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This was one of the nicest budget-friendly hotels at which I have ever stayed. The room was large. There was a full kitchen including a large refrigerator, stovetop, and dishwasher. They have kitchen appliances to borrow, such as blenders. Free laundry. The bathroom was large...More
I am a retired certified manager of quality and a quality engineer. I am familiar with the “house of quality” and the goal of exceeding customer expectations. I have high expectations and travel a lot internationally. I have rarely had my expectations exceeded.
Thank William B
Management response:Responded April 27, 2017
Dear William B,
Thank you for taking the time to leave your valued feedback. We are thrilled to read your review and grateful for the recognition of our hard work and dedication to our guests. Our staff does everything we can to make our guests...More
Upfront credit to local manager: I made a mistake on our reservation (one less day than I thought), which she handled perfectly. I TRULY appreciated it. One shining moment...
This is NOT a place for staying a few days to visit the Mall of the...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Minneapolis - RichfieldResponded 6 days ago
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our rooms and housekeeping service. Reviews like yours are very valuable as they enable us...More
In town for a business trip. Reservation was easy using the free IHG app. Check in was quick and the staff was friendly.
The second night in the middle of the night the AC unit broke and started causing noise, I contacted the staff and...More
The staff was very friendly and assisted with all our needs. Room had all the needed items for a weeks stay. And yes the most comfortable bed ever. Will stay here again when in town for business. Hotel is close to restaurants, Mall of America...More
$96 - $156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites Minneapolis - Richfield Hotel Richfield ,