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Crowne Plaza Minneapolis West

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Crowne Plaza Minneapolis West
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331 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Fargo, North Dakota
Reviewed 1 week ago

I love this property! Most recently I traveled on business and my stay was phenomenal from start to finish! The room was immaculate, the staff was wonderful and the food - amazing!! Shout out to Mark and his team for another job well done. Thank you!

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Helpful?
Thank Clare H
MarkOlson, General Manager at Crowne Plaza Minneapolis West, responded to this review

Clare H, we so enjoyed servicing your group last week! I hope that you and your company continue to visit us on a regular basis. I will be sure to let the staff know how great they did. Please comeback and visit us again soon. Sincerely, Mark Olson GM

Colorado Springs
Reviewed 4 weeks ago via mobile

To start off with the beds are so mushy that we asked if we could move our room and we were told that all the bad's are bad like that. No firmness. The beds are made up of a sheet, a waffle weave blanket that's very uncomfortable, a Nother sheet, and another blanket. Absolutely ridiculous for this room The breakfast...

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Helpful?
Thank parodyqueen
MarkOlson, General Manager at Crowne Plaza Minneapolis West, responded to this review

parodyqueen, thanks for taking the time to review our hotel. i apologize if your stay did not live up to your expectations. We will take the information from your review and discuss as a team and make improvements. I hope that in the future you reach out to me directly for your next reservation at the hotel. Sincerely, Mark Olson...

Reviewed December 9, 2016 via mobile

This is a strange hotel. LONG walk to our room (my husband counted 225 steps from the front desk) and no convenient way to access more closely. Free wifi worthless; timed out before anything could load. No upgrade options. Parking about 1/2 blocks away and down a fairly steep incline. If you don't use the valet, that's a challenge in...

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Helpful?
Thank texjoy52
MarkOlson, Manager at Crowne Plaza Minneapolis West, responded to this review

Texjoy52 i am so sorry to hear that you did not find our hotel accommodating during your stay. It is true we are a very large property that offers Restaurants, three story fitness center and a conference center in the hotel. With all these items plus a large hotel the building is big and unfortunately our rooms can be a...

Maryland
Reviewed December 7, 2016

Friendly enough staff. Hotel was just average though it had been renovated. My room had a slight odor and coffee stains on the rug. I should have asked to be moved but it was late and I was exhausted. I would not return select this property for a return trip.

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Helpful?
Thank SeekPeace
IHGService, Guest Relations Manager at Crowne Plaza Minneapolis West, responded to this review

Dear SeekPeace, First of all let me thank you for taking the time to write your review. Your comments are highly valuable to us and will assist us in our continuous efforts to to meet our guests' needs and satisfaction. I am glad to know that you have acknowledged our friendly staff. However, we regret if your stay was not...

Eau Claire, Wisconsin
Reviewed December 3, 2016 via mobile

Came for a company Christmas party- had the Friday night build your own pasta bar, and it was great food, even better desserts! Had an enjoyable party, and stayed the night. Rooms were clean, hotel was very quiet, and I have to say the bed was so comfortable, I honestly slept better here than I do at home. Woke to...

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Helpful?
Thank pbrxmexasap
Watertown, South Dakota
Reviewed November 22, 2016 via mobile

This is a large hotel and we were very pleased. The common areas were tastefully decorated and clean. The pool and fitness area is actually an attached health club that is open to the public, but daily access is included with your stay.

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Helpful?
Thank Don H
Elk River, Minnesota
Reviewed November 9, 2016

My family and I were a guests at a wedding held here. It was such a beautiful wedding/dinner/reception. We used the same room the whole day and switching the room over didn't take long at all. The location is just beautiful and the facility was amazing!! Location was not bad either! Thank You!

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Helpful?
Thank distinkatie88
MarkOlson, Manager at Crowne Plaza Minneapolis West, responded to this review

Katie88, thanks so much for your review of our hotel. I am so happy to hear that the wedding you attended was such a success. Please let your friends and family know about our event space and fine hotel! We look forward to you coming back and visiting the hotel soon! Sincerely, Mark Olson GM

Metro Minneapolis-Saint Paul, Minnesota
Reviewed November 3, 2016

Crown Plaza Minneapolis West is reminiscent of the hotels and restaurants of yesteryear (aka 1970s), situated in the West Coast regions of Portland and Seattle. Upon entering the hotel lobby areas (from any direction), one can sense an immediate ambience that exists only at high-end luxury hotels, with full service dining-room areas nearby. It is no wonder then, that Crown...

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Helpful?
Thank Wise C
Des Moines, Iowa
Reviewed October 30, 2016

This is the second time a friend's wedding has given me a couple of nights at this hotel. If anything, I would say it is even better than before. My room is spotlessly clean, the bedding sparkling white, the bed very comfortable. The amenities are what you would expect in a hotel of this caliber. The service was friendly and...

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Helpful?
Thank jred922
MarkOlson, Manager at Crowne Plaza Minneapolis West, responded to this review

jred922, thanks so much for your review of our hotel. It is true we do many weddings at our facility and i am in hopes that friends of yours or yourself will be back to enjoy another weekend of Crowne Plaza hospitality. We look forward to seeing you again! Sincerely, Mark Olson GM

Reviewed October 25, 2016

We went to Minneapolis and needed a room for our weekend getaway. Not realizing that the Rider Cup was in town. We found a room at the Crowne Plaza MPLS West. THe staff was wonderful and cheerful. We went to the lounge and had a great server by the name of Ron and he was very witty and friendly. He...

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Helpful?
Thank CATRINA LEWIS G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
With a prime location in Plymouth just minutes from downtown Minneapolis, the Crowne Plaza has won many awards for its guest satisfaction scores as well as meeting facilities. The Crowne Plaza has undergone a major renovation of guest rooms, restaurants, Athletic Club and Meeting Facilities with major capital improvements to come in 2012. This location is an ideal suburban location with guest rooms overlooking woods and wetlands for a true Minnesota experience. This location offers complimentary shuttle service to the areas shopping and business locales. The Plymouth Creek Athletic Club is a 21,000 square foot facility attached to the guest room wing of the hotel and is free to all registered hotel guests. Complimentary wi-fi is available throughout the facility. Be sure to check out one of the area's best Sunday Brunch in the newly remodeled Europa Room. ... more   less 

Additional Information about Crowne Plaza Minneapolis West

Address: 3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
Location: United States > Minnesota > Plymouth
Price Range: $91 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Minneapolis West 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Minneapolis West Hotel Plymouth
Radisson Hotel Plymouth
Radisson Plymouth
Plymouth Radisson
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Minneapolis West staff and other travelers.
4 questions
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Winona, Minnesota
over a year ago
Bismarck, North Dakota
7 months ago
Minneapolis, Minnesota

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Questions? Get answers from Crowne Plaza Minneapolis West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Didn't stay at the location over night”
 of 5 bubbles distinkatie88, Nov 9, 2016 | Read review
“don't get a Garden Level room”
 of 5 bubbles 115summer, Sep 28, 2016 | Read review
“Ask for a main floor room and close to the front entrance.”
 of 5 bubbles 769vickij, Sep 26, 2016 | Read review
“Terrible wifi but OK otherwise.”
 of 5 bubbles C2H5OHFresno_CA, Aug 7, 2016 | Read review
“Pet friendly.”
 of 5 bubbles knuts026, Jul 31, 2016 | Read review
5 of 5
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