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Sheraton Minneapolis West Hotel

12201 Ridgedale Drive, Minnetonka, MN 55305
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (107)
Room & Suite (89)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Minneapolis West Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 9 hotels in Minnetonka
GreenLeaders GreenPartner
Discover modern comfort at Sheraton Minneapolis West Hotel. Our Minnetonka hotel is a short drive from downtown Minneapolis, MN, MSP Airport and Lake Minnetonka. Enter our lovely grand atrium and feel right at home as our staff warmly welcomes you. Relax in our spacious, recently refreshed hotel rooms and suites, featuring a Sheraton Sleep Experience Bed, high-speed Wi-Fi and a refrigerator. Enjoy breakfast at Atrium Bistro or stop by The Reserve Lounge for dinner or cocktails overlooking Crane Lake Wildlife Reserve. Swim in our heated indoor pool and stay fit in our 24/7 Sheraton Fitness Center. Walk to Ridgedale Center Shopping Mall for great shopping and dining. Explore downtown Minneapolis, MN, the U.S. Bank Stadium, Target Field, Target Center, and the Hennepin Theatre District nearby. Our hotel offers over 10,000 square feet of flexible meeting space - ideal for your next special event. Encounter a peaceful retreat at our upscale hotel just minutes from all the action in downtown Minneapolis.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Paid internet
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
372Reviews7Q+A89Room tips
Traveler rating
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Popular mentions
BM609 wrote a review Sep 2021
San Francisco, California95 contributions44 helpful votes
This hotel is overpriced, lacks basic in-room conveniences & offers no complimentary breakfast. If all you want is a clean place to sleep, this is it. If you want a hotel room with a functional desk, good free wifi, a microwave oven & a complimentary full breakfast, stay elsewhere. Rooms are arranged around two atriums, the lobby/restaurant atrium & the pool/hot tub atrium. If anyone is anywhere in the hallway (not just near your door), the noise echoes into your room; however, soundproofing between rooms is excellent. Clean room, super comfy bed, good HVAC (windows are sealed shut), excellent blackout curtains. Spacious desk surface BUT if you want to work at the desk, forget it! The so-called desk chair has no wheels, arms or height adjustment; it is so low that the desk surface is at chest height. Slow, unreliable free wifi, inadequate for basic email. Lobby's 2 public computers & printer are fast but on a narrow counter, often busy & surrounded by noisy public lounge. USB charging ports in room: 3 on 1 bedside table, 1 on desk. Electrical outlets: 2 on each beside table, 2 on desk. Shower head is very low (I am 5'5" it was barely high enough for me). Room has coffeemaker & dorm fridge BUT no microwave. Public microwaves in conference center, inconveniently far from room. No complimentary breakfast, just fresh fruit. No notepads or pens in room or at front desk; Sheraton no longer provides them, per front desk staff. Pandemic housekeeping after 3 nights. Meanwhile, easy to pick up clean linens, toiletries, coffee supplies, garbage bags at front desk. Dirty linen & garbage bags set outside room are collected promptly. Polite housekeepers, cheerful helpful front desk staff. Conveniently located next door to Ridgedale YMCA & across street from Ridgedale Mall's east parking lot. Within a mile of hotel, walkable: Panera Bread, Target, Barnes & Noble, Byerlys Lunds supermarket.
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Date of stay: September 2021
Room Tip: Avoid rooms near elevators (x56, x57, x01.) Quietest rooms not directly on atriums (x10, x11, ...
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1 Helpful vote
Mark M wrote a review Jul 2021
1 contribution
Main issue was not found until last morning. Found mattress although covered with a clean pad had a very large urine stain. Pad and bedding above was clean so issue was known and allowed. May be because of COVID, but for a 4 night stay I was expecting maid service at least once. Was built as a nice hotel. Just looks like not much spent since.
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Date of stay: July 2021
Trip type: Traveled on business
Room Tip: Guessing is a crap shoot.
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Alan304 wrote a review May 2021
Cranford, New Jersey1300 contributions200 helpful votes
The room was large, clean, and quiet. The COVID-compliant breakfast was acceptable. The parking lot is large and there is a large open lobby. The staff is helpful. The hotel is located across the street from a mostly empty mall.
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Date of stay: May 2021
David M wrote a review May 2021
Tampa, Florida56 contributions80 helpful votes
This property is centrally located near 394/169 and adjacent to Ridgedale Mall. This property is very convenient going to Lake Minnetonka / Wayzata as well as Downtown Minneapolis and many of the other parts of the Twin Cities. The hotel is clean modern, fast check in, well kept. Dining options were extremely limited due to COVID they had closed all of their on site facilities. The pool and gym were open and functioning. The beds at this property are excellent.
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Date of stay: May 2021Trip type: Traveled with family
1 Helpful vote
MNteacher wrote a review Mar 2021
38 contributions5 helpful votes
The lobby was nice and the person working at the front desk was friendly. Our room, though, wasn’t great. The fridge wasn’t working, and when I tried to call guest services to ask about it. I found the phone was dead too. The room was too warm and got warmer as the night went on even though we had the heat turned off. There was no way to cool it down because their air conditioners aren’t connected in the winter.
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Date of stay: March 2021Trip type: Traveled with family
$106 - $225 (Based on Average Rates for a Standard Room)
sheraton minnetonka, minnetonka sheraton, sheraton minneapolis
United StatesMinnesotaMinnetonka
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Frequently Asked Questions about Sheraton Minneapolis West Hotel
Which popular attractions are close to Sheraton Minneapolis West Hotel?
Nearby attractions include Breakout Games - Minneapolis (0.3 miles), Ridgedale Center (0.3 miles), and iFLY Minneapolis (0.5 miles).
What are some of the property amenities at Sheraton Minneapolis West Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Minneapolis West Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Minneapolis West Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Minneapolis West Hotel?
Yes, parking is available to guests.
What are some restaurants close to Sheraton Minneapolis West Hotel?
Conveniently located restaurants include BLVD Kitchen & Bar, Bacio, and Redstone American Grill.
Are there opportunities to exercise at Sheraton Minneapolis West Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Sheraton Minneapolis West Hotel have an airport shuttle?
Yes, Sheraton Minneapolis West Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Minneapolis West Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Minneapolis West Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Minneapolis West Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.