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Kahler Grand Hotel

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1,041 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
Minnesota
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed there as part of a large convention so even though Rochester is very busy anytime with patients from Mayo and other hospitals, they did an outstanding job getting everyone in their rooms in a timely manner. Everyone from the General Manager, Alex to the room attendants, they were all friendly and most helpful! I was going to see... More 

Helpful?
Thank letsgo204
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear letsgo204, Thank you for choosing the Kahler Grand Hotel! It was our pleasure to serve your group in the Elizabethan Ballroom and we are happy that you enjoyed your sleeping room as well. Our Assistant Guest Services Manager, Alex, is a great addition to our staff and we are glad to hear that you experienced his high level of... More 

Richmond, Minnesota
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

if you are in Rochester for Mayo this is as close as you get to Methodist hospital but very expensive for what it is...even the hospital rate was over one hundred dollars for a single...just can't endorse....

Helpful?
Thank Jan G
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear Jan G, I apologize that the room you had did not meet your expectations. We have over 20 different room types at the Kahler Grand Hotel, and I am sure we could find one that would make you comfortable. Please do not hesitate to try us again in the future, it would be my pleasure to assist you. Warmly,... More 

Cloquet, Minnesota
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We have stayed there many times. It is just across the street from the entrance to the Mayo clinic. Their rooms are clean but the rooms are old. Be sure to ask for their economy rooms. They are very nice and less than $100 per night. They have parking at the adjacent parking ramp for $10 per night.

Helpful?
Thank Ronald N
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear Ronald N, We are pleased to hear that you enjoyed our Kahler Economy room option! Our economy rooms are budget-priced and some are of a more historic style, so thank you for your honest review- our future guests will definitely benefit from the knowledge you posted. Thank you for choosing the Kahler Grand Hotel! Warmly, Bill Dwyer Area Managing... More 

Atlantic City, New Jersey
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Incredibly convenient, right across from Mayo but room and bathroom dirty. We checked in at night and bathroom was filthy. Hair everywhere in bathroom. Check out the pictures. Stayed many times and never had such a dirty room.

Helpful?
1 Thank Stephanie3636
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear Stephanie3636, I apologize sincerely for the condition that you found your room in. Your report has been sent to our housekeeping department along with the photos you posted. Please contact me if I may be of further assistance. Thank you, Bill Dwyer Area Managing Director bdwyer@kahlerhospitalitygroup.com More 

Ft. Myers Beach
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

Lord Essex is a great place for steaks! The Grand bar is a favorite place for cocktails. I love their martinis. Make sure you get a remodeled room!!!! Our room was 571 and we overlooked the parking lot. Are try to get an even-numbered room overlooking Peace Plaza.

Helpful?
Thank Barbara M
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear Barbara M, Thank you for your positive review of the Kahler Grand Hotel! We are pleased to serve you with all our heart. I am glad that the steaks in our Lord Essex Steakhouse were great, and the service greater. We hope to see you again soon! Sincerely, Bill Dwyer Area Managing Director More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Kahler Grand has upgraded their soda vending machines with newer versions that will accept cash, credit/debit cards, or phone contactless payments such as apple or android pay. The added convenience is nice, as more and more people just don't carry cash with them. HOWEVER, while these vending machines show the price of a bottle of soda to be $2... More 

Helpful?
Thank Jose H
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear Jose H, We deeply apologize for the inconvenience that our soda machines caused you and your friend. We are currently talking with our vendor to see why this charge is being placed on our patron's cards. Thank you very much for taking the time to review the Kahler Grand, and I encourage you to call us with your information... More 

Rock Falls, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

We last stayed there in July 2016 because of a Mayo Clinic visit. We booked an Economy room. The room was clean, quiet and very convenient to Mayo Clinic. The hotel itself is very elegant and clean. The staff is friendly and superb as well. We thought the pillows were very comfortable. Public parking was an extra fee which used... More 

Helpful?
Thank Chuck M
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear Chuck M, Thank you for choosing the Kahler Grand Hotel! I am pleased that you found your room to meet your needs and be clean and comfortable. We recently updated our pillows so I am happy to hear that they gave you a restful nights sleep. Please let me know if I may be of any further assistance now... More 

North Dakota
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We checked into the Kahler Grand and our room was depressing. I don't normally write bad reviews, but our room was quite dirty. When we checked in the carpet in the room wasn't vacuumed - it was full of crumbs and other debris; I could write my name in the dust on the desk and there was hair in the... More 

Helpful?
Thank NDStones
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear NDStones, I apologize that the room you had during your stay was not pleasing. Our housekeeping staff is rigorously trained and takes pride in each and every room, therefore I am sorry that the room did not meet our standards. I encourage you to respond via email to me with your room number so that we may prevent any... More 

North Branch, Minnesota
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel lobby is extremely nice and they do have bellman and 2 restaraunts and a starbucks.. That's the good heres the bad.. We ordered through hotwire and when we arrived we asked if there was a king bed available and Paul said yes there was but being we booked through hotwire he couldn't give us a king bed, but... More 

Helpful?
Thank eightfoot
Bill D, General Manager at Kahler Grand Hotel, responded to this review

Dear eightfoot, I apologize for the issues you encountered during your stay. It is our deepest commitment to provide exceptional service, and we would like the chance to remedy your experience. Please contact me so that we may serve you, and thank you for your review. Sincerely, Bill Dwyer Area Managing Director bdwyer@kahlerhospitalitygroup.com More 

Morganville, New Jersey
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 nights in June - while the staff was very friendly, the room was not so "grand". Very outdated, peeling wallpaper and a bathroom that looked exactly like a hospital bathroom. Also the sheets were torn. Would not stay here again.

Helpful?
Thank Judywarzen
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A 90+-year legacy of personalized service and world-class comfort awaits you at the Kahler Grand Hotel. Boasting a timeless charm and storied past, our Mayo Clinic Rochester Minnesota hotel is elegant and historic. Enjoy direct access to the world-renowned Mayo Clinic or downtown area via a climate-controlled pedestrian skyway and subway. Pairing the convenience of our location with a variety of accommodations ranging from smaller budget-friendly rooms to larger renovated executive guestrooms and services, the Kahler Grand boasts a hotel experience that maximizes comfort at every turn. We also feature 30,000 square feet of flexible meeting space for conferences, weddings and special events in the downtown area. Whether your stay is a family getaway, romantic retreat, business trip, or Mayo Clinic visit, you will love our vibrant urban setting. Situated in the heart of downtown Rochester, Minnesota. Directly linked to the Mayo Clinic, via pedestrian subway and skyway. ... more   less 

Additional Information about Kahler Grand Hotel

Address: 20 South-West Second Ave., Rochester, MN 55902-3013
Location: United States > Minnesota > Rochester
Price Range: $106 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kahler Grand Hotel 3*
Number of rooms: 616
Reservation Options:
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Also Known As:
Kahler Grand Rochester
Hotel Kahler Grand
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