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Holiday Inn & Suites Hattiesburg

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Holiday Inn & Suites Hattiesburg
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252 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Houston, Texas
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Nice hotel. Really nice lobby. Rooms need modern upgrade. Breakfast is ok. Parking lot is large. Staff is friendly and helpful. Absolutely love the statue's in the lobby area. Candlewood suites is next door. No issues during my stay.

Helpful?
Thank 133Paul
Management response:

133Paul, Thank you for your review of our hotel. We are happy to hear that our staff was helpful during your stay, as they are the backbone of our property and that no issues occurred. I would love to hear more of your thoughts though if you do not mind, as anything less than 5 stars means we need to... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay. The worst part is that if you sign up for the rewards program after you check in they won't let you apply your stay to the program. The breakfast staff were so pleasant and kind. The food was standard breakfast fare for hotels these days but it was okay !!

Helpful?
Thank Jannie L
Management response:

Jannie L, Thank you so much for your kind review! We're sorry to hear that the IHG Rewards Program couldn't be of use this visit, but I know that it will be helpful for all of your future stays. We're so glad to hear that your stay was wonderful, and we hope to host you again! I will also bring... More 

Fl
Level Contributor
418 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed 4 weeks ago

looks like an indian Palace when you enter but the rooms are Tired but they are starting to renovate beds are worn and saggy pillows too old hopefully it will get better once renovation is done restaurant is awful

Helpful?
Thank uli1
Management response:

uli1, Thank you for taking the time to review our property. We are under renovation right now, as we know we are overdue for updating. I hope you visit us after the upgrade to see our improvements! Thanks, Sarah P. Front Office Manager 601.296.0302 More 

Princeton, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 16, 2016

We stopped here for the night on our way to Florida. It was a comfy room. We have 2 small kids and we had no problem checking in and getting to our room. The hotel lobby was pretty cool with the stone statues. Front desk was super nice.

Helpful?
Thank krisskriss30
Management response:

Krisskriss30, Thank you so much for your review! I am pleased to hear that my front desk was super nice and that checking in and out of your room was hassle-free. Our staff works hard to keep guest satisfaction as our number one priority and to exceed expectations. So thank you so much for taking the time to write this... More 

1 review
5 of 5 stars Reviewed August 10, 2016 via mobile

Front desk and housekeeping are outstanding! Lobby is beautiful and smells great!! Room was clean, beautiful, comfortable, and fresh!! I was really glad i was here to relax after 550 miles of driving and tension. Thank you for respecting patrons' needs to come to a clean safe harbor for the nite.

Helpful?
Thank Marilee E
Management response:

Marilee, Thank you so much reviewing our hotel! We try our best to make every guest's stay as comfortable as possible, especially when it comes to cleanliness and customer service. I personally am very proud of my front desk and am pleased to hear we exceeded your expectations. I know also that our housekeeping staff will be delighted to hear... More 

A TripAdvisor Member
5 of 5 stars Reviewed August 6, 2016 via mobile

The staff was quite friendly. All needs were fulfilled. The Bistro had amazing food. Would definitely visit again! The space was clean, the bathrooms were well kept. I have not been to such a clean and friendly hotel in a long time.

Helpful?
Thank A TripAdvisor Member
Management response:

As a gamer, it was an honor to host Southern Discomfort 3 at our hotel this year! The whole staff, especially Bapa's Bar & Bistro staff, was excited to have you all and we tried our best to accommodate and anticipate any and all needs. I'm very ecstatic that we met your expectations, and hope you will choose us for... More 

Pace, Florida
Level Contributor
9 reviews
5 of 5 stars Reviewed August 3, 2016 via mobile

I stayed here for a business trip and our rooms were clean, spacious, and met all of our needs. That was not even the best part-time front desk and house keeping staff were absolutely some of the best around! I would stay here again just based on the customer service alone!!!

Helpful?
Thank Dana T
Management response:

Dana T., Thank you so much for your review! Our staff takes great pride in accommodating our guests. We are so happy you loved our customer service, as that is the business we are in! I will be sure to print this review and read it at our next staff meeting. We hope you will stay with us again soon!... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed August 1, 2016

Even though this Holiday Inn was under renovation, my room was quite spacious and comfortable. The staff was especially courteous and helpful. I will certainly stay here again when I return to Hattiesburg.

Helpful?
Thank lindalfreeman
Management response:

lindalfreeman, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, and that our staff was courteous. It's something we take great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sarah P. Front Office Manager 601.296.0302 More 

Picayune, Mississippi
Level Contributor
3 reviews
5 of 5 stars Reviewed July 23, 2016

Have gone here twice after outpatient medical procedures, when I could not make the one plus hour drive home. HI gave me large handicap rooms with fridge, microwave, walk in shower with waist-high sprayers, king bed, plus both early check-in because of the morning procedure, for an incredible price! I also chose it because it offers room service. The meal... More 

Helpful?
Thank 61yomale
Management response:

Thank you so much for your amazing review of our hotel! We take pride in taking care of our guests and are elated to hear you enjoyed both of your stays. I will personally pass this along to our food and beverage director and lead engineer. We hope you'll visit us again soon! Sarah Province Front Office Manager 601.296.0302 More 

Flemington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 11, 2016

The lobby is enticing, but that's where it ends. This place is awful. The rooms are beyond outdated. Stains on the carpet and sofa. Chairs are heavily worn. Found a roach in the cabinets. The (non-working) dishwasher had standing water. Loose hair all over the bedding. Refrigerator components were broken/missing. On the night I checked in, I asked for a... More 

Helpful?
Thank No N
Management response:

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I will personally share your feedback with our staff, our food and beverage director especially, and make the necessary changes. We hope you choose to stay with us again, so we can show... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Hotel & Suites University-Hattiesburg, Mississippi is a full-service luxury hotel with 138 newly renovated guest rooms. Free wireless high-speed Internet access is available in all public areas, and in all guest rooms. This Hattiesburg hotel has approximately 2,500 sq. feet of event and meeting space and is available for corporate or social events. Bapa's Bistro restaurant & lounge is located inside the hotel and available for breakfast, dinner, & room service. Remember, Kids stay & eat free. Relax, it's a Holiday Inn Hotel and Suites. During your stay enjoy the indoor and outdoor swimming pool, on site fitness center, putting green, and tennis & basketball courts. The Holiday Inn Hotel & Suites is located off of I-59 on US 49. The Hattiesburg-Laurel Regional Airport is 7 miles from the Holiday Inn Hotel & Suites, downtown Hattiesburg, Mississippi is only 4 miles. The hotel is convenient to the Lake Terrace Convention Center, Forrest General Hospital, Wesley Medical Center & Camp Shelby Military Base. Hattiesburg is home to the University of Southern Mississippi (USM), William Carey University and Pearl River Community College. While in town be sure to visit several area attractions including Turtle Creek Mall, the Hattiesburg Zoo and Gulf Coast Casinos. Several area golf courses are just a short drive from the hotel. ... more   less 

Additional Information about Holiday Inn & Suites Hattiesburg

Address: 10 Gateway Dr, Hattiesburg, MS 39402-9623
Location: United States > Mississippi > Hattiesburg
Price Range: $101 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Hattiesburg 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Holiday Inn Hattiesburg Hotel Hattiesburg
Hattiesburg Holiday Inn
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