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Isle of Capri Casino Hotel Lula

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Isle of Capri Casino Hotel Lula
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
East Saint Louis, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Our stay here was a pleasant experience! Was a bit upset because I had to go outside of the building to make telephone calls because there was no Internet. The staff was absolutely lovely! The workers at the front desk made our stay worthwhile!

Helpful?
Thank scorpio1030
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hello! We appreciate you taking the time to provide us with feedback from your Isle of Capri visit. We will make sure to pass along your compliments, as well as your feedback. We hope to see you back again soon! More 

Batesville, Mississippi
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We went to wrestling at the Isle of Capri and seen "The Mouth of the South" WWE Superstar Jimmy Hart and his band, The wrestling was action packed and we enjoyed it. The Isle of Capri has a new buffet cand it was so delicious. We wanted to spend the night but they was out of rooms but I did... More 

Helpful?
Thank Dixie E
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thanks for coming to see the show, Dixie! We're so happy to hear you enjoyed it along with our new buffet. Congratulations on your jackpot, we hope to see you again soon! :D More 

Branson, Missouri
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Friendly staff. Check-in is inconvenient. It is in the middle of a long complex. If you valet park you are left holding all your luggage. Then a very long walk is required to either end of the complex through the middle of the 2 casinos. Suggest not do valet parking and drive to the appropriate end of the complex and... More 

Helpful?
Thank nursephoto
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We appreciate the feedback. It seems that we did some things really well, but also have room for improvement. We always appreciate guests giving us details behind their stay - It helps us see where we need to make adjustments to make sure everyone's stay is fun & relaxing. We will work to improve, and we hope to have you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 20, 2016

Me & my children stayed for one night. I've stayed in plenty of casinos on the coast of Mississippi. It's usually a much nicer experience than a hotel. However, this experience was NOT. I couldn't get the door to my hotel room to open. A male employee finally got it open after pushing the handle down and smashing himself into... More 

Helpful?
1 Thank emspLA
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for taking the time to share your thoughts with us. We are sorry to hear that your stay with us was not up to our standards, we would like to get you in touch with our guest service manager, Rico, at Rico.Harris@ISLECORP.COM or by phone at 662-363-4390. More 

Travelers are raving about these Lula hotels

Tyler, Texas
1 review
2 of 5 stars Reviewed July 7, 2016

We have only stay at the Isle twice, this last time was a had to stay because every other place was booked. The front desk attitude was dry and I just don't care. Upon first arriving we could not get checked in because of a misunderstanding. The rooms were not clean dry food on the floor, bugs in the tub.... More 

Helpful?
Thank Jonestye
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thanks for staying with us! We hope that everything got sorted out after the misunderstanding in the beginning. Also, we will look into the care of the room. We hope that the remainder of your stay was fun and enjoyable, and we look forward to hosting you again. Thanks for your time! More 

Level Contributor
3 reviews
1 of 5 stars Reviewed June 22, 2016 via mobile

After I gave 1 star review was told to call Rico.What a joke!!! He was rude and made no attempt to even look into issues.I will never go back and I hope others read my review.There are good places to stay in Tunica.

Helpful?
Thank Tj3fan
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We always want to make sure that our guest's voices are heard. Your feedback is so important to us as it allows us to assess what areas of our casino need work. We want to make sure that our guests receive the best customer service and care always. We will be sure to pass along your feedback in order to... More 

Southwest Gulf Coast, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2016

I stayed at your hotel this weekend, at my own expense, and let me say, It was not pleasurable or an experience I would speak positive about in any aspect of the hotel side of the house. Very dissatisfied primarily with service/housekeeping, internet reception, our room was left unlocked and housekeeping threw towels on the bed and didn't clean anything.... More 

Helpful?
Thank OnThaLeveL
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for taking the time to share your thoughts with us. We are sorry to hear that you were dissatisfied with your stay. We always want to ensure that our guests are having the best time possible. We appreciate you bringing your concerns to our attention. We would really appreciate the opportunity to speak with you more about your... More 

East End, AR
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 10, 2016

For a hotel connected to a casino, one might not always expect a decent place to rest your weary head! However, while there were some noisy neighbors, the room itself was a pretty typical hotel room, but the bed was really comfortable!

Helpful?
Thank therealsearcher
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We are so happy to hear they you were able to snuggle up in bed and be so comfortable! Noisy neighbors don't make for a great night's sleep so we are sorry to hear about that. When you visit us in the future, if you have noisy neighbors if you call down to the front desk, someone from the hotel... More 

Waukegan, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 4, 2016

This casino hotel in my opinion is average. I have stayed there several times while visiting family in the area. There is a full service buffet and a couple of other restaurants in the building. The food is good and the prices are reasonable. I have no complaints with the services or amenities.

Helpful?
Thank MB2469
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We appreciate you sharing your thoughts with us as well as being a loyal guest who continues to visit us. Great food for reasonable prices is what we strive to give our guests as well as loads of fun in a friendly atmosphere. We hope that your next visit is far better than average, and we look forward to seeing... More 

State College, PA
Level Contributor
144 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed April 23, 2016

We stayed here for 3 nights because we couldn't get a room closer to the Juke Joint Festival in Clarksdale. It was about a half hour easy drive, not too bad although we left earlier in the evenings than we might have if staying closer (apparently there was a shuttle in other years, but not this year). I appreciate though... More 

Helpful?
Thank DT25
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for taking the time to share your feedback with us. We hope that you had an absolute blast at the festival. We think it is very important for us to get involved in local engagements as we want to be active members of our community. We are so pleased to hear that you found your room to be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
What do you get when you combine the excitement of casino gaming and the rich history of the Mississippi Delta? It's the Isle of Capri Casino Lula. 24-Hour action features over 900 slot machines and 12 table games in two Vegas-style casinos. Delicious dining options proudly serve up high-quality local ingredients. The Isle of Capri Casino Lula offers almost 500 hotel rooms and suites in two hotels. Other amenities to enjoy include a fitness room, outdoor pool, and RV park. Exciting promotions, headliners, and dining specials are waiting! We look forward to seeing you soon. ... more   less 

Additional Information about Isle of Capri Casino Hotel Lula

Address: 777 Isle of Capri Pkwy, Lula, MS 38644-9701
Location: United States > Mississippi > Lula
Price Range: $62 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Isle of Capri Casino Hotel Lula 2.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Isle Of Capri Hotel Lula
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