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Motel 6 Minneapolis Airport-Mall Of America

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Room & Suite (2)
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Overview
  • Excellent3%
  • Very good12%
  • Average25%
  • Poor19%
  • Terrible41%
Feb 3, 2018
“Not sure what I expected”
Jul 2, 2017
“No service personnel!”
AMENITIES
Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Babysitting
2 Star Hotel
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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1 - 5 of 60 reviews
Reviewed February 7, 2018

During the Super Bowl, I was a first time visitor to your city and hotel and was disappointed with my most recent stay in your Motel 6 location Minneapolis Airport Mall of America. The front desk customer service level was incredibly poor and really needs...More

1  Thank Phil W
Response from 6Team, Guest Relations Manager at Motel 6 Minneapolis Airport-Mall Of AmericaResponded February 14, 2018

Phil, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment, and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with...More

Reviewed February 3, 2018 via mobile

It's Super Bowl weekend so choices very limited for a last minute place to stay... I guess I should take what I can get. Room looks redone. Floors look new. Fresh paint. NO decor in the room or on the walls. No carpets. Can hear...More

Thank Lucy B
Response from 6Team, Guest Relations Manager at Motel 6 Minneapolis Airport-Mall Of AmericaResponded February 7, 2018

Lucy, Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed...More

Reviewed September 6, 2017

You have to know, both my wife and are Motel '6' fans, and have been for many decades dating back to the mid 1960s. I flew into Minneapolis from Hong Kong via a layover in Seattle. My wife flew in from Anchorage, Alaska via a...More

1  Thank kanbaatar
Reviewed August 8, 2017 via mobile

Ample Parking Very Close to Airport & Mall of America . No WiFi you have to pay for each device Bathrooms are big Room was not up to scratch dirty in places a beetle was on my bed pillows were ok No coffee making facility's...More

Thank ianref0151
Response from 6Team, Brand Experience Team Member at Motel 6 Minneapolis Airport-Mall Of AmericaResponded August 11, 2017

Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our...More

Reviewed July 26, 2017 via mobile

We had 2 rooms with 4 girls and 3 adults. The rooms were in the nonsmoking wing and reeked of smoke. The beds and pillows were uncomfortable, the towels were scratchy and small, there is no elevator, and one of the room keys didn't work...More

Thank psuahr
Response from 6Team, Brand Experience Team at Motel 6 Minneapolis Airport-Mall Of AmericaResponded July 27, 2017

Dear Psuahr, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are atypical to Motel 6 standards for...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Babysitting
Room amenities
Air Conditioning
Details
Price range
$60 - $87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
$60 - $87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveler (11)
Room & Suite (2)
Questions & Answers
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Room Tips
"ASK for a good room!"
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"Ask for the 3rd floor, you can hear all the stomping upstairs, floor above cteaks..."
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"Rooms on back side face the park, which are probably quieter than those facing the freeway."
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"$2.99/24 hours of Wifi."
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