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Holiday Inn Express Greenwood

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401 Clements St, Greenwood, MS 38930
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Tuscaloosa, Alabama
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean; friendly, knowledgable, helpful staff; hearty breakfast; family-oriented. The breakfast covered everything, including pancakes, boiled or scrambled eggs, sausage and gravy, biscuits and other assorted bread, a variety of juices and milk, yogurt, fruit, cereal, and more. Front desk staff went above and beyond, and breakfast room staff as well as room staff all were friendly and respectful. Room was... More 

Helpful?
Thank CruiseGirl2014
Mary G, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you for taking time to convey your comments regarding your recent experience with us. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments have been reviewed by our Management team. Please be assured... More 

De Kalb, Mississippi
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2016

My wife and I were visiting family in Greenwood over the Memorial Day weekend. The hotel was wonderful. We had a great time. The staff was great. Great breakfast. Very quiet. Great needed rest. Every thing that we expected.

Helpful?
Thank gilmanw2015
Mary G, General Manager at Holiday Inn Express Greenwood, responded to this review

We are so great you had a great stay. This makes it all worth it. Please come back soon and see us again. More 

Memphis, Tennessee
2 reviews
3 of 5 stars Reviewed May 2, 2016 via mobile

The bed in the room was uncomfortable. It made you feel like you were laying in a crater (high at top and bottom - low in middle). There was an unpleasant odor on the floor we stayed on. On the positive side, the guest service representative provided us with a duvet and sheet when we asked for 2 blankets and... More 

Helpful?
Thank 545lillyb
IHGService, Guest Relations Manager at Holiday Inn Express Greenwood, responded to this review

Dear 545lillyb, Thank you for taking the time to write a review about your stay with us. We appreciate your nice feedback on our breakfast selection. However, we would like to apologize for not living up to your expectations regarding our beds and hotel ambiance. Reviews like yours are very valuable as they enable us to target areas we need... More 

Kamuela
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 24, 2016

The front desk staff was very friendly and gave us good suggestions for dining out. Rooms were nice and very quiet which was a welcome treat after flying for over ten hours the day before. I did not eat the continental breakfast but my family did and they were very satisfied with the food. The gym was just right for... More 

Helpful?
Thank dotg369
Kansas City, Kansas
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 5, 2016

This is my 2nd time staying at the Holiday Inn Express in Greenwood. The first time, approximately 6 years ago the rooms the hotel was a lot more updated than it is now. The rooms are still clean and beds comfortable but the stand the TV was on was falling a part at the bottom. If it had not been... More 

Helpful?
Thank Prophetess Ange... S
IHGService, Guest Relations Manager at Holiday Inn Express Greenwood, responded to this review

Dear Prophetess Ange... S, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the room and the comfort of the beds. However, we regret if you found the... More 

Jacksonville, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

The room was clean, neat, and organized and set at a perfect 68 degrees just the way I like it. Staff was very accommodating and well equipped. Definitely will stay again. The breakfast was hot and ready along with the wifi. Easily accessible from the highway and plenty of paved parking.

Helpful?
Thank Hearn06
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 14, 2015

Normal hotel for Holiday inn Standards, a touch on the pricey side...$129 for this area is overkill. Nice ultra quiet hotel though with a fresh and hearty breakfast. Lots of parking for trucks. Adequate food nearby.

Helpful?
Thank Vaiden
Mary G, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you so much for taking the time to write a review of our hotel. We strive to meet the needs of every guest. Please come and see us again and we will treat you like the valued guest you are. More 

Riyadh, Saudi Arabia
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed September 6, 2015

The p.m. front desk clerk was brusque at best, rude at worst, on a daily basis. The weekday breakfast room attendant was an unfriendly young woman with a sour attitude who spent most of her time in the pantry while food ran out during the last half hour of breakfast service. Another employee spoke to her and she did make... More 

Helpful?
Thank L0vejones
Mary G, General Manager at Holiday Inn Express Greenwood, responded to this review

I have completed my investigation for the guest complaints. Guest stay from August 31 - September 5th. There was a DND on her door until the 4th at which time the room was cleaned as a stay over. Disciplinary actions have been completed. I am truly sorry for the inconvenience the guest experienced. I will certainly increase my awareness in... More 

Travelers are raving about these Greenwood hotels

Vicksburg, Mississippi
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2015

Due to a snafu with booking reservations at a different hotel I came to this one without reservations and found a room within my approved rates. My room was comfortable, spacious and clean. There is a mangers reception in the evenings. The wifit works well and the breakfast is good.

Helpful?
Thank mckinleyh2014
husser
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 26, 2015 via mobile

would not stay again. Bed was hard and worn. Facilities are not updated or well maintained. Not worth $119 a night. Breakfast was barely the minimum. Someone had splashed waffle batter on window and curtain. It was left overnight like this.

Helpful?
3 Thank lindannh
IHGCare, Guest Relations Manager at Holiday Inn Express Greenwood, responded to this review

Dear lindannh, Thank you for leaving a review about your recent stay. We are truly sorry for the unsatisfactory experience you had with us particularly for failing to meet your standards regarding our facilities and rooms. We'd like to thank you for reminding us the things we need to improve on. We will make sure to communicate your comments to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Greenwood, Mississippi, conveniently located between Memphis, Tennessee and Jackson, Mississippi. It is also a mid-point between St. Louis, Missouri and New Orleans, Louisiana. Greenwood is home to Viking Range Corporation, Milwaukee Electric Tool Co., Raybestos and Staplcotn and minutes from Mississippi Valley State University. The hotel is less than a mile from fabulous local restaurants and bars, shopping in our renovated downtown, the Alluvian Spa and the Viking Cooking School. It is a short drive from the Greenwood Country Club golf course, Leflore Lanes bowling alley, Cottonlandia Museum and the Greenwood Blues Heritage Museum. Features include 32' flat-screen TVs, free high-speed Internet access, ergonomic work desks in all rooms, fitness center with weight equipment, business center, board room, guest laundry facilities and complimentary Express Start hot breakfast bar with our signature cinnamon rolls. ... more   less 

Additional Information about Holiday Inn Express Greenwood

Address: 401 Clements St, Greenwood, MS 38930
Location: United States > Mississippi > Greenwood
Price Range: $116 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Greenwood 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Greenwood Hotel Greenwood
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