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GrandStay Hotel & Suites Stillwater

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GrandStay Hotel & Suites Stillwater
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211 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Brook Park, Minnesota
1 review
3 of 5 stars Reviewed yesterday NEW

When I made reservations I explained that there would be 4 adults and one had a walker. We were to be given a two queen bed room. We checked in about 4:30pm and were informed they didn't have any more queen rooms but would "Upgrade" us to a one bedroom king with pull out couch. We took it because we... More 

Review collected in partnership with this hotel

Helpful?
Thank Kathleen M
Nevada, Iowa
1 review
3 of 5 stars Reviewed 5 days ago NEW

I was disappointed overall. The check-in process was slow. The door to our room had gaps between it and the frame. The breakfast was very disappointing. Other than making waffles, they had pancakes. I'm sorry, but why two starches? The ham looked like Spam as well as greasy. The bananas and fruit looked old.

Review collected in partnership with this hotel

Helpful?
Thank Y3584XXscottp
StillwaterGrandStay, General Manager at GrandStay Hotel & Suites Stillwater, responded to this review

Thank you for your business and thank you for writing a review for us. I do apologize that you were not satisfied with the complimentary breakfast. We are always open to feedback and improvement. Our breakfast features hot items such as; waffles, bacon, sausage, breakfast burritos, pancakes, ham, oatmeal and scrambled eggs with cold items such as; cereals, muffins, croissants,... More 

Winnipeg Beach
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very nice hotel but a few issues with our room. A noisy fan made it difficult to sleep. The toilet was loose and wobbled when it was used. The problem was corrected very quickly when we complained however it should not have reached that stage if things were properly maintained. Otherwise, a very quiet and reasonably comfortable hotel.

Review collected in partnership with this hotel

Helpful?
Thank Patricia G
StillwaterGrandStay, General Manager at GrandStay Hotel & Suites Stillwater, responded to this review

Thank you for the review of your recent stay, Patricia. We were so happy to have you stay with us! I apologize about the loose toilet seat, I remember speaking with you about that and I sent our maintenance department to your room right away. We are still in our busy season and things like that do happen. Glad it... More 

Michigan
Level Contributor
183 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here overnight as I had a business meeting the next morning and it was too early a meeting to drive from Minneapolis. I picked the best one the area had to offer. Room was fine except you can hear the foot steps of the room above you. Breakfast is included but it was poor. Opens at 6:00am and I... More 

Helpful?
Thank VanHalenII
StillwaterGrandStay, General Manager at GrandStay Hotel & Suites Stillwater, responded to this review

Thank you for the review of your recent stay. I apologize about the coffee needing to be refilled at 6:15am. We do offer coffee 24 hours a day and the Front Desk Agent was conducting a property walk at that time it ran out, but did switch it right when they returned. Our complimentary breakfast features hot items such as;... More 

Bonita Springs, Florida, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We loved it. We'll be back again when in the area. The staff was one of the best I have ever experienced in my 50 plus years of traveling. Location was great for getting downtown. Staff gave great ideas on where to dine.

Review collected in partnership with this hotel

Helpful?
Thank Bob K
StillwaterGrandStay, General Manager at GrandStay Hotel & Suites Stillwater, responded to this review

Thank you SO much for taking the time to write this great review for us! It's easy to give great ideas on where to dine, when there are so many excellent options in Stillwater. We are so happy to hear you had an enjoyable stay with us. We look forward to seeing you again in the future. With Hospitality, Shannon... More 

Brookfield, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

Had had a first floor room and could hear every very loud, creaky step taken by the people in the room above us. If you have to stay here, get a room on top floor to minimize the chance of this happening to you.

Helpful?
Thank s_dingel33
Winnetoon, Nebraska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed with this hotel recently as I was in Stillwater for a wedding. I have never felt more comfortable in a hotel, or welcomed as I did during my stay here. Your desk clerk, Deedra (the lady with the southern accent, I think I'm correctly remembering her name) went above and beyond to make our stay pleasant. The rooms... More 

Helpful?
2 Thank enchanteddesigns
StillwaterGrandStay, General Manager at GrandStay Hotel & Suites Stillwater, responded to this review

Wow! Such kind words! Thank you so much for this review! We couldn't be happier to hear that you had such a comfortable stay with us and that we were able to exceed your expectations. Deidre is a very welcoming, friendly Desk Agent and will be so excited to see this excellent review of her services. Thank you again for... More 

Coon Rapids
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice, clean hotel, close to everything. Room was clean with comfortable beds and plenty of pillows. Bathroom stocked with Bath and Body Works lotions and soaps. Friendly staff, very accommodating. Close to everything.

Review collected in partnership with this hotel

Helpful?
1 Thank Julie D
StillwaterGrandStay, General Manager at GrandStay Hotel & Suites Stillwater, responded to this review

Thank you so much for this review, Julie! We are flattered that you took the time to give this great feedback and really appreciate the kind words :) So happy to hear you had a great stay with us. We hope to meet your lodging needs again someday. Thank you again!! With Hospitality, Shannon Oldsberg General Manager GrandStay Hotel and... More 

Saint Michael, Minnesota
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We wanted to attend an event at nearby Lift Bridge Brewery without the worry of driving. Thanks to some luck and a last minute cancellation, we got the last room. The person on the phone who took my info as well as everyone we met at the front desk were very pleasant. The two room suite we were in was... More 

Helpful?
1 Thank controlfitter
StillwaterGrandStay, General Manager at GrandStay Hotel & Suites Stillwater, responded to this review

Thank you for taking the time to review us on TripAdvisor! Lift Bridge Brewery is so close to the hotel and such a fun spot to visit...very happy to hear you enjoyed your trip:) We wish you could have stayed longer as well. Maybe next time! Thank you again for the kind words and compliments, they really mean a lot... More 

Santa Barbara, California
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The girls at the front desk are SO SO beyond rude, sitting outside smoking and glaring at the paying customers, just ridiculously rude and the location is terrible, I would never stay here again. It's nowhere near the downtown area here either. Not a bad looking room but the girls at the front were so rude.

Helpful?
1 Thank ElleWalters
StillwaterGrandStay, General Manager at GrandStay Hotel & Suites Stillwater, responded to this review

Thank you for your review. I so sorry for the disappointment in your recent stay. I did look into this situation and the ladies sitting outside smoking were guests of the hotel, like yourself. I sincerely apologize about the confusion. I also understand, that you violated the no smoking inside of the hotel policy. This is a matter that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
GrandStay® Hotel & Suites in Stillwater, MN will welcome you home after a long day of work or travel. Whether you stay in a standard room or a spacious deluxe suite, our Minnesota corporate lodging will help you relax and feel at home. We understand you need the ability to stay up to date on projects even while you aren’t in the office. If you need to catch up on some work, each guest room provides free wireless/wired internet access and telephone line. If it’s a project that requires additional space, our business hotel in Stillwater, MN allows you to arrange to meet your colleagues in our Meeting Room and consult each other in comfort. Treating our Business Guests in Style… Complimentary Grand Start Breakfast™, Free Wireless/Wired Internet Access, Spacious room with executive-style accommodations, Free Local Phone Calls, Microwave, Mini-Refrigerator, Iron with Ironing Board, Hairdryer, Express Check-Out, Grand Returns Guest Loyalty Program. Book your business hotel room today with GrandStay Stillwater, MN hotel and enjoy our excellent amenities designed to accommodate all your Stillwater corporate lodging needs. ... more   less 

Additional Information about GrandStay Hotel & Suites Stillwater

Address: 2200 Frontage Rd W, Stillwater, MN 55082-2165
Location: United States > Minnesota > Stillwater
Price Range: $109 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites Stillwater 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Crossings By Grandstay Inn And Suites Stillwater
Crossings By Grandstay Inn & Suites Stillwater Hotel Stillwater
Country Inn Stillwater
Stillwater Country Inn
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