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Extended Stay America - Minneapolis - Woodbury

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Traveler (11)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent20%
  • Very good28%
  • Average12%
  • Poor16%
  • Terrible24%
Travelers talk about
“twin cities”(5 reviews)
“including tax”(2 reviews)
“amenities”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair access
2 Star Hotel
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Offers from Extended Stay America - Minneapolis - Woodbury
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Offers from Extended Stay America - Minneapolis - Woodbury
Special Offer: Save up to 10% TODAY!
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
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1 - 5 of 64 reviews
Reviewed 1 week ago via mobile

The staff was friendly, and the rooms themselves were clean. I understand it snows a lot up here though but I saw this as soon as the ice melted. Seriously? Nearby the do not smoke 200 ft away from door sign? It looks like a...More

Thank greenhardcandy
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 1 week ago

Thank you for being our guest and for the feedback. It was a pleasure knowing you liked the service we offer and had an overall nice stay. That being said, we are sorry we missed meeting some of your expectations and regret the inconvenience caused....More

Reviewed 1 week ago

Booked on "their" website and I was charged at the time of booking for a non-smoking room, for one person, for one night, NON Refundable on April 12th. DO NOT leave ANYTHING in your car, as there is a tent and camper homeless "city" behind...More

Thank SiouxFallsMike
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 1 week ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 3 weeks ago

I stayed her for 4 nights, and will never stay again. Staff is not available and unprofessional. Room smelled like smoke, and I could smell smoke in my room from other rooms. Common areas are dirty and have strange smell. The hotel is very noisy...More

Thank T O
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 3 weeks ago

It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept...More

Reviewed 4 weeks ago

On the plus side, the room was clean. The only reason to stay there is if you plan to prepare your meals in the room kitchen. There is a card in the room saying that on request, they'll bring you cooking utensils and a coffee...More

Thank Northofchicago
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 3 weeks ago

Thank you for your review. Please accept our apologies for the poor service you experienced when you contacted our front desk. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and...More

Reviewed 4 weeks ago via mobile

We travel for sports and have stayed at various hotels. This is my very first review I’ve ever written and I’ve stayed at some interesting hotels. Overwhelmed how dirty the room is. Every surface has some sort of dirt, debri, or fingerprints on it. Bathroom...More

Thank Alicia G
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 4 weeks ago

Alicia, we sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay.  The cleanliness and room condition you describe is unacceptable and not at all representative of our quality standards. We are meeting with the housekeeping staff to discuss this situation...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
$90 - $111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$90 - $111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (11)
Room & Suite (15)
Dining (1)
Questions & Answers
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Room Tips
"Leave NOTHING in your car."
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"Stay Away - don't choose any room"
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"Stay elsewhere"
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"You could hear kids running around on the upper floors hallways and over your bed!"
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