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Sheraton Minneapolis West Hotel

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Sheraton Minneapolis West Hotel
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274 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Evansville, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Very little could be considered positive about this extended weekend. Staff was not enthusiastic about their position Limited shuttle service was non existent. Meaning there was none From Thursday through Monday. Contacted corporate on Friday, Rene put a"rush" on the request and we received an answer the following Thursday after we were back home. Will never stay at any of... More 

Helpful?
Thank Barney1943
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for choosing our hotel and for taking the time to share your feedback. I am terribly sorry that we fell short of expectations during your stay. I'm certain that the team will share my disappointment as I convey your thoughts to them, however we do feel that all feedback is useful and will help us continue to improve... More 

Fredericksburg, Virginia
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a great stay at the Sheraton Minneapolis West Hotel. I got a king suite on Expedia last minute for $90 a night, which was much cheaper than many hotels in downtown. Luckily I had a car, and it's very convenient to the freeway, and about 10 minutes to downtown with no traffic. Had a great, comfortable stay. Very... More 

Helpful?
Thank Colin M
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you very much for the fantastic review! We appreciate you taking the time to share your thoughts and I will be sure to share with our team. We know you have many choices for hotels in the area and we are excited to welcome you back again when your travels next bring you to our area. More 

Missoula, Montana
Level Contributor
12 reviews
7 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights, 2 of which we got at a special rate because we where attending a special function at the hotel. We got to Minnetonka a 2 days earlier than we had expected to. We called the hotel as soon as we knew we'd be earlier and ask if they would extend the special rate for... More 

Helpful?
Thank shortcutqueen
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. Please accept my apologies for falling short of an excellent stay. Through the hotel's amenities and especially its staff, we expect to provide a stay which provides excellent value and a desire to return. I will certainly share your feedback with our leadership team to ensure that... More 

Prague, Czech Republic
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I have spent 3 nights in the hotel last week. Compare to west-EU hotels of the same category you got way bigger room, not working wifi, extra charge for breakfast (not sure if 15 usd is cheap or expensive) - but I didnt like very limited selection of food. I didnt get 2 twin-beds in room but I am not... More 

Helpful?
Thank Kavas84
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for taking the time to share your thoughts. We appreciate you choosing our hotel and apologize for not meeting our expectation. Our team strives to set itself apart with an excellent experience including our service. We hope that you may choose to return when in the area as we expect that this will shine through. More 

New York
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed here many times over the last 10 years and have never been disappointed. The location is good if you want to be in the western suburbs. The rooms are nice and a good value. Nice bar and common area. Restaurant only so so. Front desk staff friendly and helpful

Helpful?
Thank Evan G
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for your loyalty to our hotel, and for taking the time to share your feedback. We appreciate your business and I will be sure to share your comments with the rest of our team. More 

DFW metroplex
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Sheraton West for 2 nights. The check in process was okay, but my room was not ready and it was almost 3 pm. They said it would be another few hours. That was a bummer, but they offered me another room not on the club floor.. for the same price. What??? I had to get to a... More 

Helpful?
Thank Kat G
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for taking the time to share your comments. We appreciate you choosing our hotel for your recent stay. Please accept my apologies for any confusion surrounding your room details. I will certainly share your comments with our front office team to help improve our process. Thanks again and we hope to be your hotel of choice should you... More 

Minnesota
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good location, comfortable beds, very clean, easy check-in, nice staff, would stay again, very quiet. Rooms were modern with nice decorating touches. Bathroom was very clean with nice toiletries. Lobby area nice.

Helpful?
Thank MNTRAVELER1000
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for the outstanding review! We are so glad to hear that you had an excellent stay and appreciate you choosing our hotel. We hope you will return should your travels bring you back to the area. More 

Palm City, Florida
Level Contributor
130 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I attended her high school class reunion at the Sheraton this weekend and I later realized I left my glasses there. When I realized what had happened it was too late and we were flying back to FL the next AM. After arriving home I called the hotel and they confirmed they had them but asked me... More 

Helpful?
Thank FLgolfer_2
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

It was our pleasure to host you and we are so happy to hear that you had a great stay! Thank you for the kind comments about Janet. I will be sure to share, and she is indeed a great asset to our hotel! We appreciate you choosing to stay with us and hope to welcome you back again soon! More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

This hotel is easy to access of the 494/394 the pool area is great for the kids the room was spacious for our small family of 4. The beds were a bit high off the ground my kids had to use a stepping stool provided from the ground. Hotel staff said our beds were queens but I'd say more like... More 

Helpful?
Thank snipes91
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for your kind feedback about our hotel. Thank you for staying with us and we are elated to hear that you had a great stay. The feedback on the beds is appreciated and will be shared. We hope to welcome you back again when your travels next bring you to our area. More 

Park River, North Dakota
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 22, 2016

Nice hotel. Its a long way from lobby to most rooms and the parking lot is a bit goofy, but all in all a very comfy place. Off the main path but i would stay again. Nice mall right across the road and just off main road to go antwhere.

Helpful?
Thank CoryBob-O1
Michael G, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Thank you for taking a moment to share your feedback following your stay. We appreciate you staying with us and are glad to hear that you would choose to return. Our team works very hard to provide an excellent experience and we hope to share this with you again when you return to our area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located just outside of downtown Minneapolis, the Sheraton Minneapolis West Hotel is a source of familiar comfort, and has 10,000 square feet of meeting and event space. ... more   less 

Additional Information about Sheraton Minneapolis West Hotel

Address: 12201 Ridgedale Dr, Minnetonka, MN 55305-1903
Location: United States > Minnesota > Minnetonka
Price Range: $101 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Minneapolis West Hotel 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Minnetonka
Minnetonka Sheraton
Sheraton Minneapolis
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