We were often treated rudely by manager Jeff and Sue a desk worker. We were told my sons companion cat could not be here unless I had a letter from a doctor, I went and got a letter from the doctor right away and gave it to Sue, the manager Jeff then called the doctor to make sure it was... More 

I stayed at the HIE last week for five nights - in town for business - the HIE was very close to the company I was working at. Rooms are clean, fresh, breakfast is FREE and it is good...has everything that you would expect to see at a complimentary breakfast. The room was quiet, but I was at the end... More 

We stayed the night on 8/21/16. I was impressed by how well the hotel was maintained. I am not sure how old it is, but it is very nice. I also noticed that the rooms and community areas were very clean! All of the staff were very pleasant. There was a nice selection of foods at the continental breakfast. The... More 

This Holiday Inn was very impressive to me. It was close to Canterbury downs with a free shuttle. It was also close to Mystic Lake casino & Valleyfair.They didn't have shuttle there, but would have called a cab. I didn't use the pool since I went to the horse races, but looked clean also. The room was very clean and... More 

We had a bad experience at another hotel in the area where we didn't get good sleep. The next night we stayed here and felt right at home. Rooms were clean, even smelled clean. Lobby and hallways were clean and staff was very friendly. Thank you for making sure my husband and I had a great stay. We will be... More 

This hotel was top notch, from the front desk staff, housekeeping & breakfast attendant!!! Even the GM was out talking to guests @ breakfast making sure their stay was good!!! Hot tub & pool area were small but well kept & water temps were great!!! Definitely will stay here again when in the area!!!

This IS the hotel you want!!! My daughter was married in June and her reception was in Shakopee. After reviewing posts on Trip Advisor we chose Holiday Inn Express. From the beginning, my gut told me this was the right choice. I had spoken with General Manager, Jeff, in early January regarding dates and over the next 6 months we... More 

Stayed here for two nights over Mother's Day weekend. Check in was efficient, but there was no one at the desk when we arrived and I noticed throughout our entire stay that there was never anyone at the front desk. I would suggest to this facility that they have one staff person at the desk to greet people, say hello,... More 

Our stay was very pleasant. The staff was polite and accommodating, room and other areas clean. The hotel was busy the weekend we stayed, but our room was quiet and comfortable. I would definitely stay here again.