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Holiday Inn Hotel & Suites St. Cloud

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Holiday Inn Hotel & Suites St. Cloud
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209 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Saint Cloud, Minnesota
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I stay here all the time for meetings and events. Wonderful variety of facilities and great staff. The three pools (1 ft, 5 ft, and large, and sports facilities are awesome, unless you get thr poolside rooms and people are up late. The restaurant is nice, decent Holiday Inn food, but many times the menu has "interesting" daily specials and... More 

Helpful?
Thank lsjostrom
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Checked in and asked for first floor room. Was told my rate doesn't qualify for that floor! As a Gold Elite IHG level I normally get a free breakfast but when I asked for that I was told that my rate doesn't qualify. Hence the free breakfast is really not free. Room was poorly lit and the wi-fi was terrible.... More 

Helpful?
Thank Steve S

Travelers are raving about these Saint Cloud hotels

Chicago, Illinois
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is very dated with no updates. Place is spacious and works for a family with young children. It has several pools, hot tubs, games and activities like volleyball courts...all indoor!! Stayed in an atrium suite which had great space and clean...just older amenities and less than average service...especially housekeeping. Less than average but good for indoor fun. It's... More 

Helpful?
Thank CJ P
McLean, Virginia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Interesting. That was my first thought. At first, I didn't think we had found the right place. The hotel is in what looks like a series of shops and offices you might find in an industrial park. It didn't look anything like a hotel. Once inside, all the rooms were around the outside hall of this very large building. In... More 

Helpful?
Thank Barbara1426
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I went with my son to a birthday pool party. This place hasn't been updated in 20 years I swear. Sure there is a lot of things to do from sports courts to video games to the three pools and two hot tubs but everything is out of date. It presents itself as dingy and dirty however rooms are not... More 

Helpful?
Thank F00d13MN
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Dear F00d13MN, We appreciate that you took the time to leave our property a review. Our apologies if we failed to impress you on this occasion particularly with the condition of the room that you were provided. The points you have raised are instrumental for us to consider upgrades necessary to achieve complete guest satisfaction. We thank you one more... More 

Dexter, Iowa
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 17, 2016

This is an older Holiday Inn. It would be wonderful for families as it has several family things to do such as a couple pools, a BB court, etc. I stay there on business so sometimes the extra noise from this is irritating but...I still keep staying here. If you want a nice quiet room stay away from the suites... More 

Helpful?
Thank Alicat22c
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Dear Alicat22c, Thank you for your most recent stay with us. I am very happy to read that you prefer our hotel for your business travels, and that our friendly staff and convenient location is very suitable for your travel purposes. I do want to take this opportunity to apologize for the inconveniences or service deficiencies, especially with the noise... More 

Chicago, Illinois
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 28, 2016

I have stayed at many Holiday Inn's and HI Express hotels in the last year. Holiday Inn just keeps turning over a new leaf at each hotel. Their rooms are updated.... amenities abound, restaurant food exceeds expectations, customer service is outstanding. This hotel is a place to feel at ease, relaxed, and a place your family can enjoy!

Helpful?
Thank kv1361
San Antonio, Texas
1 review
2 of 5 stars Reviewed July 27, 2016

The rooms were a big disappointment. We stayed in the hotel while in St. Cloud for a wedding. It was the hotel recommended by the wedding party. The rooms were dingy, the comforter on the bed had yellow stains, the floors appeared dirty, It seemed the housekeeping staff tried but could only do so much with bad conditions. Fan in... More 

Helpful?
Thank dieferienpk
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Dear dieferienpk, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that our customer service were at par with your expectations and I am sorry if our rooms did not live up to your standards. Your review is vital for improving the service and quality we... More 

Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 26, 2016 via mobile

It's been a long time since I've stayed in a hotel like this. This facility would be nice for a family/group getaway. Multiple pools, hot tubs and recreation areas. But I'm a business traveler, and I will be staying elsewhere the next time I come to town.

Helpful?
Thank Jon O
Andrew M, Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

I am sorry to hear of your recent stay at our hotel. If you would like to further discuss your stay, please feel free to contact me at 320-253-9000. Sincerely, Andrew M. Guest Services Manager More 

Melrose, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 25, 2016 via mobile

Dirty carpet with rips Stains in carpet No coffee maker in suite Air conditioner did not run properly *sticky and damp in room Holes in curtains Mildew in bathroom and vommit smell in toilet Stained towels and rags Hair all over bathroom floor upon check in Burnt out bulbs Broken reclining chair Needless to say, I will not be returning... More 

Helpful?
Thank tbeuning
Andrew M, Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

We are sorry to hear of the stay that you experienced. If you would like to go over your stay further please call me directly at 320-253-9000. Sincerely, Andrew M. Guest Services Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites is conveniently located in the center of the city. It is the largest full service Hotel in St. Cloud. For Business it is your Home Away From Home. The Holiday Inn Hotel & Suites provides exceptional meeting and convention space, with a wide variety of spacious, comfortable guest rooms. We offer free high speed Internet access throughout the hotel. The Holiday Inn Hotel & Suites provides a home away from home for the business traveler. For Pleasure - Your Family Fun Destination headquarters. The Holiday Inn Hotel & Suites provides Family Fun atmosphere for the entire family. We offer planned weekend activities, a Kidzone, a full service recreation area with 5 pools, 2 full size volleyball courts, 2 1/2 basketball courts and atrium. All these along with two full service restaurants and free shuttle service to the city attractions. The entire family will enjoy their stay. ... more   less 

Additional Information about Holiday Inn Hotel & Suites St. Cloud

Address: 75 37th Ave S, PO Box 1104, Saint Cloud, MN 56301-3750
Location: United States > Minnesota > Saint Cloud
Price Range: $106 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Cloud 3*
Number of rooms: 257
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites St. Cloud
Holiday Inn St Cloud
Saint Cloud Holiday Inn
Holiday Inn Saint Cloud
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