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Booked a couple rooms with family for one night then left for two nights, returned for last before flying out. I had left an item in room the first night and was hoping that housekeeping would have catalogued it, but no! Front desk staff were...More
Walking distance to Ridgedale Mall, quiet rooms and wonderful buffet breakfast on Sunday morning! And the elevator-- quick/fast! The staff were accommodating and I appreciated the large parking area as there was a graduation, wedding, and reunion all at the same time! The only downside:...More
The Hotel is highly overrated and in my opinion, does not meet the brand expectations. It is very close to the Ridgedale mall and that is a good option for shopping and eating. the hotel is good for business travellers, as they also have shuttle...More
Response from Michael G, General Manager at Sheraton Minneapolis West HotelResponded 3 weeks ago
Thank you for staying with us and for taking a moment to share your comments. I am so sorry that we fell short of expectations during your stay. Our expectation is to be a great hotel option for business and leisure travelers alike. We hope...More
Great property...spacious, quiet rooms. Loved the free breakfast on the 4th floor....yummy! Friendly staff. Right across the street from the Ridgedale Mall. If you need to stay on the west side, this is your place! Great value.
Response from Michael G, General Manager at Sheraton Minneapolis West HotelResponded May 24, 2017
You are so kind! Thank you very much for taking the time to review our hotel, and for the fantastic feedback! I will be sure to share this with our team. We hope to welcome you back again soon.
The staff was very helpful and friendly, regardless of whom we dealt with. Room Service, Front Desk, Restaurant, everywhere, everyone was just pleasant. The room was clean, and nicely appointed. Bed linens were wonderful. It was a bit "loud" in that you could hear outside...More
Response from Michael G, General Manager at Sheraton Minneapolis West HotelResponded May 18, 2017
Thank you so much for your kind comments! I will gladly share with our team as they thrive on the feedback we receive from our guests. We appreciate you staying with us and hope that we will have another opportunity to serve you again soon.
$121 - $248 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with... More
I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with your SPG number and we can help you out. Look forward to welcoming you back soon.