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Holiday Inn Express New Albany

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Holiday Inn Express New Albany
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85 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New Albany
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Showing 84: English reviews
Collierville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 4, 2015

This was the best hotel by far. The staff was wonderful and super friendly. I travel all around the United States and found that this hotel all around was wonderful. I would recommend this hotel to anyone traveling through this area! All the staff was great. Denise and Amanda are outstanding. They are a great team.

Helpful?
Thank Todd H
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thanks so much for the positive feedback! Our team loves taking care of our guests and we're glad it shows. We hope to see you the next time you're in the area. Safe travels! More 

St. Petersburg, Florida
Level Contributor
80 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed August 29, 2015

Really comfortable and spacious and the staff was truly accommodating. One of the few chains that let you combine points with money at a great value. So, for 5,000 points and 40 dollars, I got this respite from the road. Not to mention, that my points had been there for a long, long, time. Very happy with Holiday Inns.

Helpful?
Thank Barb M
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thanks for sharing your experience with us! We're glad we made you feel at home. We hope to see you the next time you're in the area. Safe travels! More 

Branson, Missouri
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 9, 2015 via mobile

PLEASE AVOID THIS HORRIBLE HOTEL The entire hotel REEKS of cigarette smoke; nasty, disgusting old and new smoke smell. I understand that the hotel is not all non smoking and that some rooms are smoking rooms, HOWEVER THEY NEVER TOLD US IT HAD SMOKING. The front desk lady, the 1800 number lady, the other front desk lady, and the front... More 

Helpful?
2 Thank SusieR2S1
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you for taking the time to share your experience. Since your visit we have taken greater steps to ensure that all our guests are comfortable and we hope you will consider us again if you're ever in the area. Safe travels! More 

Sarasota, Florida
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 9, 2015 via mobile

We are traveling from Missouri to Florida and we drove all day to reach this hotel. Exhausted and ready for some rest, we checked in and got our reserved rooms on the third floor. THE ENTIRE BUILDING REEKED OF CIGARETTE SMOKE. The lobby, the first floor, the elevator, the hallways, and THE ENTIRE THIRD FLOOR was unbearable. We were told... More 

Helpful?
2 Thank TheTwinsTravel
IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear TheTwinsTravel, Thank you for taking the time to write a review about your stay with us. We regret that your stay was not 100% satisfactory. We would also like to apologize for falling short of your expectations regarding our rooms and facilities. We give the utmost importance to our guest comments as they help us improve and continually provide... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed August 8, 2015 via mobile

Oh my. Lord help me write this review without getting wrinkles and gray hair. This hotel is terrible. The staff was decent. I'm being kind. They claimed our room was smoke free. It was on the same floor as smoking rooms. The smell of smoke almost knocked me out getting off the elevator. I made it to my room through... More 

Helpful?
2 Thank TerryTwin2
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 4, 2015 via mobile

Found on Trip Advisor... right off the main highway. Clerk was friendly as were all working here. Price was cheaper than I saw online. It was "Pancake Night." They were free and good. Room was nice and clean...very spacious and pretty. Granite counter in bathroom. Breakfast was organized and tasty. Many choices. We used the outdoor pool as well. Kids... More 

Helpful?
Thank Kasandra L
Dayton
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 1, 2015 via mobile

BED BUGS! Stayed here on business and the second week I came home with bites all over me but was not sure where they came from, went back the next week and woke up at 2:00 AM with bed bugs crawling all over my face and neck. Was originally told by management that it was not bed bugs just beetles,... More 

Helpful?
4 Thank Jaluke
IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear Jaluke, Thank you so much for sharing your experience with our hotel. We would like to apologize for the inconveniences you encountered with the bed bugs during your stay. We would like to follow up on this situation that is why we have sent you a private message to obtain more information. We hope that you can respond at... More 

Biloxi, Mississippi
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 31, 2015 via mobile

We came up to New Albany for family matters and we did not get to the hotel till 11pm and the staff was quick to check us in. It took maybe 10 minutes tops and the room was amazing. The breakfast was amazing the cinnamon rolls were the best part and they were to die for.

Helpful?
Thank Jeremy P
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 11, 2015 via mobile

We stayed one night, passing through. It was clean, the front desk clerk was very nice and helpful. The room was big. Minor flaws because it's not brand new anymore. The tub dripped. Some sheet rock behind the toilet had been patched. It's close to fast food restaurants. We had pizza delivered. I would stay again.

Helpful?
Thank SummerofShawn
Saint Louis, Missouri
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed June 30, 2015

we had no reservation but had to stop because grandson had an episode and could not sit in car anymore! staff noticed him being upset and got us into a room right away. It was staff apreciation day and the staff was in pool area with thier families. I bring this up because I expected this to be a hassle... More 

Helpful?
Thank pattersonch
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express New Albany. Minutes from downtown New Albany, travelers appreciate how our atmosphere makes comfort and convenience a top priority. This three story, interior corridor hotel features 75 guestrooms (5 two room suites), fitness center, business center, an outdoor pool and the new Express Start Hot Breakfast Bar. Only 32 miles from Tupelo Regional Airport and 80 miles from Memphis International Airport. We are located off Highway 78 (exit 61) the main artery between Tupelo, MS and Memphis, TN. Visit New Albany, MS and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express New Albany

Address: 300 State Highway 30 West, New Albany, MS 36619
Location: United States > Mississippi > New Albany
Price Range: $86 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Albany 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
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