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It started with our prepaid reservation...that went well. The young woman who checked us in was not very friendly. When we inquired about a roll away, as we had 1 additional child added to our swim/room package, we were told it would be another $20.00....More
1 Thank genejamier
Response from Daren W, Manager at Holiday Inn Hotel & Suites OwatonnaResponded January 20, 2015
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our ownership so that we can continue to improve our services. We do hope to have the opportunity...More
I stayed here with my two children for my younger son's birthday. We had a blast and honestly my only complaint would be with the life guard staff in the water park. The life guard staff appeared young, high school students perhaps, and they all...More
2 Thank momwithyoungsons
Response from Daren W, Manager at Holiday Inn Hotel & Suites OwatonnaResponded December 12, 2014
Thank you for taking the time to share your input on your recent visit to the Holiday Inn. I would like to apologize on behalf of the Holiday Inn& Suites for the behavior of the employees you mentioned. I've brought your concerns to...More
Made reservation couple weeks prior to stay. Got a decent rate but then decided to call back and get free breakfast for a few dollars more but also had to commit to a no cancelation policy. Was told reservation was updated. At check in hotel...More
1 Thank KBFAB
Response from Daren W, General Manager at Holiday Inn Hotel & Suites OwatonnaResponded November 27, 2014
Thank you for taking the time to leave such a detailed review. I am happy to hear your kids enjoy the water park.
I am deeply sorry you received service that was less than satisfactory. This is not the type of service you...More
I was at a function at the Holiday Inn in Owatonna this past weekend and the behavior of one of the employees was down right nasty. Friday afternoon and evening she patrolled the conference room over and over to make sure nobody brought in soda...More
1 Thank Lynann S
Response from Daren W, General Manager at Holiday Inn Hotel & Suites OwatonnaResponded November 20, 2014
Dear Lynnann S, I would like to apologize on behalf of the Holiday Inn & Suites for the behavior of the employee you mentioned. Although we do not allow outside food and beverage to be brought in to the banquet area, we do have a...More
We are staying here for business meetings and everything's right about average. We've eaten at the Resturaunt here and I woul give the food 2 stars but the service and bar 4-5!
The exhaust fan in our room didn't work and there seemed to be...More
Response from Daren W, General Manager at Holiday Inn Hotel & Suites OwatonnaResponded November 14, 2014
Dear YourBiggestCritic1, Thank you for staying with us during your business trip and for completing a review. I have shared your comments with our maintenance department and the kitchen manager to correct the issues you encountered. I hope you will return with your children to...More
$129 - $218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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