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Holiday Inn Express & Suites Jackson Downtown - Coliseum

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Holiday Inn Express & Suites Jackson Downtown - Coliseum
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88 Reviews from our TripAdvisor Community

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Showing 84: English reviews
New Orleans, Louisiana, United States
Level Contributor
110 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were in town for a comedy show, so we only stayed one night. The two front desk clerk were exceptionally friendly and helpful with the services and directions in the city. The room was very clean, and modern. It looked like a recent renovation, the breakfast set-up was very inviting, and a surprise at a Holiday Inn, must be... More 

Helpful?
Thank Locure
Los Angeles, California
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Being Jackson a big city with high crime rate, we were a little bit concerned about stopping there for the night on the way to NOLA, on the contrary we found the neighborhood safe and easy to access. The hotel room was clean and comfortable, the staff was friendly and the breakfast was a little bit crowded in the late... More 

Helpful?
Thank SarahSergio
Pella, Iowa
Level Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn Express is what you expect from a Holiday Inn Express. Check in was a breeze, the hotel and rooms were clean and comfortable. There was a very nice managers reception in the evening with complimentary beer and wine along with a assortment of appetizers, one of the few Holiday Inns I have stayed at that offer this,... More 

Helpful?
Thank Jim Z
HotelOwnerJackson, Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Jim Z, Thank you for the wonderful review! Our manager's reception on weekdays are a hit with our guests such as yourself. We know that either from a long drive or hard day at work we would like to have a cold refreshment waiting at home for us. That is what we are striving for here in Holiday Inn Express... More 

Level Contributor
16 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here last week from Sunday to Saturday. It was not a pleasant stay at all. The service was poor from guest check-in. I was the only one at the desk and I felt rushed. I could not understand what the woman at the desk was saying because she was speaking so fast. I asked her to repeat what... More 

Helpful?
Thank Chanda O
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear Chanda O, Thank you for taking the time to review our property and for choosing to stay with us. I’m very disappointed to hear about your experience on your recent stay due to the check in service letdown from our hotel staff, hotel atmosphere, smell of the bed sheet, key functionality as well as the bathroom facility particularly with... More 

Little Rock, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This was first time in Jackson, MS for my birthday weekend to attend the music festival. Made reservation for 08/19/16-8/21/16 via phone. Upon arrival I was told that rooms were all booked (but I made a reservation with credit card hold) after several minutes they figured it out and put us in room 507. We dropped off bags and left... More 

Helpful?
1 Thank Tina D
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear Tina D, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry for falling short of your expectations due to the condition of the linens and the quality... More 

Corinth, Mississippi
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Staff was very friendly. Clean room with fast check-in and check out. We did not visit the pool but from our room it looked clean and was handicap accessible. We would definitely stay at this hotel again if we were to visit Jackson again. Wonderful time!

Helpful?
Thank blandrews13
Donna, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 16, 2016 via mobile

Rooms were clean and updated! Staff was friendly and helpful whenever a request was made. The hotel is conveniently located off the highway, just minutes away from good restaurants! Very near to Millsaps college! Breakfast was good, just wished they had a waffle maker! The stay was comfortable, did not hear traffic noise! Good sleep!

Helpful?
Thank sweet9898
Alyssa S, Front Office Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Sweet9898, Thank you so much for the wonderful review! I will be sharing this with my team! Please contact us for your any future reservation and take advantage of our Millsaps College Rate code for you and your family members! I'm sure your child will be delighted to see you for any school functions! Have a great day! Alyssa Stewart More 

MOBILE
Level Contributor
126 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed August 11, 2016

I stayed at this property Aug2-3 2016, Room 215..Property located right off I-55 with plenty of restaurants close. Check-in was a breeze, esp since GM Trisha took care of it. They have a manager's reception with light hors d'oeuvres evenings. Special mention to Alyssa, Dapri, Trisha, Cynthia, and Devney for being courteous! Also met Mr Cole the Sales Director...I mentioned... More 

Helpful?
Thank WorldwideTee
Alyssa S, Front Office Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear Valued Guest, Thank you so much for the kind words. We're all very happy to know that we made a lasting impression! We enjoyed having you here and look forward to exceeding your current expectations of us in the future! Best Regards, Alyssa S More 

Boston, Massachusetts
Level Contributor
187 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed August 2, 2016

This is a great Holiday Inn Express location; definitely one of the newer ones. The room was incredibly clean and very spacious. I was given a one-bedroom suite and it was HUGE. The ceilings must have been 20 feet tall. It felt more like an apartment rather than a hotel room. I didn't explore the area much but the hotel... More 

Helpful?
Thank Evan M
Gravette, Arkansas
1 review
5 of 5 stars Reviewed July 30, 2016 via mobile

This was a clean wonderful hotel. Great room great breakfast great staff. Security in parking lot, really, everything was terrific. Room looked remodeled and was very nice and clean. Worried after I booked about safety, but wasn't an issue at all. Would stay again.

Helpful?
Thank jaeajadunfee
Alyssa S, Front Office Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear jaeajadunfee, Thank you so much for such a stellar review. Guest safety is a top priority here and we're happy to know that we exceeded your expectations. We look forward to accommodating you again in the future. Best Regards, Alyssa S Front Office Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Jackson-Coliseum is a NEW hotel property with 108 over-sized guest rooms, each with a microwave and mini-refrigerator. Guests will receive a Free HOT Breakfast each morning, Free Wi-Fi Access, Complimentary Fitness Facilities and Business Center. We offer Free Parking with overnight security surveillance, as well as an Evening Manager's Reception on weekdays which includes complimentary appetizers, alcoholic and non-alcoholic beverages. ... more   less 

Additional Information about Holiday Inn Express & Suites Jackson Downtown - Coliseum

Address: 310 Greymont Ave, Jackson, MS 39202-3503 (Formerly Jackson Hotel and Suites)
Location: United States > Mississippi > Jackson
Price Range: $109 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Downtown - Coliseum 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Jackson Hotel Jackson
Holiday Inn Jackson
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