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Quality Inn & Suites Southwest

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104 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Munford, Alabama
Level Contributor
136 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 10, 2016

This is the second stay at this hotel for our family. It is nothing fancy but it is clean and you get a great value for the money. The only problem we had was the breakfast food was not restocked. We came down at 8:00 and waited about 10 minutes while the person cleaned the area but she never restocked... More 

Helpful?
Thank sueylt
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, Thank you for your repeat business! We appreciate your recommending the Value for the Money you spent with us. As Choices Quality Brand, Value is what we stand for. NO frills, but our valued guests gets all the necessary amenities they need while traveling, for a reasonable price. Our breakfast attendant joins me in apologizing to you for... More 

Arkansas
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 4, 2016 via mobile

If you are in a pinch it'll do but if you can, keep driving. This hotel is not on a good side of town. The only restaurant nearby is a Wendys. As we drove around looking for something not fast food we noticed many places with bars on the windows. About half the places we passed were abandoned. The hotel... More 

Helpful?
Thank dannifer
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Dannifer, So kind of you to share your experience with us. I can understand how upsetting it can get to not find the restaurants and Hotel of your liking at times. Fortunately, to assist our valued guests in making an informed decision, we have our online presences clearly showing us as an exteriors corridor Hotel, with number of restaurants... More 

Travelers are raving about these Jackson hotels

1 review
1 of 5 stars Reviewed May 9, 2016

Room was nice and clean and the bed was very comfortable. Overall the facility is well kept. However, we were awakened at midnight by a large hoard of teenage quests staying in the room next to ours. We called the front desk to complain and they said they'd take care of it. This worked for about 10 minutes and they... More 

Helpful?
Thank JOE M
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Joe, Thank you for being our guest. We are so glad to learn that you enjoyed the cleanliness of our guest room, comfort of our guest room bed, our well kept facility! I sincerely apologize for the inconvinence you esperienced due to noise. We can fully understand how frustrating it can be not to get a good nights sleep.... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 1, 2016 via mobile

I arrived around 2 AM after a long night of driving. The hotel is at the dead-end of the frontage road. The restaurant next-door had police cars all in the parking lot responding to some kind of incident, the parking lot at the hotel had people who were awake and moving around vehicles and motorcycles squealing tires out of the... More 

Helpful?
Thank Esther A
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, I am sorry to learn that you decided to not stay with. And although we respect your decision, we would like to say that had you stayed with us, you would have found our location convenient, our staff friendly and welcoming, our guest room and facility to your liking. We take pride in our product and service,... More 

Dallas, TX
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 9, 2016 via mobile

This hotel is perfect for a no frills stay. Everything was very clean, the bed seemed new and was extremely comfortable, and the staff was friendly. The breakfast is continental, nothing fancy. We would happily stay here again.

Helpful?
Thank Hamersly
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, We are so delighted to learn that you found our price, Hotel, guest room bed, staff, breakfast etc to your liking! Quality Inn brand of Choice Hotel, stands for great value it provides to the guest, with no extras but all the necessities possible for its guests while staying with them. So, it is great to know... More 

Largo, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 7, 2016

I travel for a living and this was one of the best hotel stays I have ever experienced. The lobby was quaint and the desk personnel was pleasant on multiple occasions. The room was large and spacious with updated furniture. Everything was clean but still comfortable. The AC worked great. The shower had plenty of hot water and the adjustable... More 

Helpful?
Thank Angyl J
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, Your review has left me overwhelmed with joy! How do we thank a guest who has given us all the possible awards all at once! Often times our valued guests, after an enjoyable stay with us, find themselves unable to post a review online due to their understandably busy schedule. We are indebted to the once who find... More 

Joshua, Texas
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 16, 2016 via mobile

Rooms are a bit outdated but overall a good bargain. In room there was a nice sized flat TV, micro and mini-frig; also small couch with coffee table. Good variety of cable channels available. Sheets and bedding aren't anything fancy either but we did get a good nights sleep.

Helpful?
Thank Dawn B
Munford, Alabama
Level Contributor
136 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 4, 2016

This hotel was not the newest around but it was reasonably priced and clean. There was some wear to the room but it was clean. The breakfast was good. The staff was friendly and willing to help in anyway they could.

Helpful?
Thank sueylt
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, We are so glad to hear that you enjoyed the cleanliness of our guest room, our breakfast, and friendliness of our staff. We thank you sincerely for your business, and for providing us with your valuable feedback. Thank you, we hope to see you soon! Turpti(Tru) Patel Quality Inn & Suites Southwest (601) 922-5600 More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 2, 2016 via mobile

Staff were friendly on check in and we were given the correct type of room as booked. The room was clean though a bit tired and worn around the edges, but had a really nasty smell which was off putting. Breakfast was fine - as expected for this type of motel, but nothing special.

Helpful?
Thank 723SJ1984
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Thank you so much for choosing us, and for your time taken in providing an online review. Your feedback is very important to us as it helps us continually improve the quality of our gust service. We regret not being given a chance to make your stay more comfortable while still with us. Please accept our apology.... More 

Arkansas
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 24, 2016

The location of this hotel is very good (right off the freeway). The room was clean and the bed comfortable. Breakfast started on time and the coffee was already made. There was a pretty good selection of items. The parking lot was well lit. It is budget friendly and I would recommend it .

Helpful?
Thank ArkansasTraveller55
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, Thank you so much for your kind review, and for complimenting our convenient location, comfort of our guest room, and bed, breakfast selection, and most importantly for mentioning the value you received staying with us. Choice Hotel's Quality brand stands for the Value it provides to its guests. Therefore, for us it is a matter of immense pleasure,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Quality Inn & Suites Southwest is conveniently located at the intersection of Interstate 20 and Highway 18, less than four miles from Jackson State University. This Jackson hotel is minutes from the Mississippi Museum of Art, Mississippi Veterans Memorial Stadium sport and event facility, the Jackson Zoological Park and Millsaps College. The Jackson-Evers International Airport is just 12 miles away. Additional points of interest include the Mississippi Agriculture & Forestry Museum, the Ross Barnett Reservoir and the Mississippi State Capitol building. ... more   less 

Additional Information about Quality Inn & Suites Southwest

Address: 2800 Greenway Dr, Jackson, MS 39204-3305 (Formerly Comfort Inn)
Location: United States > Mississippi > Jackson
Price Range: $64 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites Southwest 2*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Odigeo, Hotwire, Priceline, Expedia, Travelocity and Hotels.com so you can book your Quality Inn & Suites Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn
Hotel Style:
#2 Best Value Hotel in Jackson
#6 Business Hotel in Jackson
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