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All reviewsrooms were cleanfire pitshopping and restaurantsnight staycounty line roada lot of noisestaff was very friendly and helpfulbed was very comfortablegood sizedecent hotelwithin walking distancesitting areabreakfast bareasy accessnice stayfront desk staffconvenient location
This has been my hotel for many years. I have stayed here for business, for pleasure with my family for too many years.
Don’t know what happened, just this one time they wouldn’t book my room by phone. I used to have a friend (I...More
Thank Tapas S
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded December 6, 2017
Hi Mr. Tapas,
We want to sincerely apologize for the issue that you had with the booking of your reservation. You are a valued guest at our hotel! This is an isolated incident. You should know that if your point-of-contact is unavailable to assist you,...More
While a “decent” hotel, this property is in need of a remodel. At the risk of sounding a bit overly-critical...
The furnishings are tired and in poor repair: Lamp fixtures in our room were literally falling apart; one had multiple scorch marks its shade. When...More
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded October 9, 2017
Thank you so much for your candid review of our hotel. We strive to make your stay with us a perfect one. Your feedback is one of the ways that provides us an opportunity to make corrections and/or improvements. We will share your comments with...More
Nice clean hotel for a one or two night stay. I asked the receptionist about a nice steak house and was given directions rather quickly. No free breakfast and coffee but I would drop in again while passing through this city.More
Thank Nancy L
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded October 3, 2017
On behalf of our staff at Courtyard by Marriott, Jackson, we would like you to know how much we appreciated your recognition of our fine hotel and for the kind words you expressed about our front desk associate.
We look forward to seeing you again...More
Well. It's not the Ritz but it was clean. The room colors are outdated and the sitting area is quite small. As I referenced though - it was a pit stop so we didn't really want more than a clean place to rest our head...More
Staff extremely helpful, nice, and professional. Very loud with a lot of dogs barking continuously. Also, if you are on the side facing the pool, children are loud. This Courtyard could use some renovations especially the addition of a safe. Didn't appreciate the fluctuating prices...More
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded September 18, 2017
Good morning Tally4Me,
Thank you for your recent review of your stay here at our fine hotel. We appreciate your compliments about the staff and the cleanliness of the hotel. We can definitely understand your frustration concerning the barking of the dogs. Usually our hotel...More