We stayed three nights and thoroughly enjoyed them. The check-in experience was quick and easy. The hotel has a large lobby area with a restaurant and a bar. There’s a comfortable seating area in the lobby with a few work stations, a tv/couch area, and a couple of gathering tables. The hotel has a second inner area that contains a pool and a hot tub. The hotel is everything you would expect from a front line Sheraton Hotel with an attached Conference Center. The staff was excellent and very accommodating as they allowed us to store our bicycles in the office area and cheerfully allowed us to eat in the lobby area with our dogs. Bonus: dogs stay free through the end of the summer on a special promotion! Hats off to our morning server Carlos who truly went out of his way to make sure that we had an enjoyable stay. Our room was clean and for the first time in a few years had normal daily servicing by the staff. Another good sign that things are returning to normal after covid. Note that this hotel does not have ice machines but they give out free ice in bags in the small concession area next to the check-in desk. This is one of the better hotels I have ever stayed at that allows dogs. There are many grassy areas around the hotel to walk them and they have waste receptacle on the left side of the hotel toward the back. We definitely plan to stay here next time we pass through Minneapolis.

Front desk staff is helpful and friendly. I was in room 302, where the window overlooks the pond to the east. Nice room. Comfortable bed and pillows. The heater fan isn’t too loud. Decent size fridge in the cabinet under the tv. My soda pop froze the first night. I found the temperature control on the outside of the fridge, back top right corner, adjusted it, and after that, it was fine. There are 2 microwaves available in the breakfast room on floor 1. (breakfast currently not served due to Covid, bar and restaurant closed) Nice desk for using the laptop. Wobbly corner shelf in the shower, but no biggie. Bathroom was nice. My only real complaint is the tv service. Not sure if it’s cable or satellite. Half the channels were analog with bad picture quality. The worst channels were FS1 and Golf Channel, it would freeze up at times. Even the high-def channels didn’t have optimal picture quality compared to what I’m used to at home. When changing channels, it only displays the channel name, not the program name. I discovered on my second day, by accident, that there is a channel guide on channel 99.

The common areas in the hotel are open and spacious. There is a buffet restaurant in the lobby that costs $16.00 per person and includes coffee. Service was friendly in the restaurant and I find the employees to be happy and helpful throughout the hotel. All in all a good choice in this area of Minneapolis. I have stayed here twice while visiting family and prefer this hotel to the Marriott.