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Red Roof Inn Jackson Downtown - Fairgrounds

Traveler (31)
Room & Suite (33)
Dining (1)

About

#27 of 36 hotels in Jackson
Location
Cleanliness
Service
Value
This Red Roof Inn is located in the Downtown Fairgrounds area, within 1/2 mile of the Mississippi State Fairgrounds, the Jackson Coliseum & Trademart. Belhaven & Millsaps Colleges, the Museum of Natural Science & the Medical Center are also all within 3 miles of this property. One well-behaved family pet per room is welcome.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Budget

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
18Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
82Reviews
1Q+A
16Room tips
Traveler rating
  • 21
  • 14
  • 8
  • 8
  • 31
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Popular mentions
I’m a budget traveller, so I’m no stranger to budget hotels. To be fair, the room was clean and had all of the amenities we expected. There were some serious problems, though. First, the door was terribly difficult to open - both from the inside and the outside. The remote for the television was missing, and the internet was spotty at best. The refrigerator didn’t work. The bed sheets had cigarette burns in them, and the pillows were ratty. Finally, the smoke detector had been removed (although we found it in a drawer in the bedside table).
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Response from carlos j, Manager at Red Roof Inn Jackson Downtown - Fairgrounds
Responded 3 weeks ago
Dear Bob, Thank you for taking the time to tell us about your experience at the RED ROOF INN JACKSON DOWNTOWN - FAIRGROUNDS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for problems. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Carlos Manager Red Roof Inn - Manager Redroofdowntown@gmail.com
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+1
The lady at the front desk was very pleasant. My room was nice!! New hardwood floors beds, and TV's. The shower was very enjoyable as well. The one complaint I have is that the bedding had stains on them and the remote was miss it's back to hold the batteries in. The grounds could have looked better, but all and all was a great experience!!
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This was awful. I will be calling corporate. My room is right above office and my truck was right by my room. I went out to smoke a cig and forgot my key. I went down to the office and there was a line so I went to my trailer to check my trailer lights that weren't working. For 30 seconds. I started walking back to the office and a guy which was the manager told me I needed to leave the property or he is calling the cops. I said I'm staying here I got locked out I'm waiting on the line to get a key. He said I don't care you go to your room now.i asked who he was he said he was the manager and he was going to call the cops. I said I have to get a key and walked into the office. He followed me in there so I started recording. He said I need yo go to my room right now or he's calling the cops. He had his phone in his hand. I said dude I have to get a key I have already paid you. This isn't how you treat a paying customer. I said I was just going to my truck to check my lights out that's my truck and motorcycle. He then said that's none of your business. I said that is my business I own that truck it is mine. He said if I see you go to your truck one more time tonight I will call the cops. And left. So I got my key and went to my room. Now I feel like a prisoner. I can't leave my room at all unless I want to get the cops called kicked out and have to find another hotel this late at night. WOW I am calling corporate tomorrow morning and sending them my video. I stay at red roof all the time. But I will not continue to be loyal to them and be treated like a criminal. I hope corporate acts accordingly on this. I am going to push this as far as I can. This is wrong I should not feel like a prisoner criminal on vacation.
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My husband and I have to stay in a lot of hotels with his work making us travel but this has been the best affordable hotel we've stayed at so far. The housekeeper Travis and the family that runs this hotel are so nice and they have such great hospitality to offer. We've kept coming back here when we come in town because we know we will be taken care of here and they will treat our family like theirs. Travis has always made sure we stay comfortable and has even brought us our things that we've accidentally left behind when leaving. Our rooms are always clean when we get back and hes made sure we've never been without the things we need. He definitely goes above and beyond to make this place what it is.
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This was the worst Red Roof Inn and possibly the worst motel I've ever stayed at. The entire motel was run down and dirty. The ice machine was broken, and the wifi didn't work. The room itself was supposed to be a non-smoking room but smelled like smoke. It was also run down and dirty. The floor was sticky. The sheets hadn't been changed but had food crumbs in them. The walls and bathtub were dirty. The tub had pieces chipped off. In the sink, the stopper was stuck/ broken, so that the water could not drain well. The fact that it drained at all was only because there was a hole in it. I do not recommend anyone to stay here. I can't emphasize that strongly enough.
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PRICE RANGE
$53 - $66 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn jackson-fairgrounds hotel jacksonjackson red roof inn
LOCATION
United StatesMississippiJackson
NUMBER OF ROOMS
116
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