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The Westin Jackson

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Traveler (67)
Room & Suite (51)
Dining (17)

About

Location
Cleanliness
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Value
The Westin Jackson is conveniently located in the heart of downtown Jackson, Mississippi, the City with Soul and home to a world-class music and arts scene and the birthplace of rhythm and blues. Within walking distance are Mississippi Museums, Thalia Mara Hall, the Russell Planetarium. Ten floors house 203 upscale guest rooms and suites with invigorating views of Mississippi's capital.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
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104Reviews
157Photos
8Q+A
10Room tips
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Popular mentions
Stayed one night at the Westin. The room was large, with big windows. Furnishings were wonderful. Comfortable bed. We were on the club level, and the breakfast they provided was quite good. Most of all, I want to commend the staff for their excellent service. We had to
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From checking in to valet upon check out, greeted warmly and excellent service. I hate Rooms right off the main elevator and that is exactly where I was placed however no noise. That was a win for the hotel. I had everything I needed for my short business stay! Clean room. Did
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Response from msenginaction, Public Relations Manager at The Westin Jackson
Responded 1 week ago
Dear TravelMom2Too, Thank you for taking the time to review The Westin Jackson on TripAdvisor! We’re pleased to hear you had a pleasant stay with us and enjoyed the comforts of our hotel and the exceptional customer service that we pride ourselves on. We know you have a choice when you stay in Jackson and we appreciate you choosing us for your recent stay. We hope to see you again in the future! Best, Samantha
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We spent a weekend at this property for our kids' sports and were very happy with our choice. The restaurant was charming and had delicious choices. The live music was an added bonus. Parking is valet as street parking was very limited. There is small well appointed pool and a
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Response from msenginaction, Public Relations Manager at The Westin Jackson
Responded 1 week ago
Dear Checkitout123, Thank you for taking the time to review The Westin Jackson on TripAdvisor! We’re pleased to hear you had a pleasant stay with us and enjoyed the entire breadth of the property -- from the Westin amenities, our on-site restaurant Estelle Wine Bar & Bistro, and luxury Soul Spa. We know you have a choice when you stay in Jackson and we appreciate you choosing us for your recent stay. We hope to see you again in the future! Best, Samantha
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New, spacious and clean but disappointing club lounge. Go to breakfast in restaurant as slim pickings up there like Chinese hotels in the 80s. Better in the Army. Even cold coffee. Nice beds. Told neighborhood dangerous at night.
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Response from msenginaction, Public Relations Manager at The Westin Jackson
Responded 2 weeks ago
Dear wsdoyle, Thank you for taking the time to review The Westin Jackson on TripAdvisor! We’re pleased to hear you had a pleasant stay with us and enjoyed the Westin amenities and overall aesthetic. As we strive to create a memorable experience for all of our guests, please accept our sincerest apologies for not meeting your club lounge satisfaction. We have notified our Director of Food & Beverage to look into this further. We value your candid feedback! We know you have a choice when you stay in Jackson and we appreciate you choosing us for your recent stay. We hope to see you again in the future! Best, Samantha
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I stay at this hotel when I go to Jackson for business. Nice lobby, good workout facilities, staff always very pleasant and helpful. A+ on those! My only true complaint is, as a business person on business, their WiFi system leaves much to be desired. Slow loading, often getting
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Response from msenginaction, Public Relations Manager at The Westin Jackson
Responded 2 weeks ago
Dear Traveler1Denver, Thank you for taking the time to review The Westin Jackson on TripAdvisor! We’re pleased to hear you had a pleasant stay with us and enjoyed our Westin Fitness Studio, staff, and overall aesthetic of the hotel. As we strive to create a memorable experience for all of our guests, please accept our sincerest apologies for the slow internet speed. We understand when traveling for business this is not only a need but a must. We have notified our Director of Engineering to to look into this further. We value your candid feedback! We know you have a choice when you stay in Jackson and we appreciate you choosing us for your recent stay. We hope to see you again in the future! Best, Samantha
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There is no pet fee. But please note they do not offer green space or baggies or anything that is pet centered. I prefer la quinta when traveling with my dog.
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Hi KayM1846, The hotel is about 15-20 minutes from the airport and conveniently located in downtown Jackson. Sam
0 votes
No. It is downtown about 15-20 mins away.
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Do you need to be over 21 to check in?
It should say under Terms and Conditions
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Are you pet friendly for Hurricane evacuation?
We are a pet friendly hotel
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12
"Always go high unless you are just there for the weekend."
"I would request a high floor away from the elevator - however, my requests weren't granted."
"We loved it up high and that is what we asked for."
"Higher Floor"
"Book a Club Level Room on their website for the magnificent services!"
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PRICE RANGE
$129 - $204 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMississippiJackson
NUMBER OF ROOMS
203
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