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Cotton House, Cleveland, a Tribute Portfolio Hotel

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215 Cotton Row, Cleveland, MS 38732
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Traveler (80)
Room & Suite (29)
Dining (8)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cotton House, Cleveland, a Tribute Portfolio Hotel
Updated 05/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Cleveland
Location
3.8
Cleanliness
4.0
Service
3.6
Value
4.3
Cotton House, Cleveland, a Tribute Portfolio Hotel, blends historic character with modern sophistication and boutique style. Features include 95 beautiful guest rooms, two restaurants with rooftop dining available and impressive function venues.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Banquet room
Street parking
Public wifi
Paid wifi
Restaurant
Outdoor dining area
Wine / champagne
Meeting rooms
Photo copier / fax In business center
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Separate living room
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
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49Reviews3Q+A8Room tips
Traveler rating
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Most Recent
Margaret M wrote a review May 2022
Glasgow, United Kingdom105 contributions127 helpful votes
Overall we enjoyed our stay here, but one or two issues meant I haven’t given it 5 stars. Our room was a king suite on the second floor and it was massive with two rooms. The living room also had a table and chairs and kitchen area. The bed was also very comfortable. However, I feel I should mention that this room, 203, is an accessible room (not required by us), and as a result the bathroom floor flooded when we used the shower! I ended up using several towels to dry the floor and left them like a dam for the second day….it worked! Secondly, the living room had a Venetian blind which was only half way down, and as there was no cord to drop it further, we felt we had no privacy. Finally, although the food in the main restaurant was okay, there didn’t seem to be anyone in charge, so the staff seemed to be doing their own thing. This was also an issue at breakfast, as no one seemed to be checking on the food situation, and as a result, this morning the fruit platter was empty, and we were told they didn’t have anymore! This should never happen in any hotel….surely it’s not too difficult to keep a stock of melons, strawberries, grapes etc. Eventually one of the chefs brought out some bananas and three oranges! Apart from these issues I would still recommend the Cotton House for a visit, as it’s location is excellent and there is plenty of guest parking at the rear.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded May 4, 2022
Thank you for choosing to stay with us. We appreciate your feedback and will review this with our leadership staff so that we can continue to improve our guest experience. We hope to see you again soon!
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danbolognani wrote a review Apr 2022
Lakeville, Connecticut118 contributions21 helpful votes
Nicely located in downtown Cleveland, Mississippi, this hotel was super comfortable, modestly priced and the guestroom was perfect. Large bathroom, walk in shower, comfy bed. All good! The front desk staff was super nice too, Bonus - bar and restaurant on the 5th floor, with rooftop patio. Only slight downside - the guestroom a/c heater blew across the bed, so I turned it off at night - no big deal. Overall - excellent, and would highly recommend.
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Date of stay: April 2022
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Had a 'city view' room - very nice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded May 1, 2022
Thank you for choosing to stay with us and we appreciate your feedback. We can't wait to welcome you back again soon!
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Heidicphq wrote a review Apr 2022
TN60 contributions85 helpful votes
Beautiful property but how can a nice hotel not have a restaurant open for breakfast? I travel for business and always eat at a hotel before my work day. This is highly inconvenient and unexpected. I have blood sugar issues and now need to worry myself about figuring how and where I can eat in the morning. Ridiculous. Wish I’d booked the Hampton Inn.
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Date of stay: April 2022Trip type: Traveled on business
Room Tip: If you need breakfast as I do, stay somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded Apr 28, 2022
Thank you for taking the time to share your experience at our hotel. We apologize for the inconvenience regarding the breakfast. We did just recently start opening for breakfast at the start of April, but it was not available all 7 days. As of this moment our restaurant is now open every day for breakfast. Once again we apologize this option was not available during your stay and we hope that you will consider staying with us the next time you visit Cleveland, MS.
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jtanda17 wrote a review Apr 2022
Wichita, Kansas404 contributions171 helpful votes
Loved our stay at the Cotton House. Our room, at the end of a hallway, was huge, very "urban" in design, well decorated and stocked. The hotel is just a few years old, centrally located in downtown and well maintained. Front desk staff were very accommodating and couldn't do enough for us. Bar Fontaine on the 5th floor is a nice bar with small bites and Delta Meat Market on the first floor was a great lunch stop. Enjoyed our stay and would definitely return.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Adam Salters, Revenue Management at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded Apr 20, 2022
Thank you for taking the time to share your experience at our hotel. We look forward to having you stay with us again in the future!
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Mouse63 wrote a review Apr 2022
Oxford, Mississippi98 contributions88 helpful votes
We stayed at the Cotton House recently for a wedding. All staff members were nice, from the front desk to housekeeping. We had a couple of issues with our room, but Conrad fixed everything for us promptly. He was awesine! Our room and bathroom were both spacious, clean, and nicely decorated, but we missed having a microwave and mini fridge. The hotel's restaurant, Delta Meat Market, was great, as was the rooftop Bar Fontaine.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Adam Salters, Revenue Management at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded Apr 20, 2022
Thank you for taking the time to share your experience at our hotel. We look forward to having you stay with us again in the future!
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Kim W wrote a review Feb 2022
Greenville, Mississippi1 contribution
I only live about 35 minues from Cleveland but I knew I would be attenting a roof top birthday party and did no want to drive afterwards for obvious reasons. The next day I received a $250 charge. I called the hotel and the associate initially told me it was a deposit hold and would credit back to my account. When the charge did not come off I called again and the associate told me to contact booking.com because it could be on their end. It wasn't, after leaving a review of my stay I received an e-mail from Rick Springer informing me that he charge was for red wine stains on the bedding. I informed Rick that there was a mistake that I had only had wine upstairs on the roof and that bottle was white wine and that I had pictures/video and receipts of my purchase. After I informed him that I had proof of this he has not responded. I feel that I have been targeted for an erroneous charge to deter me from future stays.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip: Take pictures before check out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rick Springer, General Manager at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded Feb 23, 2022
kimberlywn18 Thank you for your feedback! We do appreciate feedback from all of our guests. Unfortunately, due to room damages we will not be able to make any adjustments to your billing. A manager from the hotel will be attempting to reach you once again to review these charges.
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globetrottergirl196 wrote a review Feb 2022
Fort Lauderdale, Florida9 contributions
Beautiful hotel reflecting both the local Southern heritage and charming boutique designs. The room and bathroom are spacious with a modern boutique design, but also cozy. More a full-service hotel having two onsite restaurants in the lobby and 5th floor lounge. Downstairs lobby restaurant menu changes weekly with chef created meals, whereas 5th floor restaurant offers a bar food menu, live music on occasion, and outside sitting with city views. In my three stays there since August 2021, only one room on the 5th floor had a refrigerator. But unsure if came with the room or left from previous occupant's request for it. I ate and enjoyed my meals from both restaurants during all three stays. Rooms cleaning was by covid standards, but bathroom was stocked with sufficient towels for couple days and for my extended stays easily replaced from housekeeping in the hallway. Nice gym with cardio and small weights equipment. Water and towels available during my use for all three stays.
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Date of stay: February 2022
Rooms
Cleanliness
Service
Room Tip: Be aware that 5th floor rooms have moderate noise levels if live music at 5th floor lounge...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rick Springer, General Manager at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded Feb 23, 2022
globetrottergirl196 Thank you for your review regarding your most recent stay with us! I am so glad to hear that you had such a good time here and that you decided to come back to us based on your experience during your last stay with us! It is always helpful to hear about the experiences in the restaurants and hotel shared by our guests. And, regarding your statement about the refrigerators, we offer refrigerators upon request. We really appreciate your feedback on your stay and we look forward to you coming back again when you are in town.
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kimandandee wrote a review Dec 2021
54 contributions41 helpful votes
+1
This inn is fabulous! From room price (wow!l to the rooftop bar for supper and cocktails, this place has it all. The design from the lobby (fireplace, loads of seating) to the rooms (chandelier, loads of room, plenty of outlets, fab walk-in shower) is beautiful and upscale. We have to visit Cleveland again just ot stay here. P.S. around the year-end/Christmas holidays the city has a beautiful light display right in front of the inn.
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neil Horton, Guest Services / Front Office at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded Dec 30, 2021
Thank you so much for sharing your experience with us and we are all so elated you experienced a fantastic stay here at at our hotel. We loved having you here and look forward to your return and providing you with another superior stay. If you ever need anything at all, our friendly staff is always available to assist you so just let us know. Have a wonderful holiday season.
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Agent Cheese wrote a review Dec 2021
Baltimore, Maryland9 contributions
I had a blast! This hotel was amazing! My expectations for hotels are now at an all time high. This place was extremely clean and the staff was outstanding. HIGHLY RECOMMENDED! The other hotels in the area don’t even compare!
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Date of stay: April 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neil Horton, Guest Services / Front Office at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded Dec 15, 2021
It was so wonderful to have welcomed you to Cotton House of Cleveland and we are delighted you had an amazing experience with us. We love taking care of our guests and if there is anything we can ever do in order to enhance your stay even more when we have the privilege to welcome you back again, please let us know and it will be our pleasure to oblige. Thank you so much for your patronage and for sharing your experience with us. We look forward to seeing you again soon.
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ArKrWa wrote a review Nov 2021
123 contributions58 helpful votes
My husband and I were looking for an upscale date night. We had read about this hotel in Southern Living and decided to give it a try. It’s adorable! Great decor. Rooftop bar. Restaurant on site. Big negative—the doors have zero insulation. When the family in the room next door came in, we could hear their entire conversation. As people went up and down the hall, they were loud and we could hear them throughout the night. I am aware that you can’t control people talking. That wasn’t the issue—there’s just no insulation. Lobby was out of coffee when we checked out on Sat morning. Thank goodness for coffee place across the street.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neil Horton, Guest Services / Front Office at Cotton House, Cleveland, a Tribute Portfolio Hotel
Responded Nov 15, 2021
Thank you so much for staying with us and it was a privilege and a pleasure to have had you here. We are delighted you you loved the accommodations, rooftop bar and the restaurant we have available for all of our guests. We sincerely apologize you experienced a noise issue while staying with us and our front desk team is always available to assist our guests with any request or issue that may arise. Our goal each and every day is to ensure we provide you with a superior stay and if there is anything at all we can do to enhance your stay with us the next time your travels bring you back to the area, please let us know and it will be our pleasure to oblige. You are much appreciated here at Cotton House of Cleveland and we all look forward to welcoming you back again soon.
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PRICE RANGE
$142 - $179 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMississippiCleveland
NUMBER OF ROOMS
95
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Frequently Asked Questions about Cotton House, Cleveland, a Tribute Portfolio Hotel
Which popular attractions are close to Cotton House, Cleveland, a Tribute Portfolio Hotel?
Nearby attractions include Martin & Sue King Railroad Museum (0.1 miles), Heidi's (0.06 miles), and Moonstruck Flea Market (0.2 miles).
What are some of the property amenities at Cotton House, Cleveland, a Tribute Portfolio Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Cotton House, Cleveland, a Tribute Portfolio Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Cotton House, Cleveland, a Tribute Portfolio Hotel?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Cotton House, Cleveland, a Tribute Portfolio Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Cotton House, Cleveland, a Tribute Portfolio Hotel?
Conveniently located restaurants include Hey Joe's Records and Cafe, Delta Dairy, and Backdraft.
Are there opportunities to exercise at Cotton House, Cleveland, a Tribute Portfolio Hotel?
Yes, guests have access to a fitness center during their stay.
Is Cotton House, Cleveland, a Tribute Portfolio Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Cleveland.
Are pets allowed at Cotton House, Cleveland, a Tribute Portfolio Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Cotton House, Cleveland, a Tribute Portfolio Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Cotton House, Cleveland, a Tribute Portfolio Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.