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This was a good hotel but nothing special. It was clean but could use some updating. The complimentary breakfast was good although there was limited tables. That is likely, however, because we ate breakfast at the time that a sports team staying at the hotel...More
Date of stay: September 2018
Thank Nancy L
Response from 749LW749, Guest Relations Manager at Fairfield Inn & Suites St. CloudResponded October 16, 2018
Thank you for the comments regarding your recent stay. Feedback is important to us and allows us to continuously improve our service levels. We appreciate that you felt the hotel was clean and hope to see you again if you are back in...More
Ive never really given a poor review and travel frequently. This hotel has staffing issues from the front desk to breakfast. Food didn’t look appealing with the included breakfast. When they cleaned the rooms the hallways were a complete wreck with spray bottles on the...More
Date of stay: October 2018
Response from 749LW749, Guest Relations Manager at Fairfield Inn & Suites St. CloudResponded October 15, 2018
Dear P904JVlorir, Please accept my apologies for the negative experience you had. Be assured that guest satisfaction is of the utmost importance to us and all of your comments will be discussed with our team for immediate action. I hope that you might offer us...More
Clean, comfortable hotel. Fitness center is a plus. Friendly staff! The property was quiet at night, but due to its location near a major road, there was a lot of traffic noise in the morning. Close to restaurants and easy to get to.
The hotel lobby and room were clean. However, our room was small for two queen beds. The vanity area was extremely small with poor lighting. There wasn't enough room for our personal items, e.g., make-up, shaving items.
Compared to the Fairfield Inn we stayed at...More
Date of stay: September 2018
Thank Jeanne Z
Response from 749LW749, Manager at Fairfield Inn & Suites St. CloudResponded September 17, 2018
Dear Jeanne Z, Thank you for staying with us on your recent trip to the area we apologize that you felt the room was small but appreciate that you had a clean room as it is important to us to provide that for our guests....More
This Fairfield Inn was especially nice compared to some of the other ones we’ve stayed at before (not to knock any others.) the breakfast was good, room was clean and we would definitely stay here again!
Date of stay: August 2018
1 Thank arichard1129
Response from 749LW749, General Manager at Fairfield Inn & Suites St. CloudResponded August 27, 2018
We appreciate your kind words about our hotel and I'm glad to hear you enjoyed your stay!
Thank you so much for choosing our hotel and we look forward to your next visit.
This fantastic Marriott hotel offers all of the features you need to help you enjoy your stay such such as an on-site fitness center, business center, guest laundry and 24-hour Market. Located near …MoreCrossroads Mall and minutes from St Cloud State University, all of the rooms at Fairfield Inn & Suites St Cloud come with free WiFi access, premium cable and complimentary toiletries. Guests love to relax in our spa and our indoor heated pool is fun for the whole family. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from TMIHospitality | Property representative |
Thank you for your comments. I'm sorry, but I'm not quite certain what your question is. If you could contact me at the hotel, I'd be happy to assist you.