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Palace Casino Resort

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158 Howard Ave, Biloxi, MS 39530-4744
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Free cancellation until 12/14/20
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Traveler (311)
Room & Suite (125)
Dining (29)

About

#5 of 48 hotels in Biloxi
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Palace Casino Resort is the only smoke free casino on the Mississippi Gulf Coast and the premiere destination for luxurious accommodations, superior guest service and endless excitement. Nestled along the beautiful Gulf of Mexico and Biloxi’s Back Bay, the resort offers newly renovated hotel rooms and suites with stunning views, award winning restaurants, non-stop gaming, championship golf at The Preserve Golf Club and amazing amenities to complement your stay.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Business Center with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Full body massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Marina View
1,187Reviews52Q+A100Room tips
Traveler rating
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Popular mentions
Debra Zaher wrote a review Oct 24
McDonough, Georgia4 contributions
There was 4 of us & we had 3 rooms. Always friendly & helpful. This is our 3rd time visiting & we always stay at the Palace. This is a smoke free place & that is really good for us. Can’t wait to go back again.
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Date of stay: October 2020Trip type: Traveled with friends
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Response from Nick Harris, Marketing at Palace Casino Resort
Responded 3 days ago
Dzaher, thank you so much for the kind words and 5-star rating! We hope you choose to visit us again soon, so that we can provide another great experience. Thanks for the review and we look forward to your return!
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Kristin Y wrote a review Oct 17
Warsaw, Missouri85 contributions12 helpful votes
Stayed here during cruise the coast this year. The room was clean, the bed was comfortable and we really liked that this casino was totally spoke free. This casino was just 2 blocks off the coast highway but one of the only ones in Biloxi totally non smoking
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Nick Harris, Marketing at Palace Casino Resort
Responded 1 week ago
Kristin, thank you so much for the kind words and 5-star rating! We take great pride in our resort and always welcome guest feedback. We hope you choose us next year for cruisin the coast!!
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Susan Williams wrote a review Oct 6
1 contribution
Several of our friends and family were to the Palace Hotel Casino in Biloxi recently. The experience was the worst of any hotel we have ever experienced! The front desk staff were unprofessional, Arrogant and flat out Ugly to us. There was no Shampoo, and no drinking cups, and no hot water in our rooms. Very few floors were even open. The Pool was not open, as promised. the spa was unavailable. And most of the table games were either closed down or the dealers were elsewhere. And, they overcharged our family's credit card!! And the management acted like they could care less. I suggest: DONT be a Fool, and don't waste you time at The Palace in Biloxi. We went to another Hotel Casino where the Hotel staff and Casino staff acted like they were glad to see us there. And the front desk Hotel staff were professional and friendly.
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Date of stay: September 2020
Value
Cleanliness
Service
Room Tip: Dont let the Palace Hotel staff and front desk people lie to you, and over charge your cards
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Response from Nick Harris, Marketing at Palace Casino Resort
Responded 3 weeks ago
Ms. Williams, thank you for taking the time to share a review. Your comments are confusing to us and we don’t show a guest named Susan Williams in the past six months. We are the only smoke free casino in Biloxi, just for reference or clarification on the property. We do provide shampoo, drinking cups in the rooms. Our pool is always open but it is not staffed every day at this time (off season now). All of our hotel floors are open and have been open since our reopening in May 2020. We do charge a $100 security deposit per room that is refundable if there are no incidentals or damage. If you are certain you stayed here, then we apologize for your inconveniences and urge you to call a hotel manager about any incorrect charges. Is it possible you stayed at another casino hotel? Some visitors get us confused with IP Biloxi due to the similar name. If so, please move this review to the appropriate hotel. Thanks again.
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Private wrote a review Sep 2020
1 contribution
Recently went to Palace casino primarily because its non smoking. Went with a relative and a few friends. They go weekly, i only go monthly or so. We were leaving, i was waiting near a gaming table for relative to cash out. Pit boss, D, apparently thought i wanted to play when he got up and very rudely said this spot is reserved, saying loudly to everyone there this guys wanting to play and im holding this spot. The dealer, M, even told her that wasn’t the case, I was waiting for relative and we were leaving. I never play table games, only video poker. The relative had asked the same Pit boss earlier if a spot could be reserved, she said no, holding spots isn’t allowed. He goes weekly with several friends, so she knew him well. He then asked her, i thought spots couldn’t be reserved? She went ballistic saying the dealers cant but i can do what i want. WOW, what an unpleasant, unwarranted, experience. NEVER AGAIN.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Nick Harris, Marketing at Palace Casino Resort
Responded 3 weeks ago
Nonegive, we appreciate your response and regret that your experience was not up to our standards. We have escalated your concerns to the Table Games management staff. We appreciate your time and look forward to earning your business again!
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LaceyT611 wrote a review Sep 2020
Benbrook, Texas3 contributions
As usual, rooms were clean and comfortable. It was a great disappointment to find the Stacked Restaurant closed due to Covid. There was no option to have a good breakfast in the resort. They said it was closed because of the occupancy restrictions but they need to find a fix for this. It is a deal breaker for us.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Nick Harris, Marketing at Palace Casino Resort
Responded 3 weeks ago
Lacey, thank you so much for the kind words and 4-star rating! We wish we could provide an update on STACKED, but one does not exist at this time. We appreciate your response and look forward to your return trip. Thanks!
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PRICE RANGE
$88 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace hotel biloxi, palace biloxi, palace casino resort
LOCATION
United StatesMississippiBiloxi
NUMBER OF ROOMS
236
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Frequently Asked Questions about Palace Casino Resort
Which popular attractions are close to Palace Casino Resort?
Nearby attractions include Maritime and Seafood Industry Museum (0.2 miles), New Palace Casino Point Cadet (0.05 miles), and Lost Key Bar (0.4 miles).
What are some of the property amenities at Palace Casino Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Palace Casino Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Palace Casino Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Palace Casino Resort?
Yes, free parking is available to guests.
What are some restaurants close to Palace Casino Resort?
Conveniently located restaurants include Stacked, Palace Buffet, and LandShark Bar & Grill.
Are there opportunities to exercise at Palace Casino Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Palace Casino Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Palace Casino Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Palace Casino Resort?
Many travelers enjoy visiting The Historic Redding House (1.7 miles), Hurricane Camille Memorial (1.3 miles), and Point Cadet Plaza (0.2 miles).
Does Palace Casino Resort have any great views?
Yes, guests often enjoy the harbor view available here.