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Holiday Inn Hotel & Suites Owatonna

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Holiday Inn Hotel & Suites Owatonna
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175 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very clean, the staff is very friendly and professional. Hotel has an awesome water park for a pool. Guest have free admission to the park. Located across the street from Wendy's and a Subway, there is always something to eat. The hotel has a restaurant but I was never able to go due to work hours. Easy... More 

Helpful?
1 Thank 53hiramd
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This place was fun for a mini vacation with kids. We live in the NW suburbs of the Twin Cities but had to attend a wedding in nearby Waterville so we booked the room for the weekend. The bonus to staying here is that it includes free meal vouchers for kids - breakfast and dinner each day which is a... More 

Helpful?
3 Thank Jen H
Kyle G, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Jen H. Thank you so much for taking the time to let us and others know about your stay. We are so happy to hear that you and the kids were able to enjoy yourselves we hope the next time you are in the area you folks stop on by! More 

United States
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We called this property directly to determine their packages for rooms and water park for a Saturday night stay. The front desk directs your call to Holiday Inn reservations, whose staff apparently have no idea about what the Owatonna property offers. We requested 3 rooms, 2 of which were to be connecting with 2 queen beds. We were quoted a... More 

Helpful?
Thank Leonard S
Kyle G, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Leonard S. We would like to thank you for your honest review of our faults, you make very good points on areas that we can improve on. I will be speaking with our staff to correct the lack of information and communication, we sincerely appreciate your views and we will take it to heart. More 

Hastings, Minnesota
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We took our two year old grandson here three times. It is a zero depth pool with a slide for the toddlers. It was a loud in the water park on weekends but during the week it was much quieter. The restaurant is very similar to the Green Mill chain. Decent food at a decent price. We will definitely go... More 

Helpful?
Thank Halfen47
Kyle G, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Halfen47, Thank you for taking the time to let us know about you and your families stay. We are so happy to hear that the little one enjoyed the water park and by the sounds of it you folks had a nice time as well! We are looking forward to you visiting us again! More 

1 review
2 of 5 stars Reviewed 4 weeks ago

Staff was friendly but when booking the room over the phone the representative advised to call after 12:00 to see if early check in was available which I thought was great because of having young children and early bedtimes. We arrived and the lobby floors appeared to not be clean at all. I checked in a few times about the... More 

Helpful?
Thank Heather J
Kyle G, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

HeatherJ, First and foremost I would like to apologize for the issues you experienced during your time with us. While we sincerely appreciate knowing where our faults lie we realize that it does little good for you, we hope to improve from here and given another chance the opportunity to show you how much better we can do. More 

Travelers are raving about these Owatonna hotels

Minneapolis, Minnesota
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 15, 2016

This hotel was a far disappointment from what we expected from Holiday Inn, and I really question how they maintain their franchise. The room was nasty, including: stains on the headboard, greasy handprints on all the walls, the ceiling light fixture was full of bugs and was partially hanging down, mold was along the tile floor and tub, dust all... More 

Helpful?
1 Thank WI87
Kyle G, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

WI87, I would like to sincerely apologize for your experience staying with us. I understand why you are upset and sincerely wish i could do something to change that unfortunately I don't believe I can, I can only hope to take the various things that you have mentioned and improve upon our current foundation. More 

Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 14, 2016 via mobile

The hotel has existed for a while and in some places is certainly showing its wear but no big issues. Room was fine - no oh wow but got the job done. Has 2 queens (older IHGs typically have doubled). Staff was pretty friendly. Water park is nothing like you would see in Dells or any bigger place - certainly... More 

Helpful?
Thank Dealmom83
Oilfield Nd
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2016

Head stains on headboards, TV, Microwave, Phone, Fridge not working at check in...maintenance repaired promptly, Headboards still not cleaned after reported. Check out staff was not friendly. Busy place with waterpark, friendly check in, busy issuing swimming/waterpark passes at front desk, you'll wait to check in if it is a busy day on a weekend. Family/kids friendly. If you want... More 

Helpful?
Thank Tim M
Kyle G, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Tim M, First and foremost I would like to apologize for the inconveniences you experienced during your time with us. We failed to meet your expectations and ours which is something we take to heart here. We are grateful for your feedback and will use it to improve moving forward, thank you so much for giving us a chance and... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2016

The handicap accessible room we stayed in needs updating. We had a large group of people split between 3 rooms. The AC worked excellent in the 2 regular rooms, but the AC in our room was older and didn't work very well. There wasn't anything major wrong with our room. Just little things. We did have a room very near... More 

Helpful?
Thank Katie G
Kyle G, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Katie G, Thank you for taking the time to let us know about your stay. I would like to apologize for the issues with the AC and other issues that you experienced. We are glad to hear however that the children were able to have fun we hope that if you give us another try in the future that we... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 14, 2016

The pool area is a small water park. It has a splash pad area that is good for little kids. The hotel is pretty clean overall, but the bathrooms could have been cleaner. It's modern but a little worn. The hotel was a little loud during the busy weekend we were there.

Helpful?
Thank wanderlustcruiser
Kyle G, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dave K, Thank you for taking the time to let us know about your stay. We hope that you and your family enjoyed your time with us and that we will see you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites Owatonna home of the Great Serengeti Indoor Water Park! Come experience the adventure! Our award winning hotel, located just 45 minutes south of Minneapolis/St. Paul and next to Cabela's, features 130 guest rooms and suites, including KidSuites! We offer amenities for business or pleasure! The Great Serengeti Indoor Water Park features the exciting Kilimanjaro Tube Slide, Python Body Slide, the relaxing Lazy Zambezi River, zero depth entry activity pool, water basketball and relaxing waterfall spa. The Lion's Den arcade features a large selection of the latest video games, as well as interactive games for adults and children of all ages. For the business traveler our guest rooms feature a spacious work desk. We offer high-speed wireless Internet and a business center. Our Meeting & Banquet facility features 5 meeting rooms with multiple room combinations for up to 400 people. Banquets and meetings at the Holiday Inn & Suites Owatonna feature personalized menu planning with a wide range of food and beverage selections available. For shopping, we're located adjacent to Cabela's - MN's 2nd largest tourist attraction, and the Medford Outlet Mall is only minutes away! Come experience the adventure at the Holiday Inn Hotel & Suites Owatonna! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Owatonna

Address: 2365 NW 43rd St, Owatonna, MN 55060-5647
Location: United States > Minnesota > Owatonna
Price Range: $103 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Owatonna 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Owatonna Hotel Owatonna
Owatonna Holiday Inn
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