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Courtyard Jackson Ridgeland

140 reviews
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Traveler (24)
Room & Suite (15)
Dining (3)
Overview
  • Excellent32%
  • Very good43%
  • Average15%
  • Poor7%
  • Terrible3%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (140)Write a Review
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57
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5
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44
57
20
11
5
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All reviewsrooms were cleanfire pitshopping and restaurantsnight staycounty line roada lot of noisestaff was very friendly and helpfulbed was very comfortablegood sizedecent hotelwithin walking distancesitting areabreakfast bareasy accessnice stayfront desk staffconvenient location
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1 - 5 of 137 reviews
Reviewed December 5, 2017 via mobile

This has been my hotel for many years. I have stayed here for business, for pleasure with my family for too many years. Don’t know what happened, just this one time they wouldn’t book my room by phone. I used to have a friend (I...More

Thank Tapas S
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded December 6, 2017

Hi Mr. Tapas, We want to sincerely apologize for the issue that you had with the booking of your reservation. You are a valued guest at our hotel! This is an isolated incident. You should know that if your point-of-contact is unavailable to assist you,...More

Reviewed October 4, 2017

While a “decent” hotel, this property is in need of a remodel. At the risk of sounding a bit overly-critical... The furnishings are tired and in poor repair: Lamp fixtures in our room were literally falling apart; one had multiple scorch marks its shade. When...More

Thank Pilotwes
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded October 9, 2017

Thank you so much for your candid review of our hotel. We strive to make your stay with us a perfect one. Your feedback is one of the ways that provides us an opportunity to make corrections and/or improvements. We will share your comments with...More

Reviewed October 1, 2017

Nice clean hotel for a one or two night stay. I asked the receptionist about a nice steak house and was given directions rather quickly. No free breakfast and coffee but I would drop in again while passing through this city.More

Thank Nancy L
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded October 3, 2017

On behalf of our staff at Courtyard by Marriott, Jackson, we would like you to know how much we appreciated your recognition of our fine hotel and for the kind words you expressed about our front desk associate. We look forward to seeing you again...More

Reviewed September 20, 2017 via mobile

Well. It's not the Ritz but it was clean. The room colors are outdated and the sitting area is quite small. As I referenced though - it was a pit stop so we didn't really want more than a clean place to rest our head...More

Thank cajunfun
Reviewed September 15, 2017

Staff extremely helpful, nice, and professional. Very loud with a lot of dogs barking continuously. Also, if you are on the side facing the pool, children are loud. This Courtyard could use some renovations especially the addition of a safe. Didn't appreciate the fluctuating prices...More

Thank Tally4Me
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded September 18, 2017

Good morning Tally4Me, Thank you for your recent review of your stay here at our fine hotel. We appreciate your compliments about the staff and the cleanliness of the hotel. We can definitely understand your frustration concerning the barking of the dogs. Usually our hotel...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Details
Price range
$98 - $146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$98 - $146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (24)
Room & Suite (15)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (21)
Bathroom (5)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
montognese
February 28, 2017|
Answer
Response from Shawanda H | Property representative |
Hi, we do have whirlpool. It is outdoor and the hours of operation is seasonal, May to September. It is currently inoperable due to broken part. We are working to get it fixed as soon as possible.
-1
Votes
chris2078
September 3, 2016|
AnswerShow all 5 answers
Response from Shawanda H | Property representative |
Yes, you sure may. We do have rooms that are handicap accessible.
0
Votes
lisairvin78
July 21, 2016|
Answer
Response from Shawanda H | Property representative |
Unfortunately, we do not allow pets. I do apologize.
0
Votes
Room Tips
"If inside hear pool noise."
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"Those facing the courtyard probably have less opportunity for noise, but hotel in quiet area off road"
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"Bring your own toilet paper and soap. (And a roll for your guests if you are goin to do business there,)"
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"Upgrade to a King Suite"
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