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Sheraton Minneapolis West Hotel

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Sheraton Minneapolis West Hotel
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269 Reviews from our TripAdvisor Community

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Showing 248: English reviews
DFW metroplex
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at Sheraton West for 2 nights. The check in process was okay, but my room was not ready and it was almost 3 pm. They said it would be another few hours. That was a bummer, but they offered me another room not on the club floor.. for the same price. What??? I had to get to a... More 

Helpful?
Thank Kat G
Minnesota
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good location, comfortable beds, very clean, easy check-in, nice staff, would stay again, very quiet. Rooms were modern with nice decorating touches. Bathroom was very clean with nice toiletries. Lobby area nice.

Helpful?
Thank MNTRAVELER1000
Palm City, Florida
Level Contributor
118 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I attended her high school class reunion at the Sheraton this weekend and I later realized I left my glasses there. When I realized what had happened it was too late and we were flying back to FL the next AM. After arriving home I called the hotel and they confirmed they had them but asked me... More 

Helpful?
Thank FLgolfer_2
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is easy to access of the 494/394 the pool area is great for the kids the room was spacious for our small family of 4. The beds were a bit high off the ground my kids had to use a stepping stool provided from the ground. Hotel staff said our beds were queens but I'd say more like... More 

Helpful?
Thank snipes91
Park River, North Dakota
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel. Its a long way from lobby to most rooms and the parking lot is a bit goofy, but all in all a very comfy place. Off the main path but i would stay again. Nice mall right across the road and just off main road to go antwhere.

Helpful?
Thank CoryBob-O1
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for taking a moment to share your feedback following your stay. We appreciate you staying with us and are glad to hear that you would choose to return. Our team works very hard to provide an excellent experience and we hope to share this with you again when you return to our area. More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was there for a week beginning of Aug 2016. Loved every day of my stay. Clean, quiet and spacious rooms. A nice chair and table for catching up on business matters. The beds were very comfortable with good quality linens. Soft pillows. Large bathroom, with large counter-tops and mirrors, also very well lit. I will definitely be back.

Helpful?
Thank Kip G
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you so much for this excellent review! We are elated to hear that you had a great stay and are so appreciative of your choice to stay with us. Our team works very hard to provide this level of experience and I will certainly share this with them. We hope to welcome you back soon! More 

Bridgnorth, England, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 14 nights in an "executive room" with access to the Club Lounge. The room was very comfortable and clean, but it wasn't great for such a long stay (no cooking facilities, no laundry room, not much space for clothes, impractical desk, etc.). The bed and bedding were exceptionally comfortable, and the in-room coffee from Starbucks was very good.... More 

Helpful?
Thank Dave R
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you so much for spending your time away from home with us. We are glad that you enjoyed your experience overall. Your feedback is greatly appreciated and will be used to help make changes to our operation moving forward. Our team strives to provide an excellent experience for every guest and this information will certainly aid us in doing... More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visitors exploring "Golden" West Minneapolis, this location provides a comfortable base camp. Close to Lake Minnetonka, a short walk to Ridgedale Mall, and situated in a lush green zone -- this hotel is an ideal deal. The rates were reasonable, rooms were comfortable -- staff was wonderful. And this Sheridan has that big hotel appeal -- features a bar, restaurant,... More 

Helpful?
Thank Triponeill
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you so much for the fantastic review! We are elated to hear that you had such an excellent stay and enjoyed your trip to Minnetonka! Thank you for choosing our hotel and we hope to welcome you back again soon. More 

South Dakota
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location, location, location!! Right off of 494/394 and close to Ridgedale Mall. The front desk staff was GREAT! Hotel in general was clean. Beds were super comfy! We were very happy with our stay...only thing was the pool was only open until 10 and we didn't get back from dinner until 10:30 and no complimentary breakfast (it is available for... More 

Helpful?
Thank HJL27
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for staying with us and for taking the time to share your feedback. We are glad to see that you had an excellent stay. I will certainly share this with the rest of our team whose goal is to provide a great experience for every guest. We hope to see you again when your travels next bring you... More 

Rochester, Minnesota
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

I stayed here for business and was disappointed in this SPG property. It's newly remodeled and beds were comfortable. The downside was the presentation. I arrived at my room to find cushions askew and the beds rumpled. I assumed someone had been in there and I had the wrong room. I went back and got a second room and much... More 

Helpful?
Thank eaholy
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for choosing our hotel and for taking the time to share your feedback. I have shared your comments with our leadership team and on behalf of the entire team please accept my sincere apologies for the housekeeping issues experienced upon arrival. We expect to deliver an excellent experience for every guest so please forgive us for falling short... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located just outside of downtown Minneapolis, the Sheraton Minneapolis West Hotel is a source of familiar comfort, and has 10,000 square feet of meeting and event space. ... more   less 

Additional Information about Sheraton Minneapolis West Hotel

Address: 12201 Ridgedale Dr, Minnetonka, MN 55305-1903
Location: United States > Minnesota > Minnetonka
Price Range: $99 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Minneapolis West Hotel 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Minnetonka
Minnetonka Sheraton
Sheraton Minneapolis
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