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BEST WESTERN PLUS Cypress Creek

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#14 of 46 Hotels in Biloxi
Certificate of Excellence
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BEST WESTERN PLUS Cypress Creek
BEST WESTERN PLUS Cypress Creek
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348 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Hernando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

Super clean hotel, very clean room, I stayed in 211 and the room was immaculate. The staff was friendly especially Vib, who is in housekeeping, and Sabrina at the front desk. Highly recommend this hotel and the area of ocean Sorings . Breakfast was plentiful and delicious and so clean . Great stop in Biloxi, will come back soon to... More 

Helpful?
Thank olbird56
Houston, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Not an eye appealing place to stay - dirty towels in our bathroom left hanging from the hook on back of the door, door to room would not close properly, no pillows, sheets or blankets for the sofa bed - would not spend the money to stay here again. Continental breakfast was the only redeeming feature.

Review collected in partnership with Best Western

Helpful?
Thank Kimberly M
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Purvis, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall a very convenient location to the Biloxi area. Friendly and helpful staff. Clean rooms that show a little wear - but then again, you are on a tourist beach. Easy on and off Interstate access. Be sure to check out Ocean Springs, The Shed, and Hops and Growlers.

Review collected in partnership with Best Western

Helpful?
Thank Robert Joseph S
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

If the drapes and curtains are replaced and the mildew smell removed this hotel would be an ideal place to stay. The breakfast was excellent and the counters and tables were spotless. The staff is excellent and anxious to please. It would be worth checking out after the necessary improvements are completed. I hope they work around the beautiful mosaic... More 

Review collected in partnership with Best Western

Helpful?
Thank 461margueritep
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. I assure you that the items you have mentioned in review have now been taken care of. However we appreciate your comments and we apologize for any inconvenience. Your business is very important to us and we value your feedback. By telling us what you liked about... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago via mobile

I will not ever stay there again when we were there someone was murdered about 2 hours before we got back to the room they used the back door so no one would know and never seen a cop when we went to see family later they told us about it and they told us we could have checked out... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband, best friend and myself checked in July 23, 2016 and stayed until the morning of July 29, 2016, we were originally had planned to leave on the morning of the 28th but enjoyed our stay so much we extended it for an extra day. The staff is amazing, very friendly and helpful! I read some of the reviews... More 

Helpful?
Thank Kathy B
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Pros: Comfy bed, clean sheets and pillows, AC that worked. The hotel was quiet. The bathroom fan worked. The gym was well equipped. We didn't use the pool, but it looked like a nice little outside pool. The room had a micro and fridge. These are all things I value highly. Cons: the breakfast was so bad that I pitched... More 

Helpful?
Thank Lesley P
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing the review regarding your recent stay at our property. We take your feed back very seriously assure you that we will do our best to rectify the problems you have mentioned. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will... More 

Columbus, United States
1 review
2 of 5 stars Reviewed July 22, 2016

Upon arrival, staff was very courteous and very helpful. I really appreciated the agent. He went the extra mile to make sure everything was correct and ready. The room was a different story. Old, bathtub was dirty and dingy. A roach crawled over my toes. The bed was comfy but pillows were not. I sprayed the sheets down with disinfectant... More 

Review collected in partnership with Best Western

Helpful?
Thank Anthony H
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

I came to Biloxi for a quick trip to visit family at Keesler Airforce Base. Rooms were very clean, staff was super helpful and friendly. Beds were very comfy. I would definitely stay here agian. Location is convenient off Highway with plenty of places to eat. Only about 15 minutes to the beach and Casinos if that's what your there... More 

Helpful?
Thank cyndigld
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to our staff and they grateful for the nice comments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a... More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

This motel was clean and well kept. The staff was specially helpful. We arrived late at night before having dinner. The woman at the desk made a good recommendation for somewhere to eat and gave us excellent directions for getting there. The breakfast staff was also very helpful and helped us have a pleasant breakfast. We remembered that we had... More 

Review collected in partnership with Best Western

Helpful?
Thank Sara B
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property and we are grateful for the nice comments & the rating you gave us. Sabrina was the front Desk Clerk and we are proud to have her on our staff. We have conveyed your gratitude to Sabrina and Breakfast attendant. Your business is very important to us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. ... more   less 

Additional Information about BEST WESTERN PLUS Cypress Creek

Address: 7921 Lamar Pool, Biloxi, MS 39532-8724
Location: United States > Mississippi > Biloxi
Price Range: $73 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Cypress Creek 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Plus Cypress Creek Hotel Biloxi
Best Western Biloxi
Biloxi Best Western
Hotel Style:
#4 Best Value Hotel in Biloxi
#5 Romantic Hotel in Biloxi
#6 Business Hotel in Biloxi
#11 Family Hotel in Biloxi
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