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Hilton Garden Inn Jackson Downtown

1,084 reviews
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Traveler (172)
Room & Suite (57)
Dining (19)
Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible4%
Travelers talk about
“king edward”(75 reviews)
“valet parking”(57 reviews)
“historic hotel”(42 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,084)Write a Review
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1,068 results
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522
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48
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131
61
48
Show reviews that mention
All reviewsking edwardvalet parkinghistoric hotelfront desktrain stationvalet servicemayflower cafecoffee shopparlor marketbeautiful lobbynice hotelconvention centerindoor pooldefinitely stay here againthe entire staffsouthern hospitalitygreat customer service
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1 - 5 of 1,068 reviews
Reviewed 2 days ago

Hotel was very nice, once again better than we expected. A waiter (a guy who had previously been working for American Airlines) was especially nice and so very polite. The bell boys were also very helpfull, polite and friendly. There was a small indoor pool,...More

Thank norttim
Hotel's Favorite
Reviewed December 2, 2017

This is a beautiful hotel with big city charm. The architecture is amazing. You must valet at this hotel as this is no parking. It is in an old part of town with some construction going on but once inside this hotel you are transported...More

Thank muzicone
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded December 6, 2017

Dear muzicone, Thank you for staying us at the King Edward. We are very pleased to hear that you enjoyed your stay. Very nice to know you were able to enjoy yourself and relax while at the hotel. As always, we hope we can serve...More

Reviewed 3 days ago

This property exceeded my expectations of a Garden Inn. There is a lot of character in a lovely historic setting so the lobby is quite lovely. The rooms are ready for a refresh but for the price this is a good value.More

Thank VictoriaM1
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 2 days ago

Dear VictoriaM1, Thank you for your review from your recent stay with us. We do appreciate your comment about the arrival in the lobby and your guest room. We do always work to have the most up to date room and do plan on upgrades...More

Reviewed 1 week ago

This is a nice property, conveniently located downtown, not badly maintained (although it could be better), quite clean (it could be cleaner), with very friendly staff. We had dinner in the King Edward Grille in the hotel, so we got to taste southern cuisine, which...More

Thank Tassos-Petioula
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 6 days ago

Dear Tassos-Petioula, Thank you for staying with us while you were in Jackson. We appreciate the feedback and will always strive to get better. We appreciate the opportunity to serve you. At your service, Shawn Cochran General Manager

Reviewed 1 week ago

The Kingedwards Hilton Hotel was very beautiful upon entry with high ceilings & a heated pool. It’s located in the heart of Downtown Jackson Mississippi I must say that my stay was pleasant & awesome. I’m looking forward to my next visit & staying on...More

Review collected in partnership with Hilton Garden Inn
Thank derrickh988
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 6 days ago

Dear derrickh988, Wonderful to hear that you enjoyed your stayed with us. We have many comments about the lobby and our two story high atrium. It really brings back the original grandeur of the Kind Edward. Thank you for your business. At your service, Shawn...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$105 - $169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$105 - $169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (172)
Room & Suite (57)
Dining (19)
Pool & Beach (2)
Hotel & Grounds (131)
Bathroom (15)
Business Center & Event Rooms (13)
Questions & Answers
Ask a question
Lindsay D
November 10, 2016|
Answer
Response from David R | Property representative |
I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
1
Vote
Saladlover10
July 4, 2016|
AnswerShow all 3 answers
Response from Brian B | Property representative |
It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
1
Vote
deidre200
March 6, 2015|
Answer
Response from Paulette M |
Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
0
Votes
Room Tips
"My room was away from the elevators so was very quiet."
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"Get a room high up and opposite rail tracks."
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"Choose a higher floor for a view. Some lower floor rooms look directly at windows of building next door"
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"Quiet on the 8th floor"
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