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Comfort Suites

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Comfort Suites
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
2 reviews
5 of 5 stars Reviewed 1 week ago

Our room was nice and spacious. There was a large L shaped couch/ communal area with a microwave and mini fridge. We slept like kings and queens. Nice complimentary breakfast, pretty standard. The hotel was close to lots of food and coffee options as well. Would definitely stay here again.

Helpful?
Thank Ruby K
San Antonio, Texas
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I arrived at this hotel at 8pm in the evening after a long day of travel and work expecting to be able to swiftly check in and get settled for the night. I get to the desk and the lady working there askes for my name, she plugs the info into her computer and then tells me I don't have... More 

Helpful?
Thank David W
umrebel, General Manager at Comfort Suites, responded to this review

Dear David, Again, I am very sorry about the experience you had as a prospective guest in my hotel. As I stated in our conversation, that is not our normal procedure and not a normal occurrence. I did give you additional points for your CP Account and appreciate your time the other day. If you are ever in our area... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed July 22, 2016 via mobile

The hotel is undergoing renovation, however nothing was made mention when booking the room or via their website. The overall condition of the hotel was dirty and very poorly maintained. Trash receptacles were not emptied, the lobby was very unorganized and dirty. The elevator had trash on the floor and parking was extremely limited due to equipment, contractors, and portable... More 

Helpful?
Thank jimmac16
umrebel, General Manager at Comfort Suites, responded to this review

Thank you for taking time to let us know about the issues you encountered. We are undergoing renovation and trying to keep everything as normal as we can. I appreciate your business and look forward to having another opportunity in the future to serve your lodging needs. Sincerely, Sherry Morgan 122 Plaza Dr. Hattiesburg, MS 39402 More 

Texas
1 review
1 of 5 stars Reviewed June 23, 2016

My stay at Comfort Suites in Hattiesburg, MS was deplorable. I couldn't believe the rude front desk clerk, the filthy room and lack of supplies. I have been a Choice member for years and have never experienced anything like the service I received at this hotel. I would have left before checking in, but it was late and I was... More 

Helpful?
Thank Mitzi S
umrebel, General Manager at Comfort Suites, responded to this review

Dear Mitzi, Thank you for taking time out of your day to review your stay with us! I would like to apologize for the issues you encountered and want to assure you that this is not our standard. We are under construction and we have it on our website, but are taking steps to notify our guests before they come... More 

Mississippi
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 17, 2016 via mobile

The service was good, but my room was nasty. There was a half dead cockroach in it. The pillows were dirty with yellow and brown stains. The pillows were not standard sized, they were airplane sized pillows. They were more like throw pillows. The corners were nasty with black stuff and under the air conditioner was material. Looked like it... More 

Helpful?
Thank Kesha M
umrebel, General Manager at Comfort Suites, responded to this review

Dear Takesha I, Thank you for letting us know of the experience you had as a guest at our hotel. I take these issues seriously and have taken measures to insure this doesn't occur again. We have also replaced all of the pillows at the hotel and hope you will give us a second chance to provide you with excellent... More 

Rochester, New York
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed March 24, 2016

We arrived at this hotel late-10pm-and just needed a place to sleep before continuing our drive the next day. It was raining when we arrived. When I got to the desk, a guest was there asking to change rooms. I asked her why, and she showed me a photo from her phone of the dirty tissues that were left behind... More 

Helpful?
1 Thank CCM837
umrebel, General Manager at Comfort Suites, responded to this review

Dear CCM837, Thank you for letting us know the issues with our rooms. I am happy to report that the completion of the stone walls on the exterior has fixed the problem with water coming in and we have added valance boxes to stop the light coming in at night. We have been under renovation since Mid February and we... More 

Mandeville
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 7, 2016

I sent my husband and son here on a Friday evening and joined them late Saturday afternoon around 3:00. When we arrived back to the hotel our room was unmade. There was a line of people at the front desk all complaining that their rooms were not ready. I went to drop my things in the room and could not... More 

Helpful?
Thank gena h
umrebel, General Manager at Comfort Suites, responded to this review

Dear Gena, Please let me apologize for the issues you encountered at our hotel and assure that is not our normal conditions. We are about 2/3 complete with our renovation and hope that you will give us another chance after completion to give you an excellent experience. Sincerely, Sherry Morgan 122 Plaza Dr. Hattiesburg, MS 39402 More 

Saint Joseph, Missouri
Level Contributor
186 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed February 22, 2016

I'm frankly surprised that I haven't reviewed this motel before. We've stayed here at least 3 times, and have always been pleased, but the last time really impressed us. I left a bag in my room in December while we were on our way down to Florida, and when we realized it, it was too late to turn around. We... More 

Helpful?
Thank Steve P P
umrebel, General Manager at Comfort Suites, responded to this review

Dear Steve, Thank you so much for taking time from your busy day to review our hotel!! We were very happy that we could hold your stuff for you and glad you received. We strive to be friendly and clean and make our guests feel welcome like a "home away from home". We have started our renovation and look forward... More 

Beaumont, Texas
Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed January 28, 2016

The location of this hotel is great, it is right off I-59 so it is very easy to find. They are in the middle of installing a new pool so for now there is none. Across the parking lot (you won't need to take your car) is a Hooters and an Outback Steakhouse. The people who work there are very... More 

Helpful?
Thank dawnmbent
umrebel, General Manager at Comfort Suites, responded to this review

Dear Dawn, Thank you so much for taking time to review our hotel. I did check the breakfast on Thursday and noticed the problem right away. I had the attendant replace all of the hot food and explained the problem. Unfortunately we overcooked, but I used this as a training time and I truly believe it is corrected. I hope... More 

Crowley, Louisiana
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 30, 2015

Arrived here on a very rainy night. The front desk was very helpful, gave us a great price and the room was just outstanding, a small suite with a couch and table in a separate part of the room. $79 was out of this world cheap for the room we had. The breakfast was also of a good variety. And... More 

Helpful?
Thank davidy394
umrebel, General Manager at Comfort Suites, responded to this review

Dear Mr. David, Thank you so much for the review of our facility! We strive to give our guests a great experience each time and are delighted when we know we have hit our mark! I take pride in my staff and the customer service they offer and sincerely hope you will stay with us again soon!! Best wishes for... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are an all suites hotel with refrigerator, microwave and sofa sleeper in each room. Our breakfast is a deluxe hot and cold breakfast with something for every dietary need. We also have meeting space to accommodate up to 45 guests. Please contact us for more information! ... more   less 

Additional Information about Comfort Suites

Address: 122 Plaza Dr, Hattiesburg, MS 39402-1391
Location: United States > Mississippi > Hattiesburg
Price Range: $87 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 67
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Also Known As:
Comfort Hotel Hattiesburg
Comfort Suites Hattiesburg
Hattiesburg Comfort Suites
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