Castello di Velona Resort, Thermal Spa & Winery
Localita la Velona SNC, 53024 Castelnuovo dell'Abate, Montalcino Italy
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$847
Free cancellation until 08/21/22
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$847
$700
Free cancellation until 08/21/22
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Traveler (1614)
Room & Suite (221)
Dining (182)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
4.8
Cleanliness
4.6
Service
4.2
Value
4.1
Castle Thermal SPA Resort located in the heart of Val d'Orcia World Heritage Site. Winery of Brunello di Montalcino produced by the Owners in the Property with owned Vineyards around the Castle. In the Property is located the hottest Thermal spring in all Tuscany (85°C) whose mineral waters are led both in the 5 pools (indoor and outdoor) and in the SPA Rooms. 1500 Sqm SPA with water and steam Paradise of both Sauna, Steam Bath, Thermal pool and 6 emotional showers, with 10 single and couple treatments rooms (all cabinets have a view to Val d'Orcia, 4 of which are connected to the SPA Rooms). The hotel rooms are divided into Castle Rooms (all in the heart of the 1000 years old Castle) and SPA Rooms built on the West Walls of the Castle (with travertine marble all over the bathroom and room and Thermal water directly in your bathtub). Some of the SPA rooms have a private cabinet for treatments and massage with a separate entrance for the therapist who does not interfere with the privacy of the room itself. All rooms face the wonderful val d'Orcia 360’ . All SPA rooms face the sunset and have a private garden. Gourmet Restaurant with a Terrace for summer dinner facing the Sunset side of the val d'Orcia for romantic dinner. Traditional Restaurant with Original Fireplace and Lobby Lounge in the Chiostro where all day dining is possible.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Highchairs available
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Swimup bar
Poolside bar
Bicycle tours
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Massage chair
Pedicure
Solarium
Steam room
Waxing services
Rooftop terrace
24-hour security
Concierge
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Tile / marble floor
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish, Italian
Location
Full view
Contact
Localita la Velona SNC, 53024 Castelnuovo dell'Abate, Montalcino Italy
Name/address in local language
Getting there
Rental CarsSee all Castelnuovo dell'Abate rental cars
1127Reviews34Q+A100Room tips
Reviews
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Most Recent
This hotel has everything you need: 3 pools, hot water, spa, and last but not least, a great restaurant: Il Brunello! We had dinner there and it left us speechless, an amazing experience! I suggest this hotel (but I should call it Castle) to everyone.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Strongly recommend not to come to Castello di Velona or be very very carefull at paying the bill at checkout. The most poor price to value ratio and the worst guest service I have ever experienced. The woman in lobby is totally unflexible, very strict and unpolite as a result. The lobby staff have to call with any problem to manager, who is unflexible at all and do not want to solve the problem just inform about what you have to do!!!! Moreover, at final bill they charge more then agreed for extra services like taxi and they do not keep the agreement. You fill that thay just traying to earn more and more money on your stay and you have to be very carefull not to overpay. Another problem was with lots of ants on terrace (balcony) who was also entering the room and hotel staff did nothing about it, although we were asking mamy times for help. The rooms are old, aircondition very loud and there was an information that filters have to be chaged, so it is dangerous for your health. Moreover, they do not keep the key car in save place and there is total mess, so the lobby staff give you keys to another car and have huge problems with finding proper keys. It was our first and last time here, despite view is amazing and food tasty like in many places in Tuscany.…
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Be carefull with payments and have every agreement writen because at checkout you realize you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Breathtaking view, fantastic hotel and food !! We were welcomed by the General manager who explained the whole history of the place. You have to try the wine of the house, excellent. I don’t think there are much hotels like this around. Hope i can come back soon.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I stayed here recently as part of our honeymoon road trip around northern Italy. Whilst the hotel itself, room and views were really beautiful/well kept and the staff were very friendly, we felt that the cost of food and drink at the hotel put a real dampener on the experience. We are both professionals with well paid jobs in the UK, have stayed in many 5* hotels previously. The prices were just astronomical here. €8 euros for a bottle of water, €18 for an aperol spritz, €19 euros for a glass of rose and €176 euros for a one x “catch of the day” sea bass. PLUS the 20% service charge on all of the above. These are much higher costs than what you would find in any other 5* hotels in any major cities worldwide. There is just no need to charge these crazy prices when you’re already spending a good amount of money to stay at this resort. I can see that a number of other reviews for this resort say the same thing, that the cost of food and drink is just too high. There must therefore be some truth to this if a number of people from all over the world are saying the same. Perhaps if you reduced your prices significantly your reviews and trip advisor rating would be much higher. The prices need to be much more reasonable. We stayed in a number of other much cheaper places in Tuscany which offered a much better service and were still absolutely beautiful.. The good thing about the hotel was that the pool use and spa use was included, which we weren’t sure about at the time of booking.…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Pulling up to Castello di Velona was like pulling up to a fairytale castle. My husband and I were on our honeymoon and we couldn't have asked for anything better. The view is phenomenal, the pool is excellent, the rooms are cozy and the staff is so friendly. We loved dinner and breakfast here, as well. The only issue was regarding our Virtuoso perks but we believe that was on part of our travel agent. Make sure your agent books your stay accordingly if using one!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful views throughout the hotel over the Val d’Orcia. Our room was comfortable and had outdoor space with furniture overlooking the valley. The bathtub had a choice of normal hot and cold water and water from the thermal spring, which is used in the indoor/outdoor pools. The pools are large and relaxing. The terrace by the pool is great for views, drinks and lunch. The staff was very helpful in making winery recommendations.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Correct food but poor and slow service. Extremely expensive (26€ for a basic tiramisu for example) with regard to the overall experience quality. Uncomfortable oversized seats. The resort itself is beautiful and offers an unique panoramic view on this beautiful area, but the restaurant definitely falls short in matching its stunning environment.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My daughter and I were very excited to stay here last week for one night and experience all of the amenities this property has to offer. Unfortunately she fell ill. I contacted the property 36 hours prior to arrival explaining we were in Milan and didn’t want to travel south and chance making others ill. I’ve requested a credit for our one night to be used within 30 days; as my card was charged the full amount. Hopefully the property values it’s guests enough to allow us to use a credit to visit, as I have yet to get a response.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Direttore Generale, Direttore generale at Castello di Velona Resort, Thermal Spa & Winery
Responded May 22, 2022
Dear Miss Dreamer, we are sorry you are reporting this review on line, since we have already answered to you in many ways (email, phone and whatsapp) by telling you that should you have an official medical report indicating your being COVID positive (which can be obtained in a simple Pharmacy at the standard price of 15 € all over Italy), we would have extended to you and your beloved daughter a credit to be used for a future stay at Castello di Velona Resort. Your hope is then totally satisfied and we are very sorry to read that our flexibility has not been appreciated. We look forward to welcoming you at Castello di Velona in a future occasion. The Management
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From the beginning to end we had a great experience. Our room had an amazing view and a patio to enjoy while sharing a great bottle of wine. A picture post card view in any direction made for an amazing experience. The staff were wonderful and attentive without being intrusive. Our dinner in the restaurant was fantastic!
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: The rooms with the patios offer picture postcard views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
THE EXPERIENCE WAS NOT WORTH THE COST AND NOT AS ADVERTISED, This hotel has a stunning view and the pool and restaurant staff were cordial but that is all I can say. I feel like we were tricked on the amenities and after spending 3 weeks in Italy, I can say there are much better places to visit than Costello di Verona. The restaurant and drinks were overpriced and honestly disappointing. Customer Service was okay but when we raised concerns the staff ignored us. For the costs, I expected a stellar experience but it felt like we were at a 1 star hotel. We spent the day here and the view was amazing but it was definitely not a spa. Most of the items were not working so we basically got to sit in a warm pool with a couple of jets that went off and on. There were things floating in the pool and the pool downstairs was cold and filthy with no working jets. The locker room was tiny and had one hair dryer, 2 working showers and small, half full bottles of shampoo and soap. We had a group and had to argue to remove someone else’s drinks that were erroneously added to our bill. The water and drinks were overpriced. We spent thousands of dollars here for the day and dinner and the experience was worth about $300. When we brought up issues we were dismissed with no apologies or concessions. It makes me think they are having financial difficulties. Do not go here for anything except the view and even then make sure you check the cost and facilities in advance.…
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$754 - $1,214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castello di velona montalcino, castello di velona hotel montalcino
LOCATION
ItalyTuscanyProvince of SienaMontalcinoCastelnuovo dell'Abate
NUMBER OF ROOMS
45
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Claim Your Listing Frequently Asked Questions about Castello di Velona Resort, Thermal Spa & Winery
Which popular attractions are close to Castello di Velona Resort, Thermal Spa & Winery?
Nearby attractions include Abbazia di Sant'Antimo (1.2 miles), Il giardino di Daniel Spoerri (4.7 miles), and Poggio Antico Vineyards (3.6 miles).
What are some of the property amenities at Castello di Velona Resort, Thermal Spa & Winery?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Castello di Velona Resort, Thermal Spa & Winery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Castello di Velona Resort, Thermal Spa & Winery?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Castello di Velona Resort, Thermal Spa & Winery?
Yes, free parking is available to guests.
What are some restaurants close to Castello di Velona Resort, Thermal Spa & Winery?
Conveniently located restaurants include Locanda Demetra & Montalcino Cooking School, Trattoria in Campagna, and Osteria Perilla'.
Are there opportunities to exercise at Castello di Velona Resort, Thermal Spa & Winery?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Castello di Velona Resort, Thermal Spa & Winery located near the city center?
Yes, it is 0.9 miles away from the center of Castelnuovo dell'Abate.
Are any cleaning services offered at Castello di Velona Resort, Thermal Spa & Winery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Castello di Velona Resort, Thermal Spa & Winery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Castello di Velona Resort, Thermal Spa & Winery offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.