. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 5, 2016 via mobile

Wifi was terrible. Only one person restocking breakfast line and she could not keep up. Line was about 6 deep because they were constantly waiting for things to be refilled like plates, eggs, waffle mix, syrup. Bathroom in lobby was not clean and had no tissue paper. Beds and pillows were comfortable.

Helpful?
1 Thank Kris G
COMFORT S, Front Office Manager at Comfort Suites Olive Branch, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Chattanooga, Tennessee
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 2, 2016

We will never stay in this Choice Hotel Property again. As diamond elite members of Choice Hotels , we have stayed in the best and the worst! THIS WAS THE WORST EXPERIENCE EVER, EVEN BEATS THE ANT FILLED ROOM IN PANAMA CITY BEACH!!!! My husband agreed to stay at this property for one reason, the outdoor pool. We actually had... More 

Helpful?
1 Thank Donna C
COMFORT S, Guest Relations Manager at Comfort Suites Olive Branch, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Tulsa, Oklahoma
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

The breakfast was better than most Comfort Suites. The hot food was kept hot and did not taste too processed. OJ tasted watery, however. Beds were comfortable. The only thing wrong with the room was the sloppy job of touching up paint. It made a splotchy look. The lobby and entry are very pleasant and well kept.

Helpful?
Thank EllenRHK
COMFORT S, Guest Relations Manager at Comfort Suites Olive Branch, responded to this review

We thank you for your review! We shall fix the problem that you have stated. More 

Kissimmee, Florida, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2016

Stayed here for a work meeting for 3 nights. Room was very nice and clean, staff was pleasant, and was super close to anything you needed. Starbucks within walking distance. Very nice place to stay for any reason!

Helpful?
Thank Brandon171
COMFORT S, Guest Relations Manager at Comfort Suites Olive Branch, responded to this review

Thank you so much for your kind words! More 

Titusville, Florida
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 26, 2016

We stayed here one night while driving through. The hotel looks to be fairly new and is located next to medical offices. The location is very quiet. Lots of restaurants and shopping are nearby. It is a short drive into Memphis, just beware of the traffic. Both morning and evening rush hours were not fun. The Olive Branch City Park... More 

Helpful?
Thank ammomof3
COMFORT S, Front Office Manager at Comfort Suites Olive Branch, responded to this review

We thank you for your review! More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 20, 2016

Hotel is conveniently located right off the highway close to a Starbucks. Rooms are clean and spacious. Check in and check out was easy. Didn't get breakfast at hotel so I can't comment on that. TV was a little old and it wouldn't pivot to the rest of the room. Overall very satisfied with the room while passing through towards... More 

Helpful?
Thank Zachary M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites Olive Branch

Address: 6921 Parkwood Drive, US 78 & Goodman Road Southeast Quadrant, Olive Branch, MS 38654
Location: United States > Mississippi > Olive Branch
Price Range: $91 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Olive Branch 2*
Number of rooms: 74
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Also Known As:
Olive Branch Comfort Suites
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