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Extended Stay America - Jackson - North

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Extended Stay America - Jackson - North
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59 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Dallas Area, TX
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

The saying you get what you pay for does not apply here. Room was spacious, nice and clean; the service was helpful and friendly. Location is near eating places and gas stations. Easy to get to from highway. The continental breakfast isn't much to boast about but with the money you save you could go grab something to eat and... More 

Helpful?
Thank LifeIsGoodTraveler
Manager_11525, Manager at Extended Stay America - Jackson - North, responded to this review

Thank you for taking the time to write a review and for sharing your thoughts with us. I'm thrilled to read that you enjoyed your room and found our location near restaurants and other venues suitable. It is also satisfying to know you paid an affordable price that was to your liking. Thank you again for your review. We look... More 

Shawnee, Kansas
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 16, 2016

to start had trouble checking in lady at front desk had to call manager twice / room was dirty / carpet had not been vacuumed / dried pee on the toilet and floor not sure what but something was smeared on the counters / half a two liter was in the fridge / looked like only thing done was the... More 

Helpful?
Thank jerry h
Manager_11525, Manager at Extended Stay America - Jackson - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. Your comments were reviewed by the staff, and we will take the appropriate action with regards to training our staff to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. If... More 

San Marcos, Texas, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 5, 2016

So, I am currently writing this review while I am staying here. I am working on a project with a local University and a group of us have been lodged in this hotel for the duration of our stay. What a NIGHTMARE. Here is the laundry list of problems we have had while staying here: A used condom (YES A... More 

Helpful?
1 Thank Justin P
Manager_11525, Manager at Extended Stay America - Jackson - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am very sorry to hear about the issues you encountered during your visit. I will be working with our staff to address these issues to ensure your experience is not repeated. Thank you again for your review. We hope to have the opportunity to... More 

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed June 30, 2016

Very good customer service, friendly staff, nice quiet place to stay. Comfortable beds, full kitchen which is very helpful. I would recommend it to friends. Nice flatscreen TV. It was in a good location.

Helpful?
Thank Teacher098
Manager_11525, Manager at Extended Stay America - Jackson - North, responded to this review

Thank you so much for your kind words in your review. I'm glad you were able to take advantage of our amenities and were provided with a clean comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

2 reviews
3 of 5 stars Reviewed June 24, 2016 via mobile

In terms of room quality, you get what you pay for. But the customer service here was actually quite great. The front desk switched us immediately when our original room smelled of smoke, and upon checkout, they gave us a complementary Fourth of July goodie bag! So nice!

Helpful?
Thank Stephanie M
Manager_11525, Manager at Extended Stay America - Jackson - North, responded to this review

Thank you for the feedback about your stay at Extended Stay America Jackson North. I am happy to read your remarks about the outstanding customer service received. However, I am very sorry we had to switch your room because of the smell. We pride ourselves on the cleanliness of our rooms and truly apologize for the inconvenience. To discuss further,... More 

Saint Martinville, Louisiana
Level Contributor
70 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 14, 2016

The Room had an odor. The toilet paper holed was approximately 6 inches above the floor (not good if you are short). It was noisy, people in the parking lot talking on their cell phones until late night. Clicking their fob to lock their vehicle making the horn go off. (over and over). Horrible...

Helpful?
Thank Kajuntwinz
Manager_11525, Manager at Extended Stay America - Jackson - North, responded to this review

Thank you for your recent response. I am truly apologetic in regards to your recent experience, while visiting our Extended Stay hotel. I completely understand how frustrating the many issues you described must have been for you. Your comments were reviewed by the staff, and we will make a better effort to be proactive for the issues to make sure... More 

New Orleans
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2016 via mobile

I was shocked by how clean this hotel was. My room was cleaned with very much detail. The hotel staff was very friendly and knowledgeable. Great location with many different restaurants to choose from. I would definitely stay here again.

Helpful?
1 Thank Allison R
Manager_11525, General Manager at Extended Stay America - Jackson - North, responded to this review

Thank you so much for posting a review of our property. It’s great to read that you enjoyed our convenient location and comfortable rooms! I truly appreciate your comments about our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 12, 2016 via mobile

This was our first stay at an Extended Stay America. We got there through a great room rate on HotWire. We were immediately impressed to have cooking facilities available within a large and well designed room. We did have a few small problems. There were no wash cloths, the TV remote was missing and there were a few sticky spots... More 

Helpful?
Thank Edward M
Jackson, Mississippi
1 review
5 of 5 stars Reviewed October 5, 2015

The hotel manager and the staff are very friendly and helpful. Hotel is near about 10 different place to eat. It will be hard to beat the and location. Everything that is needed you can find inside and outside of this hotel.

Helpful?
Thank Dequincy1978
Manager_11525, General Manager at Extended Stay America - Jackson - North, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location and friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Indianapolis, Indiana
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed September 30, 2015

Awful place to stay. The hotel smelled like an ashtray. I didn't even want to sit on the furniture. We had been driving for about 10 hours and the hubby had to rest... So we stayed anyway. Will never stay here again. The place is run down, stinky and felt unsafe!

Helpful?
4 Thank Bean and Jewels H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Jackson - North

Address: 5354 Interstate 55 North, Jackson, MS 39211
Location: United States > Mississippi > Jackson
Price Range: $56 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Jackson - North 2.5*
Number of rooms: 108
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Also Known As:
Extended Stay America Jackson
Jackson Extended Stay
Extended Stay Jackson
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