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Extended Stay America - Rochester - North

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Extended Stay America - Rochester - North
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99 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Altura, Minnesota
Level Contributor
3 reviews
5 of 5 stars Reviewed today NEW

the room was nice and clean to our liking and the service from the best we have had in 25 yrs of going anywhere, i would rate this place number 1 for our next visit and let others know that this is a super good place to stay, they have a kitchen to cook,a frig. even a coffee pot and... More 

Helpful?
Thank MaryAnnMcHugh
Overland Park, Kansas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I've stayed at 3 places(Kahler grand and Guesthouse Inn) over the course of treatment and I would not stay at this extended place again if I am going back. Reasons 1. Mold smell coming out of the a/c, which is a big no no when you want to stay after a surgery before you can travel. 2. No option for... More 

Helpful?
Thank HafizAHaq
Manager_11525, Manager at Extended Stay America - Rochester - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not live up to our standard. Your comments were reviewed by our staff, and we will strive to make sure your experience is not... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were booked through the American Cancer Society. All of the staff were so kind and helpful, always willing to answer questions or offer to help in any way! We appreciated having a laundry room to use. It was so convenient to have a full refrigerator/freezer and microwave, too. The location was close to restaurants and shopping, making this hotel... More 

Helpful?
Thank Michelle S
Manager_11525, Manager at Extended Stay America - Rochester - North, responded to this review

We would like to thank you for sharing your experience. I am pleased to read you enjoyed many of our amenities including the fully equipped kitchen, laundry service, and our hotel's convenient location near many venues in the area. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel staff was very helpful, especially Norman. We were in Rochester for medical reasons and he went out of his way to carry a recliner into our room for my brother to sleep in. He wouldn't even accept a tip from us for his help.

Helpful?
Thank A TripAdvisor Member
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

If you wanna pay $100 a night to sleep on the ground, then this is the place to book! Booked by Hotwire for two nights, then called the front desk asking for a double beds, they said ok for extra $10 per night, I agreed. When I checked in they told me all booked and we are sorry! Afterward, they... More 

Helpful?
1 Thank Badhoh
Manager_11525, Manager at Extended Stay America - Rochester - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we were unable to provide you with your room type of choice. Your comments were reviewed by the staff, and we will strive to make sure your experience is not repeated. We continually work to improve our hotel, so I really... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed July 10, 2016

We originally reserved a basement apartment on AirBnB but when we got there it was FILTHY. We immediately booked here instead. We arrived about 8pm and were greeted by a friendly attendant and met with a clean and comfortable room. It was a nice place to stay for a week without breaking the bank. There wasn't a fully appointed kitchen... More 

Helpful?
Thank Dana D
Manager_11525, Manager at Extended Stay America - Rochester - North, responded to this review

Thank you for choosing to stay with us and for writing a review. I am glad we were able to accommodate you perfectly with a clean room and amenities to your liking. It is also pleasing to know you enjoyed our convenient location for the week you stayed with us. Thank you for choosing Extended Stay Hotels. We hope to... More 

Cedar Rapids, Iowa
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 7, 2016

We pulled into the parking lot late, after 11pm, it had been a long day. We tried the Country Inn and Suites, but they were running the audit and the computer wouldn't tell them if there were any available rooms for another 20 minutes. There were three other places to try so we pulled into the Extended Stay America. That... More 

Helpful?
1 Thank StAvila P
Manager_11525, Manager at Extended Stay America - Rochester - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the check in process is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken with our overnight staff to ensure your experience is not repeated. We continually... More 

Bloomington, MN
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 22, 2016

Decent but nothing to write home about. Was looking for an affordable one night option before doing the Rochesterfest Triathlon. Definitely affordable, but missed the softer touches of a hotel, but maybe the room was standard for an extended stay type location. For example, the florescent lighting in the kitchen area of the hotel room and the industrial type door... More 

Helpful?
Thank javolkma
Manager_11525, Manager at Extended Stay America - Rochester - North, responded to this review

Thank you for taking the time to review of your stay. I'm disappointed your stay didn't hit the mark of your expectations, but I am glad you had a comfortable experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

1 review
5 of 5 stars Reviewed June 6, 2016 via mobile

Staff was friendly, room was very clean, kitchenette was convenient, checking in and out was quick and easy, grab n go breakfast was good and perfect for on the go, coffee was great...we have no complaints.

Helpful?
Thank Lalinne B
Manager_11525, General Manager at Extended Stay America - Rochester - North, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that our staff provided you with exceptional customer service and that you enjoyed the convenience of our fully equipped kitchens. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back... More 

Anchorage, AK
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 26, 2016 via mobile

Comfy bed, good coffee, clean room, inexpensive. I was here for three nights last week and was very happy with my room. It's true that they don't change the sheets or clean, at least they didn't during my stay, so I am u sure at what point they come do that. No matter though as I am not a slob.... More 

Helpful?
Thank Muskeg
Manager_11525, General Manager at Extended Stay America - Rochester - North, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we failed to communicate our housekeeping policy. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. For guests staying less than a week and for... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Rochester - North

Address: 2814 43rd St NW, Rochester, MN 55901-6895
Location: United States > Minnesota > Rochester
Price Range: $96 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Rochester - North 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay America Rochester
Extended Stay Rochester
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