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Crowne Plaza Minneapolis West

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3131 Campus Dr, Plymouth, MN 55441-2620
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (44)
Room & Suite (41)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Minneapolis West
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 8 hotels in Plymouth
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
With a prime location in Plymouth just minutes from downtown Minneapolis, the Crowne Plaza has won many awards for its guest satisfaction scores as well as meeting facilities. The Crowne Plaza has undergone a major renovation of guest rooms, restaurants, Athletic Club and Meeting Facilities with major capital improvements to come in 2012. This location is an ideal suburban location with guest rooms overlooking woods and wetlands for a true Minnesota experience. This location offers complimentary shuttle service to the areas shopping and business locales. The Plymouth Creek Athletic Club is a 21,000 square foot facility attached to the guest room wing of the hotel and is free to all registered hotel guests. Complimentary wi-fi is available throughout the facility. Be sure to check out one of the area's best Sunday Brunch in the newly remodeled Europa Room.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Special diet menus
Vending machine
Billiards
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range

Location

Full view
40Car recommended
Grade: 40 out of 100
18Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
420Reviews7Q+A96Room tips

Reviews

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Popular mentions
ibrussels6 wrote a review Dec 2019
Brussels, Belgium45 contributions12 helpful votes
Friendly staff at reception and in restaurant. The room was spacious, the bed very comfortable. The bathroom was clean but old. Shower old and not functioning properly. USB sockets available but not functioning.
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Date of stay: December 2019
Location
Service
Trip type: Traveled on business
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Response from IHGService, Guest Relations Manager at Crowne Plaza Minneapolis West
Responded Dec 30, 2019
Hi ibrussels6, I appreciate you for staying with us and providing a review. Thank you for the commendable remarks about our pleasant front desk and restaurant staff, for finding your room spacious, bed comfortable, and the bathroom tidy. However, I'm sorry if the condition of the bathroom, particularly the shower, and USB sockets were a let-down. Your review will greatly help us look into areas that need further improvement. Our goal is to provide consistent and exemplary guest satisfaction so your comments will certainly help us in filling in the missing gaps in our continued enhancements. Even though your stay was not spotless, I would still like to thank you for getting in touch with us and choosing our brand. I hope that we can host you again and win back your trust. All the best, Dhang R Case Manager IHGService
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C2H5OHFresno_CA wrote a review Oct 2019
Fresno, CA123 contributions67 helpful votes
I reviewed this place in august 2016 and have avoided it since. But, I booked this trip late and this place is much cheaper than my usual choice (sold out). So, I'm here now hoping for improvement but not getting it. The place is worse than ever before. At the last stay I was with four associates. None of us could get online (no wifi connection) all week. That's even worse this time! And, the "questionable activities" on this property have increased. It's a cheap loud place suitable for "Frat Parties" but nothing more.
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Date of stay: October 2019
Room Tip: Stay anywhere else
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Response from Sandy K, Front Office Manager at Crowne Plaza Minneapolis West
Responded Oct 27, 2019
Thank you so much for taking the time to review our hotel. We are in the process of fixing the internet issue and hope that you will come back soon and give us another chance. We appreciate your business and hope to see you again soon.
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Erina H wrote a review Oct 2019
Oslo, Norway201 contributions22 helpful votes
We were visiting a family member and booked this hotel because it was close to Hazelden treatment center. The hotel is a bit past it’s “hayday”...the interior color scheme is brown and tan - but not in a fashionable way. Everything was ok, but I wouldn’t go here if I was looking for a romantic getaway. The Sunday brunch buffet, however, was outstanding. And they were accommodating with arranging transportation to Hazelden.
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Date of stay: July 2019Trip type: Traveled as a couple
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Response from IHGService, Guest Relations Manager at Crowne Plaza Minneapolis West
Responded Oct 28, 2019
Hello 561erinah, Thanks for choosing to stay with us and for leaving a review. I am happy that you enjoy the buffet and that you found our staff accommodating. On the other hand, I am sorry that the condition of the hotel affected your overall satisfaction. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future. Once again, thank you for staying with us and hope you visit us again. Best Regards, John O Case Manager IHGService
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Krista B wrote a review Sep 2019
Oshkosh, Wisconsin1 contribution
Checked in during evening hours by an unpleasant man named Jeff. The other two gentlemen who wore working the front desk and helping my coworkers were pleasant. Got into my room and was greeted by a dirty thong hanging from the shower rod. Gross. How is that missed? There is a Kuerig, coffee and sugar in my room ... no creamer. No thanks.
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Date of stay: September 2019Trip type: Traveled on business
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Response from IHGService, Guest Relations Manager at Crowne Plaza Minneapolis West
Responded Sep 25, 2019
Hi kristajb3, We inspire success and deliver guest satisfaction by serving our travelers' needs. I'm sorry we were not able to achieve our goal on this day. I recognize your review about the issues with the level of customer service you received from our front hotel staff as well as the poor bathroom cleanliness and coffee amenities. We want you to experience what true hospitality is, I shared your comments to the upper management of the hotel for training purposes. We will empower our people to assist guests with a purpose. I appreciate you sharing your thoughts with us. Your business with IHG is important and it is our hope that you will give us the opportunity to welcome you back to our hotel. Best, Zel N. Case Manager IHGService
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Jose M wrote a review Aug 2019
3 contributions
I went to Plymouth for a meeting and stay at Crown Plaza, it Is a nice hotel, clean and comfortable. Quick check in AND check out. Improvement suggestion some variations for breakfast, same options during the three days I spent. Nice snacks for conference rooms.
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Date of stay: July 2019Trip type: Traveled on business
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Response from MarkOlson, General Manager at Crowne Plaza Minneapolis West
Responded Aug 7, 2019
Thanks for a great score! We will discuss some variations to the breakfast and see what we can come up with! thanks for the review and have a great day!
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Previous
PRICE RANGE
$100 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza minneapolis west hotel plymouth, radisson hotel plymouth, radisson plymouth, plymouth radisson
FORMERLY KNOWN AS
Radisson Hotel and Conference Center
LOCATION
United StatesMinnesotaPlymouth
NUMBER OF ROOMS
243
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Frequently Asked Questions about Crowne Plaza Minneapolis West
What are some of the property amenities at Crowne Plaza Minneapolis West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Minneapolis West?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Crowne Plaza Minneapolis West?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Minneapolis West?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Minneapolis West?
Conveniently located restaurants include Lucky's 13 Pub, Red Robin Gourmet Burgers, and Broadway Bar & Pizza.
Are there opportunities to exercise at Crowne Plaza Minneapolis West?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Crowne Plaza Minneapolis West located near the city center?
Yes, it is 0.5 miles away from the center of Plymouth.
Are any cleaning services offered at Crowne Plaza Minneapolis West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Minneapolis West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Minneapolis West offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Minneapolis West?
Many travelers enjoy visiting Wayzata Depot (4.4 miles).