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My family has stayed here several times. Close to so many Twin Cities attractions. Great shopping at Ridgedale. The hotel has very comfortable beds in well-appointed rooms, exercise facilities, and easy parking. I recommend staying on the Club Level with access to snacks and breakfast...More
Second time staying at this hotel - 1st time was better experience. This hotel seems a bit outdated and not as clean as prior trip. Rooms have the minimum amount of towels, toilet paper and tissue and much ask for more. Was very noisy one...More
Response from Bpowley, Front Office Manager at Sheraton Minneapolis West HotelResponded 1 week ago
I appreciate you taking the time to share your comments following this recent stay. We wish to apologize for the issues you experienced, especially about the noise complaints. Upon your next trip to see us, please inform the front desk of any noise complaints so...More
We were really disappointed with this Sheraton. The housekeeping was substandard - they usually came around 4 pm despite our repeated requests for them to come earlier in the day when we were out vs. when we were in the room. We ran out of...More
Thank Alissa H
Response from Michael G, General Manager at Sheraton Minneapolis West HotelResponded 2 weeks ago
Thank you so much for staying with us and for sharing your feedback. We are terribly sorry that we fell short of expectations during this visit. I will certainly follow up with our team as appropriate. We hope to have an opportunity to host you...More
Went there again from past experience, which was a good experience. This time we went only for one night to go to a twins vs brewers game. Breakfast is not free. You need to book a room with a breakfast (which we were not informed...More
Thank Chris B
Response from Michael G, General Manager at Sheraton Minneapolis West HotelResponded August 9, 2017
I appreciate you taking the time to share your comments following this recent stay. Please accept my apologies for not having this shower ceiling addressed prior to your stay, and also for any confusion surrounding our breakfast options. I will certainly follow up with our...More
We stayed here because of a seminar there. The hotel was very nice, we had a room of in a corner, so it was very quiet. The only problem we had with the room was that the toilet ran if you weren't careful. We had...More
$107 - $259 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with... More
I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with your SPG number and we can help you out. Look forward to welcoming you back soon.