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Kahler Grand Hotel

1,308 reviews
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Traveler (234)
Room & Suite (74)
Pool & Beach (21)
Overview
  • Excellent36%
  • Very good20%
  • Average16%
  • Poor14%
  • Terrible14%
Travelers talk about
“grand grill”(36 reviews)
“economy room”(31 reviews)
“across the street”(152 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,308)Write a Review
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Traveler rating
447
266
209
184
194
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447
266
209
184
194
Show reviews that mention
All reviewsgrand grilleconomy roomacross the streetlord essexmayo clinicgonda buildingan older hotelmethodist hospitalfree parkingconvenient locationfitness centerdowntown rochestermayo buildingsmayo visitsubwayconveniencestarbucks
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1 - 5 of 1,300 reviews
Reviewed 3 days ago

My wife and I stayed three nights for a medical procedure. The room was convenient to all medical and dining facilities as well as to parking. We availed ourselves of room service as well. The food was excellent. All employees were efficient, cheerful, and made...More

Review collected in partnership with this hotel
Thank williampI5600GL
Reviewed 3 days ago

I had an appointment at Mayo and just needed a hotel stay for the night since the weather was bad and I live two hours away. Regularly traveling to Europe, I love old world charm so I chose this hotel. The pool was closed for...More

Thank idyllicpursuit
Response from KGManager, Guest Relations Manager at Kahler Grand HotelResponded 2 days ago

Dear idyllicpursuit, I am blown away as I read your review. I am so very sorry that your experience was not what we strive to provide our guests. If you could please contact me so that I can correct the issue with your dinner bill,...More

Reviewed 3 days ago

i have stayed there for 20 years and this last time was the worst. room service is a nightmare. i had to eg for more soap and toilet paper. the towels are horrible. only nice thing is the continuing great service by the bellmen/valets. they...More

Review collected in partnership with this hotel
Thank judithl605
Response from KGManager, Guest Relations Manager at Kahler Grand HotelResponded yesterday

Dear judithl605, Thank you for taking the time to share your experience with the travel community. I am sorry to hear that your stay fell short of your expectations and did not meet your needs. We are always striving to provide our guests with the...More

Reviewed 4 days ago

My wife is celiac. The Kahler Grand Hotel did a very fine job of cleaning the room before we arrive. During our eight day stay the high level of cleanliness was maintained. We will certainly stay at the Kahler during our next trip to the...More

Review collected in partnership with this hotel
Thank Herman1939
Reviewed 4 days ago

Hotel property is conveniently located to Mayo, but is in need of a major remodel. Our room was extremely dated and the bathroom was extremely old. Our hotel rate was expensive for the value provided.More

Review collected in partnership with this hotel
Thank W4451VFlaurad
Response from KGManager, Guest Relations Manager at Kahler Grand HotelResponded yesterday

Dear W4451VFlaurad, Thank you very much for your recent stay with us. We value your business and appreciate your candid feedback. We are following up on your observations. I'm happy to share that we are working consistently to restore and upgrade our hotel and yet...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
$85 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$85 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (234)
Room & Suite (74)
Pool & Beach (21)
Dining (3)
Hotel & Grounds (110)
Bathroom (34)
Business Center & Event Rooms (10)
Questions & Answers
Ask a question
abajaj960
October 14, 2017|
AnswerShow all 4 answers
Response from kellyfrank2016 | Reviewed this property |
Sorry I took so long but I think 14.00 for the day but I not sure
1
Vote
Wardsworks
June 5, 2017|
AnswerShow all 2 answers
Response from Pam H | Reviewed this property |
complain LOUDLY to the management. Sorry to hear abut your troubles, good luck, sending you good thoughts. It sucks to be sick or have a loved one sick.
0
Votes
Wardsworks
June 2, 2017|
Answer
Response from teafourtwo2 | Reviewed this property |
Hi, Our economy room looked out at part of the roof, but we still got sun in morning in window, it had refrig and we ask for a microwave. it was a good room.
0
Votes
Room Tips
"Didn't choose a specific room but they provided a suitable one"
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"My tip would be book elsewhere."
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"Don't Priceline rms-nothing like photo.If they dont appreciate Priceline customers, they should remove..."
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"Reservations ahead of time, lot of rooms sold out."
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