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InterContinental Saint Paul Riverfront

Traveler (165)
Room & Suite (82)
Videos (1)

About

#5 of 17 hotels in Saint Paul
Location
Cleanliness
Service
Value
Located in the heart of downtown and atop the bluffs of the Mississippi River, the InterContinental Saint Paul Riverfront offers unrivalled access to the best of the Twin Cities. We're just steps away from live theater, renowned museums, memorable dining, specialty shopping, concerts, sporting events, outdoor festivals, and an extensive park and trail system. Saint Paul is Minnesota's capital city, and home to the Science Museum of Minnesota, MN History Center, MN Children's Museum, CHS Field, Schubert Museum, RiverCentre, and the Ordway Center for the Performing Arts. Target Field, U.S. Bank Field, Mall of America and MSP International Airport are just a quick 30-minute drive from our doors.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
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373Reviews
23Q+A
80Room tips
Traveler rating
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Popular mentions
I was disappointed by this noisy room 911. I am used to take a short nap after breakfast and lunch. I woke up by slamming door next to my room. Guests talking outside my room practically right next to you. This room had extremely poor sound proof. The shower design was another major problem in my standard. This shower had an 18" wide glass divider to stop water splashing out during shower. I thought I was so outdated on these new design. Boy, was I wrong? Half of the bathroom floor was wet and a big collection of water on the floor. I had to throw 2 big towels to absorb the water before getting out of the shower. Why does intercontinental advocate using less towels or linen changing? in the mean time, their shower room design forcing you to use more towels unnecessary. For sure I couldn't reuse any towels that was on the bathroom floor to soak up water after shower. I asked for delayed check out. Front desk immediately told me not possible because hotel was fully booked. I guessed IHG membership had no meaning at all.
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We stayed 4 days in this quasi convention modern decor hotel to explore Saint Paul. The hotel sits next to the Wabasha St bridge overlooking the Mississippi river. It is an easy walk to downtown St Paul which basically is bank buildings, not much retail, and closes up at night. But it is a nice place to walk around. The hotel has several floors for a large meeting and attached garage which is a bit pricey for Saint Paul. There is a fitness center. We didn't try the restaurant. The room was clean with television, mini fridge, safe, lots of plugs. Separate bathroom with the usual towels and toiletries. We would stay here again.
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Response from JuliaM7185, Front Office Manager at InterContinental Saint Paul Riverfront
Responded 3 days ago
Thank you for the great review, macman2! We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We cant wait to see you again soon so we can share an even more positive experience with you Sincerely Julia M. Front Office Manager
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hotel is in need of a cleaning. (ie large balls of dust in room and common areas). furnishings are outdated and in need of replacement. other than that ... all is well. staff and locals are kind and courteous.
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Response from IHGService, Guest Relations Manager at InterContinental Saint Paul Riverfront
Responded 3 weeks ago
Hi Julie M, Thank you for taking the time to leave us your feedback. Every visit, we love to earn smiles from our guest. I am so relieved that you notice our staff's warm and welcoming quality. Your stay is precious to us. I am glad that our proximity to the airport got your approval and the stunning view from our rooms caught your attention. Though we have aspects to celebrate, it is frustrating that the neatness of our property was a red light and the amenities were a letdown. It was never our intention to cause any distress and we are sorry for the discomfort. I have shared your comments to the relevant departments and I'm confident that this matter will be handled appropriately. We would like to welcome you back in future and and we will make it brilliant for you. Happy to assist, Clarisse S. Case Manager IHGService
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Beautiful hotel, located just a couple blocks from Xcel Energy Center. Beautiful views. The staff was so friendly & helpful. Valet parking service was second to none. When in St Paul, this is where we’ll stay from now on!
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Response from BriaY1, Manager at InterContinental Saint Paul Riverfront
Responded May 7, 2019
Thank you so much for your review. We are very pleased to hear that you had a wonderful stay at our property and that our hotel was able to make your plans easier by being close to the venue. We hope to see you again and that you have another great experience with us.
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We spent 4 nights here exploring the area and had a Wonderful time. Staff was informative and helpful. Our room had a beautiful view of the river and was very comfortable. The hotel is centrally located in downtown St. Paul and you can walk to many of the restaurants. Will definitely stay here next time we are in town.
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Response from JuliaM7185, Front Office Manager at InterContinental Saint Paul Riverfront
Responded May 7, 2019
Thank you for visiting our hotel. I am pleased to read that your stay was wonderful and that you were happy with our service and accommodations. We appreciate your review and would be delighted to welcome you back the next time you are in St. Paul!
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PRICE RANGE
$109 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza saint paulsaint paul crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Hotel St Paul - Riverfront
LOCATION
United StatesMinnesotaSaint Paul
NUMBER OF ROOMS
410
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