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Comfort Suites

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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 2 weeks ago via mobile

We were in town to visit family for a week, and everyone was fantastic! The hotel is clean, the staff is very friendly and the price was more than reasonable. We were most impressed with the staff. Pat, Tiffany and Sherry were wonderful, but honestly every employee greeted you with a smile and were more than happy to help. If...

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Helpful?
Thank MDG9
umrebel, General Manager at Comfort Suites, responded to this review

Dear MDG9, Thank you SO very much for your kind words and taking time out of your day to review our hotel. Obviously customer service and cleanliness is very important to me and I am very proud of my staff! We look forward to our guests who come in for repeat visits and welcome any suggestions you may have to...

Palm Coast
Reviewed 2 weeks ago via mobile

Great hotel. Ginormous room! I made a last minute reservation when I was too tired to drive any further, and Sherry (GM) and Patrick took good care of me. Pleasant staff and yummy breakfast. Loved the bathroom set up too. I would definitely stay again!

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Helpful?
Thank Jim_Forney
umrebel, General Manager at Comfort Suites, responded to this review

Dear Jim, Thank you so much for taking time to review our hotel! It was a pleasure to have you and receive your note and comments about our staff, breakfast and beautiful new rooms! We look forward to seeing you again soon! Have a great Thanksgiving, Sherry Morgan General Manager Comfort Suites

Navarre, Florida
Reviewed October 15, 2016

The hotel is undergoing renovation, so there is some minor inconvenience with all the work going on. The workers slamming their door (multiple times) at 4 am wasn't pleasant. The highway noise was bothersome, as well as all the hallway light that blasted in the room from around the lack of seals around the door. I stuffed towels as best...

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Helpful?
Thank howson3
umrebel, General Manager at Comfort Suites, responded to this review

Dear Howson3, Thank you so much for taking time to review our hotel. Let me apologize for the light that shone through and the guests slamming their doors in the early AM. I know that was an unpleasant process. We have juice boxes in the small refrigerator right now as they are running the hoses for our real juice machine...

DeRidder, Louisiana
Reviewed September 24, 2016

Checked in on 9/19/2016. Went down the back stairs and the perimeter door was broken (would not lock). Went to other perimeter door and it was broken. Front Desk Clerk was Apologetic but he could not do a lot. I wanted him to ensure the manager was notified. Long Story Short. No security, Manager does not care and your family...

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Helpful?
Thank jcl1234
umrebel, General Manager at Comfort Suites, responded to this review

Dear Mr. JCL1234, Thank you for your concern and your reviews. I assure you that we are trying to repair our outside doors. The entire doors and door locks are in the process of being replaced. They have been ordered and we are awaiting arrival and installation. I take security and safety very seriously as my children have to stay...

Reviewed August 18, 2016

Our room was nice and spacious. There was a large L shaped couch/ communal area with a microwave and mini fridge. We slept like kings and queens. Nice complimentary breakfast, pretty standard. The hotel was close to lots of food and coffee options as well. Would definitely stay here again.

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Helpful?
Thank Ruby K
umrebel, General Manager at Comfort Suites, responded to this review

Dear Ruby, Thank you so much for taking time to review our hotel! Our renovation is in full swing and we are very proud of our rooms and the new decor we have! I hope you will stay with us again after the lobby is completed as well and we look forward to serving your lodging needs again in the...

San Antonio, Texas
Reviewed August 9, 2016

I arrived at this hotel at 8pm in the evening after a long day of travel and work expecting to be able to swiftly check in and get settled for the night. I get to the desk and the lady working there askes for my name, she plugs the info into her computer and then tells me I don't have...

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Helpful?
1Thank David W
umrebel, General Manager at Comfort Suites, responded to this review

Dear David, Again, I am very sorry about the experience you had as a prospective guest in my hotel. As I stated in our conversation, that is not our normal procedure and not a normal occurrence. I did give you additional points for your CP Account and appreciate your time the other day. If you are ever in our area...

Reviewed July 22, 2016 via mobile

The hotel is undergoing renovation, however nothing was made mention when booking the room or via their website. The overall condition of the hotel was dirty and very poorly maintained. Trash receptacles were not emptied, the lobby was very unorganized and dirty. The elevator had trash on the floor and parking was extremely limited due to equipment, contractors, and portable...

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Helpful?
1Thank jimmac16
umrebel, General Manager at Comfort Suites, responded to this review

Thank you for taking time to let us know about the issues you encountered. We are undergoing renovation and trying to keep everything as normal as we can. I appreciate your business and look forward to having another opportunity in the future to serve your lodging needs. Sincerely, Sherry Morgan 122 Plaza Dr. Hattiesburg, MS 39402

Texas
Reviewed June 23, 2016

My stay at Comfort Suites in Hattiesburg, MS was deplorable. I couldn't believe the rude front desk clerk, the filthy room and lack of supplies. I have been a Choice member for years and have never experienced anything like the service I received at this hotel. I would have left before checking in, but it was late and I was...

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Helpful?
Thank Mitzi S
umrebel, General Manager at Comfort Suites, responded to this review

Dear Mitzi, Thank you for taking time out of your day to review your stay with us! I would like to apologize for the issues you encountered and want to assure you that this is not our standard. We are under construction and we have it on our website, but are taking steps to notify our guests before they come...

Mississippi
Reviewed May 17, 2016 via mobile

The service was good, but my room was nasty. There was a half dead cockroach in it. The pillows were dirty with yellow and brown stains. The pillows were not standard sized, they were airplane sized pillows. They were more like throw pillows. The corners were nasty with black stuff and under the air conditioner was material. Looked like it...

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Helpful?
Thank Kesha M
umrebel, General Manager at Comfort Suites, responded to this review

Dear Takesha I, Thank you for letting us know of the experience you had as a guest at our hotel. I take these issues seriously and have taken measures to insure this doesn't occur again. We have also replaced all of the pillows at the hotel and hope you will give us a second chance to provide you with excellent...

Rochester, New York
Reviewed March 24, 2016

We arrived at this hotel late-10pm-and just needed a place to sleep before continuing our drive the next day. It was raining when we arrived. When I got to the desk, a guest was there asking to change rooms. I asked her why, and she showed me a photo from her phone of the dirty tissues that were left behind...

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Helpful?
1Thank CCM837
umrebel, General Manager at Comfort Suites, responded to this review

Dear CCM837, Thank you for letting us know the issues with our rooms. I am happy to report that the completion of the stone walls on the exterior has fixed the problem with water coming in and we have added valance boxes to stop the light coming in at night. We have been under renovation since Mid February and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are an all suites hotel with refrigerator, microwave and sofa sleeper in each room. Our breakfast is a deluxe hot and cold breakfast with something for every dietary need. We also have meeting space to accommodate up to 45 guests. Please contact us for more information! ... more   less 

Additional Information about Comfort Suites

Address: 122 Plaza Dr, Hattiesburg, MS 39402-1391
Location: United States > Mississippi > Hattiesburg
Price Range: $85 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 67
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Also Known As:
Comfort Hotel Hattiesburg
Comfort Suites Hattiesburg
Hattiesburg Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the highway side are noisy--try to get a room on the front side (facing away from the highway) side.”
 of 5 bubbles howson3, Oct 15, 2016 | Read review
“Go to Microtel up the street”
 of 5 bubbles jcl1234, Sep 24, 2016 | Read review
“Wi-Finley was so slow, had to use my 4G system to access sites.”
 of 5 bubbles NWATravelers1000, Aug 20, 2015 | Read review
“Make sure you request a room away from the highway because the noise from it is very loud and makes it hard to sleep.”
 of 5 bubbles GaFam15, Aug 4, 2015 | Read review
“Really all the rooms seemed fine.”
 of 5 bubbles 611DianeS, Aug 3, 2015 | Read review
5 of 5
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