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Hilton Jackson

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Hilton Jackson
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744 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Tupelo, Mississippi
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've stayed here countless times years ago. I recently returned to Jackson and thought I'd return to what I know. Well all the best but it is time to move on. The plumbing made interesting noises throughout the night. The shower didn't drain properly and the noise of the other guest made me think of a cheap beach hotel rather... More 

Helpful?
Thank docjay72
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Out of the probably 7th time staying here we only had 2 minor problems. The first room smelled like mildew which the staff immediately moved us. The second thing was the water in the bathtub was a yellow/brown color. Overall this is a very nice hotel. The staff is very friendly and the omelettes are the best ever.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank jerome969
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Jerome, First of all, I'd like to thank you for being such loyal customer to the Hilton-Jackson, and also for taking your time to share your thoughts with us. I certainly apologize for any inconvenience you experienced because you had to be moved to another room. As you know, this is not the standard for our hotel, but I... More 

Fate, TX
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Damaged ceilings and no free breakfast for the price I paid is some fragerknacklebull, not happy at all and someone's hair was left behind. I slept very well the bed was comfortable and with the exception of the stray hair in the tub, the room was very nice, I didn't interact with staff, never heard their voices because I went... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 465shirlynm
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear 465shirlynm, Thank you for taking your time to share your review of your recent stay at the Hilton-Jackson. Though I am very glad that you were able to spend time with us, I do apologize that we were not able to provide you with the quality of amenities and service your were expecting during your stay. Because we are... More 

JACKSON, MS, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The stay at the hotel was very rewarding the hotel service was great from the time I arrived at the hotel. The staff was very professional, the rooms were very clean, great location close to the mall & eating restaurant and the food was great. I plan to travel again real soon and stay at the Hilton Hotel in Jackson,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Melanie T
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Melanie, On behalf of our entire staff here at the Hilton-Jackson, we want to thank you for your amazing review. We truly appreciate our large conference groups, and it means so much to us to know that it was successful, and that we did our job. I can honestly say that we have the finest group of Hospitality Professionals... More 

Gulfport, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is clean, the staff is friendly and the service is great. It is near numerous restaurants and shopping, not too mention it is conveniently located right off the interstate. My family loves this hotel! The only reason I rated it a 4 was because there are no microwaves in the room.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank bljackson2016
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear bljackson2016, Thank you so much for your nice comments on your recent stay at the Hilton-Jackson. I'm so glad to hear that you enjoyed your stay, and that you found our staff to be so accommodating. I do apologize that we don't have microwaves in all our rooms, but I want you to know for the future, that we... More 

East Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, quick check-in, loved the small music bar on a Saturday night. Great location. The view wasn't anything great, just overlooked a busy road, but it didn't detract from our stay. Great restaurant right next door (can't remember the name), so we could just walk over. Would definitely stay again.

Helpful?
Thank TraciLea-05
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear TraciLea-05, From all of us at the Hilton-Jackson, I'd like to thank you for your amazing review. I can't begin to tell you how pleased I am that you had such a pleasant experience. Next time you come, you will have to ask for a higher floor on the south side, so you can overlook the city. It's beautiful... More 

1 review
1 of 5 stars Reviewed 1 week ago

This hotel is not secure. Our car was stolen during our stay!!!!! The workout facility lock on the door does not work and the hotel staff is aware of this. Didn't seem to care. It is a separate building.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank perry t
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Perry, First of all let me begin by saying how sorry I am that you had to go through this experience during your stay at the Hilton. Please know that we take your safety, along with all our other guest safety very seriously, and that's why we hire off duty police officers for our security, and we have camera's... More 

Kansas City, Missouri
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel quite a few times and it is a pretty nice hotel. I really enjoy the Executives lounge on the 12th floor that has hot breakfast, and then a happy hour with snacks and drinks. The staff is pretty friendly here as well. The hotel is located on a busy street, so sometimes it takes awhile... More 

Helpful?
Thank PayM90
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear PayM90, I'd like to take this opportunity to thank you for being such a loyal customer to the Hilton Jackson, and also for taking your time to share your thoughts with us. I'm so glad to hear that you enjoyed our Executive Lounge so much. The staff is amazing, and they truly go out of their way to deliver... More 

Central City, Nebraska
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my first time in Mississippi. From the time I was picked up at the airport by the shuttle driver until he dropped me off 3 days later, I was impressed with the wonderful hospitality of everyone at the hotel. Great food & music in the hotel restaurant/bar too.

Helpful?
Thank bccdavid
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear bccdavid, First of all, let me say, I am so glad to hear that you had such a positive experience during your first trip to Mississippi. I can't begin to tell you how much your nice comment's on Trip Advisor mean to all of us here at the Hilton. Our staff is amazing they truly are what southern hospitality... More 

eupora, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel is old and needs remodeling . Was probably nice in its day, but is showing its age. Staff was very nice and would have moved us to another room if we had asked but we were only staying one night, so not worth the trouble.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alan S
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Alan, Thank you for sharing your thoughts of your recent stay at the Hilton-Jackson. I truly am sorry that you did not have a comfortable stay. Obviously there was a problem with your room. I am so glad to hear that the Front Desk offered to move you to another room. Your feedback is truly appreciated for it is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 

Additional Information about Hilton Jackson

Address: 1001 E County Line Rd, Jackson, MS 39211-1817
Location: United States > Mississippi > Jackson
Price Range: $108 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Jackson 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel
Hotel Style:
#3 Business Hotel in Jackson
#5 Family Hotel in Jackson
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