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Hilton Jackson

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Hilton Jackson
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725 Reviews from our TripAdvisor Community

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Showing 720: English reviews
Monroe, LA
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed and had meetings here for 4 days. Beds were very comfortable, and the pool was nice, although a bit warm. The meeting rooms in the penthouse were very warm and never seemed to cool down much, but the Cabana room you could hang meat in! The food catered by the hotel was very good and well prepared. The coffee... More 

Helpful?
1 Thank mattman1428
Saint Louis, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Horrible experience at this beautiful hotel tub didn't drain when u showered housekeeper to busy going thru belongings to clean room 2 pair of basketball shorts $50 and 1pr of true religion shorts and matching shirt with tags all attached disappeared $150 sarcastic front desk help they claim we had to wait until Monday to get help totally disappointed

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank tracyp839
Covington, Tennessee
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

From the time we arrived til the time we left, we was extremely satisfied with our stay. Room was very clean and staff was just amazing. I will definitely be back!!!! I would recommend this hotel to any and everybody.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ashley H
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Ashley, I can't begin to tell you how much your kind remarks about your recent stay at the Hilton-Jackson mean to all of us here at the Hilton. Thank you for sharing them of Trip Advisor. We have a wonderful hotel with an amazing staff. We truly believe they are what sets us apart from other hotels. I thrilled... More 

Picayune, Mississippi
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The conference I was attending was held at this hotel which made it convenient to stay here. However, I usually stay at this hotel when I am in this area. The service is good and the rooms are comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank R9827ZMmegans
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Mmegans, Thank you so much for choosing to stay at the Hilton-Jackson, weather it's for a conference, or just in the area, and also for being such a loyal customer. We love hearing from our repeat guests, because that means we are obviously doing things right. I am so thrilled to hear that you enjoy the comfort of our... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great rate in this pretty hotel. Has nice outdoor pool. Elevator has glass windows to see outside. Breakfast was very good and included in the rate. A little out of the way to 20 but definitely worth the extra minutes. A great part of town right by many restaurants and a mall...

Helpful?
Thank carterbrooke
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Carter, Thank you so much for taking your time to share your thoughts of your recent stay at the Hilton-Jackson. I am thrilled to hear that you were so impressed with our hotel. I'm also glad to hear that you were able to take advantage of some of our wonderful amenities including our Cabana Pool, and our full service... More 

Culpeper, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

rooms need to be cleaned better. remove the mold from the ceilings of the rooms. bathroom had mold on the ceilings and on the pictures in the bathroom area. talked to the desk several times about the concerns but nothing was done about the problems.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Buddy S
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Buddy, I wish to take this opportunity to thank you for staying at the Hilton-Jackson, and for sharing your concerns. Our management and staff appreciate and rely on our guests' feedback to help us understand the areas which may need our immediate attention. Please accept my sincere apologies for the condition you found your room in. I can assure... More 

Louisiana
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

The Jackson Hilton is showing its age. Walls are dirty in the rooms. The room two doors down had their room service food outside their door 24 hours later. The rooms smell of some cleaner they use. One of my corporate peers said the smell gave her a headache. Prices of this hotel can vary widely. The place is average... More 

Helpful?
Thank shvtraveler
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Shvtraveler, I appreciate your candor on your feedback of your recent stay at the Hilton-Jackson. I understand that during your stay, the freshness of your room was of concern to you. I certainly apologize that you had to see dirty dishes outside a room for 24 hours. I can assure you that this is not acceptable, and certainly not... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hands down some of the best service I have ever experienced! I travelled here at the beginning of the year and visited the executive lounge for a quick drink at happy hour. When I came back the bar tender remembered my name and my order. This should be THE hotel for any business traveler in Jackson!

Helpful?
Thank mallorybostwick
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Mallory, Thank you so much for your wonderful review of your recent stay at the Hilton-Jackson. I am thrilled that you took advantage of our Executive Level, and enjoyed our Executive Lounge so much. We truly believe that our exceptional staff is what sets us apart from other hotels and why we have so many repeat guests. I will... More 

Winston Salem, North Carolina
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff was professional and friendly. The food was excellent. Rooms were clean and comfortable. The attention to detail/availability of the staff combined with their willingness to accommodate our needs made our meeting a huge success. The answer to every change we needed to make was "No problem, we will take care of that for you". This meeting was supposed... More 

Helpful?
Thank Lisa L
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Lisa, On behalf of our entire staff here at the Hilton-Jackson, we want to thank you for your amazing review. First of all, I'd like to thank you for choosing to have your meeting here at the Hilton. Everything you have said about our staff is true, and they will be thrilled to know that their hard work and... More 

RavenJ
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for a meeting. Everything was at or above my expectations. Would recommend it as a good place to hold meetings. Nice breakfast Sunday am. Will return for my meeting next year. No major problems

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank RavenJ
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Raven, I'd like to take this opportunity to thank you for your recent stay at the Hilton Jackson, and for sharing your nice comments. I'm so glad to hear that your meeting went so well, and that we were able to exceed your expectations. We are a large Convention Hotel, and it means so much to us when our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 

Additional Information about Hilton Jackson

Address: 1001 E County Line Rd, Jackson, MS 39211-1817
Location: United States > Mississippi > Jackson
Price Range: $105 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Jackson 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel
Hotel Style:
#3 Business Hotel in Jackson
#5 Family Hotel in Jackson
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