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Hilton Garden Inn Rochester Downtown

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Hilton Garden Inn Rochester Downtown
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563 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Bloomington, IN
Reviewed yesterday NEW

We stay at this hotel every three months or so for Mayo Clinic appointments. We would not consider staying elsewhere because of the caring and competent and friendly staff who go out of their way to make sure we are content and comfortable. We were lucky to stay in a renovated room this trip and loved everything about it except...

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Helpful?
Thank LauraBloomington_IN
chicago
Reviewed yesterday NEW

Love the recently remodeled well designed and immaculate rooms. Great shower, nice roman shade/privacy screen combo on the windows. The bed is comfy. staff are helpful and pleasant. This is the third hotel we've tried near Mayo clinic and we will definitely go back. The location is very convenient to Mayo- more so than it appeared on the map. we...

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Helpful?
Thank Mary M
Plymouth, Minnesota
Reviewed 3 days ago NEW

Great property if attending event at mayo civic center. Access by skyway and lots of food and drink nearby. Will go back again any time in Rochester. Park the car and you won't need to drive again until u leave

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Helpful?
Thank briane171
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear briane171: Thank you very much for choosing to stay with us during your event at the Mayo Civic Center. We are so glad that you enjoyed both the hotel and it's location. We look forward to seeing you again. Deb Knox, Revenue Mgr.

Naples, Florida
Reviewed 4 days ago NEW

The construction is not a problem unless you want to rest during the day as the jackhammers are quite loud. Elevators are also padded. Tiffany at reception did an excellent job. Check you bill as they added parking fees when we didn't even have a car.

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Helpful?
Thank JohnS34134
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear JohnS34134: Thank you very much for staying with us. Yes, the construction is happening mainly through the day hours only. I am sorry about the error with the parking charge. I am glad that this was fixed. We hope that should you return to Rochester, you will consider staying with us again. Deb Knox, Revenue Mgr.

Negaunee, Michigan
Reviewed 5 days ago NEW

I wasn't notified when booking that the place us under renovations. Will be great once done, I'm sure. Poor parking and room quality. Non functioning hot tub and that is what I look forward to the most with staying at a hotel. Disappointed .

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Helpful?
Thank Joyce S
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Joyce S: Thank you for staying with us. I am very sorry that your stay with us was not up to our Hilton standards. Yes, our hot tub has been under renovation. Again, I am very sorry that our services did not meet your needs at this time, but we hope that when our renovations are completed you will...

Toronto, Canada
Reviewed 1 week ago NEW

The staff here are amazing, very friendly and helpful. Tiffany at the front desk is amazing, extremely knowledgeable, helpful and very friendly. 5 stars for her!! For breakfast the Chef made excellent omelettes. I strongly suggest requesting one. Brandon at the bar is a great guy too, remembers your name and friendly Strong recommendation to stay here Free internet was...

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Helpful?
Thank 774mathewm
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear 774mathewm: Thank you very much for taking the time to recognize our staff's efforts to make your stay the best possible. We will make sure that they see your post and get recognized at our quarterly luncheon. Thank you again and we hope to have you stay with us soon. Deb Knox, Revenue Mgr.

Indiana
Reviewed 1 week ago

I have stayed here several times on my various trips to Rochester! The staff there are always friendly, professional and helpful! They are doing a lot of remodeling now, so it can be a bit noisy during the day, but still quiet in the evening and easy to sleep! The pool was also being repaired and it was not available....

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Helpful?
Thank Ron M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Ron M: Thank you very much for continuing to stay with us, especially during our renovation process. We are so glad that enjoy our hotel and will continue to choose our Hilton Garden Inn during your visits to Rochester. We look forward to having you back again soon. Deb Knox, Revenue Mgr.

United States
Reviewed 1 week ago

I tend to be a heavy sleeper, but between the traffic down broadway, the room heater, and the refrigerator, I was woken up about every half hour and thus was not well rested in the morning. I probably will choose a hotel that is not on a main street if I stay in Rochester again. That said, the rooms were...

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Helpful?
Thank Matt M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Matt M: I am very sorry that the noise in and around our hotel kept you awake. We appreciate the fact that you took the time to post your comments. We are sorry that you will be looking elsewhere in the future, but understand our location is in a downtown area. Thank you again. Deb Knox, Revenue Mgr.

Rochester, United States
Reviewed 2 weeks ago

What a fantastic experience! From the valet parking day one to the quick and easy check out on day 3. I would highly suggest you have the breakfast buffet! The made to order omelettes were awesome!!!!

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Helpful?
Thank Z9897ZPmarkf
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Z9897ZPmarkf: Wow! What a great post! Thank you very much for taking the time to let us know that you enjoyed your stay with us so much. We really appreciate it! Deb Knox, Revenue Mgr.

Minneapolis, Minnesota
Reviewed 2 weeks ago via mobile

I stayed at this hotel in conjunction with an appt at Mayo. Tiffany was immediately welcoming, kind, knowledgeable and efficient. She has a passion for her job--she's a Jill-of-all-trades. Thank you, Tiffany, for your kindness and concern!!!

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Helpful?
Thank Elizabeth W
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Elizabeth W: Thank you very much for staying with us. I will make sure that Tiffany sees your comments and that she gets the recognition she deserves. We hope to have you stay with us again soon. Deb Knox, Revenue Mgr.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Rochester Downtown

Address: 225 S Broadway, Rochester, MN 55904-6504
Location: United States > Minnesota > Rochester
Price Range: $126 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester Downtown 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hotel Style:
#4 Business Hotel in Rochester
#14 Family Hotel in Rochester
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Rochester Downtown staff and other travelers.
4 questions
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Questions? Get answers from Hilton Garden Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on higher floors and farther from the elevator are quieter”
 of 5 bubbles LauraBloomington_IN, yesterday | Read review
“Stay on a floor where they are not working during the remodel:! Noise just during the day! Quiet in all rooms at night!”
  • View of the Reception area as you enter the hotel
  • Typical Room
 of 5 bubbles 983ronm, 1 week ago | Read review
“Really nothing to add”
 of 5 bubbles wajohnson47, Sep 18, 2016 | Read review
“Choose a room that faces the rear of the hotel in the summer - the main avenue in the front can be noisy.”
 of 5 bubbles apmeg, Sep 6, 2016 | Read review
“I have stayed here a few times, near the elevators at the end of the hall, on different floors!! I think all the rooms are good!!”
  • View of the Reception area as you enter the hotel
  • Typical Room
 of 5 bubbles 983ronm, Aug 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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