We had a room reserved and upon check in at the front desk associate Patty could not locate it. The original price was $79 but now we were paying $99. We had a wedding to attend that afternoon so went ahead and checked in. The hallways had junk and boxes throughout along with air conditioners stacked in boxes throughout the property. After attending the reception, we went back to hotel and upon pulling the sheets back there were little black bugs all over. The sheets had multiple stains and dirt marks. It was late at night with nowhere else to sleep so we called the front desk and got new sheets. We placed the sheets on top of the bed and within 30 minutes you could visibly see bugs crawling on those sheets as well. My husband and myself ended up sleeping in our vehicle that night and upon speaking to the owner, Arom things just got worse. We requested to have a refund given and Arom will not comply. He has not returned any calls or messages and has taken no responsibility or accountability as a business owner. Think twice about staying at this disgusting property, It is not worth bringing bed bugs home to your family.…
checked in first room TV didn't work, microwave gross inside, floors dirty,lamp didn't work looked at two more rooms, one, again microwave not clean inside TV didn't work, next room so HOT heat on high would not shut off they finally shut it off at breaker.wood floors was dirty hadn't been washed in what looked like a while, curtains couldn't cover the entire window let in all the lights from outside which was a lot, the halls and stairs needed attention. Stayed two days as there are no other pet friendly hotels close never saw anyone from housekeeping had to take our trash out and no one is ever at the front desk you always have to call them.
Been staying at the Waconia Inn now for the last 3 years for my summer vacation. Staff is wonderful.....were more than happy to accomodate my requests. My room was comfortable and I slept like a baby since I found it to be very quiet. The continental breakfast was always stocked and hit the spot every morning. Made my trip complete and look forward to next summer. Susan....Canada
Stayed two nights at the Waconia Inn, looks like the properly was flooded and the DIY restoration is inconsistent at best. Really noisy window rattler AC that barely cooled the room, plastic mattress protector made me sweat all night. No ice machine and no refrigerator. On the positive side, good shower, decent coffee in the lobby, and an actual gallon jug of 2% milk in the refrigerator in the lobby. Can't really recommend, but there aren't many choices in this neighborhood
Sadly this hotel, although they have friendly staff is run down, dirty and sad . The beds are horribly uncomfortable, its was our only available option the night we stayed but I would never stay again. The outside and parking lot were quite run down as well. Complete overhall is needed. We had to ask that our room be cleaned again as soon as we checked up. Sink area was dirty as was tub.