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Stayed here again. Physical plant about the same. Breakfast not any better than last visit. While walking through lobby I witnessed what appeared to be the manager in a heated argument with a hotel customer. Other hotel staff were 'cringing." Would not recommend this hotel...More
Response from Anshu K, General Manager at AmericInn by Wyndham RogersResponded 2 days ago
Thank you for your feedback. I honestly do not recall ‘arguing’ with anyone , but if I was then I do apologize. I have not been in the hotel fort he last few days so are you sure it was the manager arguing with the...More
I was stranded by a breakdown. Luckily the tow truck driver brought me to the AmericInn Rogers. The staff was very helpful in my two night stay, the room was clean, bed comfy and heater in good working order. Breakfast was included and the breakfast...More
Response from Anshu K, General Manager at AmericInn by Wyndham RogersResponded January 19, 2018
Thank you! Your kind words go a long way in motivating the team.
Booked several nights here in advance and were very disappointed. Room was in older, not-yet-renovated part of hotel. Very noisy A/C that blasted cold air directly down on the bed, no internet service (staff just gave excuses), very small room in need of repair and...More
Thank Julie B
Response from Anshu K, General Manager at AmericInn by Wyndham RogersResponded August 22, 2018
Dear Julie B
I apologize for the inconvenience. I am glad that you liked the room second time around. A quick call with the room number will help us investigate the issue. We can also check how good the internet usage was.
We have not...More
Horrible hotel. Dirty, and the staff are useless. Blood stains on the sheets. Extra charges on my bill that they would not fix. What a joke this place is. Please everyone stay away. This place needs to not be in business anymore.More
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Response from Anshu K, General Manager at AmericInn by Wyndham RogersResponded August 12, 2018
I apologize for the inconvenience.
As per the registration sheet your room rate was not $89.00.We did not have an 89.00 rate for this weekend, as you claimed at the desk and this was also informed to you at the time of check...More
Clean hotel for the most part. However, by 9:00am it looked like a swarm of locusts went through the breakfast room. Nothing was restocked - not even coffee. And it was dirty and messy. This was after the maid walked into our room at 8:40am...More
Response from Anshu K, General Manager at AmericInn by Wyndham RogersResponded August 9, 2018
Thank you for the feedback! I apologize for the inconvenience.
We are retraining our housekeepers. I am not sure if she knocked on the the door or not, a quick call to clarify certain questions will help us identify the issue and prevent...More
Located at Interstate 94 and Highway 101, the AmericInn Rogers is located near great shopping, golf courses and restaurants. With its close proximity to many area attractions, including Cabela's, the …More“World’s Foremost Outfitter”, Albertville Premium Outlets and the Shoppes at Arbor Lakes, you are just minutes from enjoying what the Rogers area has to offer. The AmericInn Rogers offers complimentary hot AmericInn Perk breakfast, free wireless and wired internet access, free weekday newspaper, a business center, indoor heated pool, and whirlpool. There are many room type choices available, including standard queen and double queen guest rooms, executive business, whirlpool and family suites with microwave and refrigerator. All of our beautifully decorated guest rooms feature free local telephone calls, iron and ironing board, hair dryer and cable TV with HBO. Meeting facilities are available to accommodate up to 20 people. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.