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Isle of Capri Casino Hotel Lula

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Isle of Capri Casino Hotel Lula
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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Tyler, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

We have only stay at the Isle twice, this last time was a had to stay because every other place was booked. The front desk attitude was dry and I just don't care. Upon first arriving we could not get checked in because of a misunderstanding. The rooms were not clean dry food on the floor, bugs in the tub.... More 

Helpful?
Thank Jonestye
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thanks for staying with us! We hope that everything got sorted out after the misunderstanding in the beginning. Also, we will look into the care of the room. We hope that the remainder of your stay was fun and enjoyable, and we look forward to hosting you again. Thanks for your time! More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 5 weeks ago via mobile

After I gave 1 star review was told to call Rico.What a joke!!! He was rude and made no attempt to even look into issues.I will never go back and I hope others read my review.There are good places to stay in Tunica.

Helpful?
Thank Tj3fan
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We always want to make sure that our guest's voices are heard. Your feedback is so important to us as it allows us to assess what areas of our casino need work. We want to make sure that our guests receive the best customer service and care always. We will be sure to pass along your feedback in order to... More 

Travelers are raving about these Lula hotels

Southwest Gulf Coast, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2016

I stayed at your hotel this weekend, at my own expense, and let me say, It was not pleasurable or an experience I would speak positive about in any aspect of the hotel side of the house. Very dissatisfied primarily with service/housekeeping, internet reception, our room was left unlocked and housekeeping threw towels on the bed and didn't clean anything.... More 

Helpful?
Thank OnThaLeveL
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for taking the time to share your thoughts with us. We are sorry to hear that you were dissatisfied with your stay. We always want to ensure that our guests are having the best time possible. We appreciate you bringing your concerns to our attention. We would really appreciate the opportunity to speak with you more about your... More 

East End, AR
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 10, 2016

For a hotel connected to a casino, one might not always expect a decent place to rest your weary head! However, while there were some noisy neighbors, the room itself was a pretty typical hotel room, but the bed was really comfortable!

Helpful?
Thank therealsearcher
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We are so happy to hear they you were able to snuggle up in bed and be so comfortable! Noisy neighbors don't make for a great night's sleep so we are sorry to hear about that. When you visit us in the future, if you have noisy neighbors if you call down to the front desk, someone from the hotel... More 

Waukegan, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 4, 2016

This casino hotel in my opinion is average. I have stayed there several times while visiting family in the area. There is a full service buffet and a couple of other restaurants in the building. The food is good and the prices are reasonable. I have no complaints with the services or amenities.

Helpful?
Thank MB2469
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We appreciate you sharing your thoughts with us as well as being a loyal guest who continues to visit us. Great food for reasonable prices is what we strive to give our guests as well as loads of fun in a friendly atmosphere. We hope that your next visit is far better than average, and we look forward to seeing... More 

State College, PA
Level Contributor
140 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed April 23, 2016

We stayed here for 3 nights because we couldn't get a room closer to the Juke Joint Festival in Clarksdale. It was about a half hour easy drive, not too bad although we left earlier in the evenings than we might have if staying closer (apparently there was a shuttle in other years, but not this year). I appreciate though... More 

Helpful?
Thank DT25
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for taking the time to share your feedback with us. We hope that you had an absolute blast at the festival. We think it is very important for us to get involved in local engagements as we want to be active members of our community. We are so pleased to hear that you found your room to be... More 

Benton, Kentucky
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 28, 2016 via mobile

We stayed on the Palm Terrace side of the hotel. The room was compact, but that's ok....the problem with the room was the A/C did not work. The vending machines did not have any drinks in them. The casino was decent...did not get any drink service on Palm side so went to Coral side and received service but only once... More 

Helpful?
Thank Heather W
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi Heather, thank you for taking the time to share your thoughts with us. We really appreciate guest feedback as we are always looking for ways to improve our hotel and casino in order to increase guest satisfaction. We are glad that you enjoyed our buffet and we hope that you come back to give us another try. More 

A TripAdvisor Member
4 of 5 stars Reviewed February 28, 2016 via mobile

I can't say enough good things about the quality of the staff and wait staff at the Isle of Capri, Lula, MS. They were all friendly and helpful at all times. We were staying there with two children and a baby, not the ideal guests, but they were always extremely tolerant and kind. The buffet was also excellent. It even... More 

Helpful?
Thank A TripAdvisor Member
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We are so thrilled to hear that you had a wonderful time! We want all of our guests to feel like our staff is there to help them, we are just delighted to hear that our staff was courteous and kind to you and your family. We hope that you will come visit us again in the future. More 

Fort Worth, Texas
Level Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed February 26, 2016

We took a day drive down from Tunica to check is out. Not worth the drive at all. Just your very average locals type casino. Some new game but mostly older games. They have two casinos & hotels, half not open. Not a very fun atmosphere.

Helpful?
Thank Traci M
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi Traci, it sounds like your experience was not up to our standards. We want all of our guests to have to best time possible while visiting us. We hope that you will give us another chance in the future as we are always working to improve. More 

Rolling Fork, Mississippi
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 8, 2016

Hotel needs an upgrade. Older people need a rail to hold on in bathtub. There is not one available in this hotel. There should be a guide to know channels on television. Microwave nor refrigerator available in this hotel. Internet is horrible.

Helpful?
Thank 1204Mw
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

We appreciate you taking the time to share your thoughts with us. All of your suggestions will be taken into advisement in order to make accommodations that will improve stays for all of our guests. We hope that you will visit us again in the future, as we value your patronage. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
What do you get when you combine the excitement of casino gaming and the rich history of the Mississippi Delta? It's the Isle of Capri Casino Lula. 24-Hour action features over 900 slot machines and 12 table games in two Vegas-style casinos. Delicious dining options proudly serve up high-quality local ingredients. The Isle of Capri Casino Lula offers almost 500 hotel rooms and suites in two hotels. Other amenities to enjoy include a fitness room, outdoor pool, and RV park. Exciting promotions, headliners, and dining specials are waiting! We look forward to seeing you soon. ... more   less 

Additional Information about Isle of Capri Casino Hotel Lula

Address: 777 Isle of Capri Parkway, Lula, MS 38644
Location: United States > Mississippi > Lula
Price Range: $57 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Isle of Capri Casino Hotel Lula 2.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Isle Of Capri Hotel Lula
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