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Courtyard Jackson Ridgeland

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Courtyard Jackson Ridgeland
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114 Reviews from our TripAdvisor Community

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Showing 112: English reviews
San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice, clean and the front desk agent, Willie was just a great & friendly guy! Made us feel so welcomed. We were traveling back home and needed a 1 night stay and this Courtyard was great. The room was clean and the overall feel of the the hotel was good! The 3 staff members I encountered during our late checkin... More 

Helpful?
Thank florescindy46
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

Thank you for your kind words about our staff - I will definitely pass it on to Willie. We appreciate you choosing to stay with us and thank you for your kind words - hope to see you back soon! Have a great day! More 

Nashville, Tennessee
Level Contributor
517 reviews
371 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are now outdated with the red courtyard scheme - but clean and fine. The people in the bistro are outstanding - the front desk too. The gym continues to have equipment where the tv doesn't work. It's an old building - but they've pieced it together well. It's got a cheaper price point - so in that sense... More 

Helpful?
Thank TravelManSouth
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. Our commitment to investing in our property is a priority and we are expecting to upgrade most of the areas you have mention. Thank you again, and we look forward to seeing you on your next trip to the Jackson-Ridgeland area.... More 

Dry Prong, Louisiana
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

I come here to work different cities around Jackson and in Jackson. Hotels in this city ranges all over the map and so are the prices. Because I come here for years, the staff always gives me extremely affordable price, great service. I like low floors and near door rooms. They save one for me every time. I love the... More 

Helpful?
Thank Tapas S
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

We would like to thank you for your kind words you've expressed about our hotel. We would love you to visit with us again in the near future. More 

Tyler, Texas, United States
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 26, 2016

It was just ok, whereas most Courtyards are a lot better than ok. The first disappointment was that the girl we booked with said she requested adjoining rooms for our stay, and also a free breakfast, neither of which we received. The bed was fine and the room was fine; my wife said the carpet is ready to be replaced,... More 

Helpful?
Thank Bruce R
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

Thank you for taking the time to let us know about your stay. I am very sorry about your requests not being met, this is something that we take very seriously and I will make sure that our management team is aware of this. I trust when your travel brings you back to this area, you will give us another... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 25, 2016 via mobile

Where to begin? Upon arrival we were greeted warmly and friendly enough. We were given the wrong room at first but it was quickly rectified. It only goes downhill from there. The new room was very nice. Clean and comfortable beds and a great place to sleep. We had trouble opening the door and were told by an employee they... More 

Helpful?
1 Thank Kenneth S
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

Thank you for taking the time to respond, we are so very sorry for your experience while in the Jackson area. I assure you this is not the normal around here and I will pass this on to management so that this does not happen again. Thank you again for your time and we only hope that you will give... More 

Ocean Springs, Mississippi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

This is the nicest hotel for the price by far in the area. The staff is very friendly! The common area is nice including the pool and fire pit conversation area. My room was on the second floor and it was nicely and newly redecorated. It was really quiet so I was able to get a good nights sleep. Also... More 

Helpful?
1 Thank Julie K
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to tell us about your stay on TripAdvisor - we are so happy that you stayed with us and enjoyed the staff, hotel and amenities. Please plan to stay with us again when your travel brings you back to this area. Have a great day! More 

Memphis, Tennessee
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2016

Stayed here a couple of times over the last few years. Rooms are always clean and access to and from the main roads is very convenient. For the price this room cannot be beat compared to other hotels in the area. This is always one of my go to picks when needing a hotel in the Jackson/Ridgeland area.

Helpful?
Thank AdamFromMemphis
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our property and for choosing our hotel when your travel brings you this way. We hope to see you very soon. Have a great day! More 

Des Moines, Iowa
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 17, 2016

We stopped here on the way back through Mississippi. The hotel was clean and comfortable. The neighborhood looks fairly busy with a car lot, but the hotel is surrounded by a gate. The room was fair sized for the kids to play in after the long car ride. The room looks dated and several maintenance items need to be performed... More 

Helpful?
Thank eadurbin
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

Thank you for staying with us and thank you for your kind words about our property. We would love to see you again very soon! Have a great day! More 

Homosassa, Florida, United States
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 6, 2016

We should have booked this one first, but we booked a budget hotel. We only lasted one night at the other place. We got the last room left and switched hotels as soon as we could. Friendly check-in, PRISTINE CLEAN, cafe service was incredibly nice and got me decaf coffee when there was none served out front. Quiet, safe, close... More 

Helpful?
Thank Rachel H
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

We are so happy that you stayed with us and thank you for your kind words about our property - please let us know when your travel brings you back to this area, we would love for you to stay with us again. Have a great day! More 

Lombard, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 2, 2016

Let me start out by saying it is a very nice property and the lady who checked me in was very pleasant. I booked thru Priceline and got a great rate. Priceline stated free breakfast, that is not true. What most swayed my review was the pool and indoor hot tub. The hot tub was so disgusting, I was amazed... More 

Helpful?
Thank Tina A
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

Thank you for your review of our property, I am so very sorry that you had a bad experience with the pool/hot tub area, we are in the process of getting the pump repaired and it will be up and running very soon. Thank you so very much! More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Jackson Ridgeland

Address: 6280 Ridgewood Court Dr, Jackson, MS 39211-1849 (Formerly Courtyard Jackson)
Location: United States > Mississippi > Jackson
Price Range: $97 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jackson Ridgeland 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Jackson
Jackson Marriott
Jackson Courtyard
Hotel Style:
#7 Business Hotel in Jackson
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