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Holiday Inn Express New Albany

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Holiday Inn Express New Albany
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85 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Worthing, United Kingdom
Level Contributor
176 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a great place to stay for a stopover. It has everything you need and was very clean. Sondra the receptionist was super helpful for two tired and confused Englishmen. She gave us great tips for things to see and do.

Helpful?
Thank Wrappo
Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 20, 2016

From the outside, the hotel seems nice. Employees were nice and breakfast was good. However, the carpet in the room was disgustingly riddled with stains. The bathroom ceiling and shower head had mold. Not what I expect fro Holiday Inn Express.

Helpful?
1 Thank mannyg61
HIENewAlbany, General Manager at Holiday Inn Express New Albany, responded to this review

We're glad you enjoyed our breakfast, though we regret that we fell short of your expectations in your room. We have been shampooing the carpets and are hoping to replace them by the end of the year. Safe travels! More 

Saint Amant
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

While visiting family in area, I booked 3 rooms for 1 night. All three rooms smelled like stale smoke. It was late so we didn't bother calling desk. Rooms were clean and beds very comfortable. Breakfast was typical but good and attendant kept stocked. The only issue I had was that they charged me $25 per room. A week later... More 

Helpful?
Thank Jonathan A
HIENewAlbany, General Manager at Holiday Inn Express New Albany, responded to this review

Hi Jonathon, I'm sorry the refund has taken longer than expected. Charges are always immediate, but refunds take longer to process for some banks. I'm glad we got to touch base about the issue and you'll see the refund soon! Safe travels, and we hope you visit again soon! April S General Manager More 

Sooner State
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 14, 2016 via mobile

We stayed here on the way to FL. The room was clean. Beds were very comfortable. Service was friendly and professional. The elevator smelled strongly of cigarette smoke, but I didn't smell it anywhere else in the hotel. Free coffee all day. Great stop.

Helpful?
Thank HipMom87
HIENewAlbany, General Manager at Holiday Inn Express New Albany, responded to this review

Great review! We have a lot of beach travelers and we stay perpetually jealous. Glad we could be a pleasant stop on your way - stop by on your way back home. We'll be here with the coffee all day long. More 

Ruston, LA
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 15, 2016

If you're travelling to Oxford, staying in New Albany is a cheaper alternative. It's a 30 minute drive. On game days, you'll pay 1/3 what you'll pay in Oxford (that's if you can even get a room in Oxford). This is your typical Holiday Inn Express. The staff is friendly. The parking lot is confusing. There is a Hibachi Restaurant... More 

Helpful?
Thank RustonTraveller
HIENewAlbany, General Manager at Holiday Inn Express New Albany, responded to this review

Awesome, detailed review! You've covered almost everything anyone would need to know. Just a few notes - we do have extra parking in the back, and Domino's delivers if you don't feel like walking next time. Plus we've recently gone completely non-smoking so next time there won't be any pesky odors during your stay. See you during football season? More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 27, 2016 via mobile

Good experience. Room was very clean although smaller than other HIE's we've stayed in. Entire staff was very friendly & accommodating. Beds were very comfortable. Hotel was conveniently located close to Hwy 78. Signage was good. We'll stay there again.

Helpful?
Thank CatsRFun
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you for sharing your experience. We appreciate the kind review and our team will certainly be encouraged by your remarks. We look forward to seeing you again, and safe travels! More 

Arkansas
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 22, 2016 via mobile

Typical Holiday Express except for some bad exceptions. Parking is really really poor and confusing. Also, the third floor has both smoking and non-smoking rooms. As soon as you get off the elevator you're hit by a the smell of smoke. You get in the non-smoking room and you can still smell smoke. Beware! They know about it, but they... More 

Helpful?
Thank Jus4kxs
HIENewAlbany, General Manager at Holiday Inn Express New Albany, responded to this review

Thank you for sharing your experience with us. We strive to inform every guest about the possibility of smelling smoke in the hall on that particular floor, and I regret we fell short during your stay. We want all our guests to feel comfortable during their time with us and we hope you'll allow us another opportunity to serve you.... More 

Boulder, Colorado
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 2, 2015

Stayed here for 3 nights while visiting family in September 2015. I was able to check-in early, thankfully. The room was spacious and clean, which was really all I needed. I was so busy that I didn't turn on the tv until my last night there (all I wanted to do was unwind and watch tv). Unfortunately it was stuck... More 

Helpful?
Thank Julie R
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thanks so much for taking the time to share your experience. We are sorry about the inconvenience with the TV, but glad DeeDee could make the situation bearable. We are very proud of our staff and we all love taking care of our guests. We hope to see you again if you're ever in the area! Safe travels. More 

Little Rock, Arkansas
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed September 21, 2015

I always stay at a Holiday Inn when I can find one because you know that you will always get a nice clean room. Well I checked into room 309 about 1:00 a.m. in the morning of the 19th. Daughters 15th birthday and we are on our way to Disney World, anyway they only had one room left, a smoking,... More 

Helpful?
Thank Mendy D
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you for taking the time to share your experience. We have had professional carpet cleanings since your visit and hope you will consider us again. Michelle will be happy to check you in again. :) Safe travels. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

Stayed in Hotel September of 2015. Hotel see me to be a little older but had been updated and furnished nicely. Just stayed one night but room was clean, beds were good and front desk staff were extremely nice. Ate breakfast which was standard Holiday Inn Express breakfast, good food and very clean. Good hotel for quick stop passing thru... More 

Helpful?
Thank msjr4
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you for sharing your experience with us. We love taking care of our guests, and we're glad it shows. We hope to see you again if you're in the area. Safe travels! More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express New Albany. Minutes from downtown New Albany, travelers appreciate how our atmosphere makes comfort and convenience a top priority. This three story, interior corridor hotel features 75 guestrooms (5 two room suites), fitness center, business center, an outdoor pool and the new Express Start Hot Breakfast Bar. Only 32 miles from Tupelo Regional Airport and 80 miles from Memphis International Airport. We are located off Highway 78 (exit 61) the main artery between Tupelo, MS and Memphis, TN. Visit New Albany, MS and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express New Albany

Address: 300 State Highway 30 West, New Albany, MS 36619
Location: United States > Mississippi > New Albany
Price Range: $86 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Albany 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
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