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12201 Ridgedale Drive, Minnetonka, MN 55305
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Traveler (107)
Room & Suite (90)
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Minneapolis West Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 9 hotels in Minnetonka
Location
4.2
Cleanliness
4.2
Service
4.0
Value
3.9
GreenLeaders GreenPartner
Reserve a room at our atrium hotel near downtown Minneapolis. Discover modern comfort at Sheraton Minneapolis West Hotel. Our Minnetonka hotel is a short drive from downtown Minneapolis, MN, MSP Airport and Lake Minnetonka. Enter our lovely grand atrium and feel right at home as our staff warmly welcomes you. Relax in our spacious, recently refreshed hotel rooms and suites, featuring a Sheraton Sleep Experience Bed, high-speed Wi-Fi and a refrigerator. Enjoy breakfast at Atrium Bistro or stop by The Reserve Lounge for dinner or cocktails overlooking Crane Lake Wildlife Reserve. Swim in our heated indoor pool and stay fit in our 24/7 Sheraton Fitness Center. Walk to Ridgedale Center Shopping Mall for great shopping and dining. Explore downtown Minneapolis, MN, the U.S. Bank Stadium, Target Field, Target Center, and the Hennepin Theatre District nearby. Our hotel offers over 10,000 square feet of flexible meeting space - ideal for your next special event. Encounter a peaceful retreat at our upscale hotel just minutes from all the action in downtown Minneapolis.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Pets Allowed ( Dog / Pet Friendly )
Wifi
Paid internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Hotel links
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375Reviews7Q+A89Room tips
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Chuck Downing wrote a review Sep 5
The Villages, Florida1 contribution1 helpful vote
Jesse at the front desk was helpful, professional and friendly. And he had a great sense of humor! He helped to make our stay awesome!! Thanks! Full disclosure: the toilet in our room could use an upgrade, but that small issue could not reduce our five-star experience.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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VTtravelers wrote a review Jul 2022
9 contributions
Hotel's Favorite
We stayed three nights and thoroughly enjoyed them. The check-in experience was quick and easy. The hotel has a large lobby area with a restaurant and a bar. There’s a comfortable seating area in the lobby with a few work stations, a tv/couch area, and a couple of gathering tables. The hotel has a second inner area that contains a pool and a hot tub. The hotel is everything you would expect from a front line Sheraton Hotel with an attached Conference Center. The staff was excellent and very accommodating as they allowed us to store our bicycles in the office area and cheerfully allowed us to eat in the lobby area with our dogs. Bonus: dogs stay free through the end of the summer on a special promotion! Hats off to our morning server Carlos who truly went out of his way to make sure that we had an enjoyable stay. Our room was clean and for the first time in a few years had normal daily servicing by the staff. Another good sign that things are returning to normal after covid. Note that this hotel does not have ice machines but they give out free ice in bags in the small concession area next to the check-in desk. This is one of the better hotels I have ever stayed at that allows dogs. There are many grassy areas around the hotel to walk them and they have waste receptacle on the left side of the hotel toward the back. We definitely plan to stay here next time we pass through Minneapolis.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dennis W wrote a review Aug 2022
Peachtree City, Georgia30 contributions9 helpful votes
Stayed at this Sheraton hotel for three days and two nights. Website advertising indicates restaurant on site but a single breakfast buffet is all you get. Nice bar on site with outside and inside seating but was closed the entire tine we were present in the hotel. Few amenities and few guests. Rooms were decent but no microwave, no self serve ice machine's but rather pre frozen bags of ice available at the front desk. No regular snack bar but just the typical pantry type hotel snack area available but at very high prices. Nothing much in the way of restaurants within close walking distance. Local mall close by but closes at 7 pm. This is also pet friendly hotel. Minimal one carafe with regular coffee available in lobby for guests separate from breakfast buffet.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BM609 wrote a review Sep 2021
San Francisco, California96 contributions45 helpful votes
This hotel is overpriced, lacks basic in-room conveniences & offers no complimentary breakfast. If all you want is a clean place to sleep, this is it. If you want a hotel room with a functional desk, good free wifi, a microwave oven & a complimentary full breakfast, stay elsewhere. Rooms are arranged around two atriums, the lobby/restaurant atrium & the pool/hot tub atrium. If anyone is anywhere in the hallway (not just near your door), the noise echoes into your room; however, soundproofing between rooms is excellent. Clean room, super comfy bed, good HVAC (windows are sealed shut), excellent blackout curtains. Spacious desk surface BUT if you want to work at the desk, forget it! The so-called desk chair has no wheels, arms or height adjustment; it is so low that the desk surface is at chest height. Slow, unreliable free wifi, inadequate for basic email. Lobby's 2 public computers & printer are fast but on a narrow counter, often busy & surrounded by noisy public lounge. USB charging ports in room: 3 on 1 bedside table, 1 on desk. Electrical outlets: 2 on each beside table, 2 on desk. Shower head is very low (I am 5'5" it was barely high enough for me). Room has coffeemaker & dorm fridge BUT no microwave. Public microwaves in conference center, inconveniently far from room. No complimentary breakfast, just fresh fruit. No notepads or pens in room or at front desk; Sheraton no longer provides them, per front desk staff. Pandemic housekeeping after 3 nights. Meanwhile, easy to pick up clean linens, toiletries, coffee supplies, garbage bags at front desk. Dirty linen & garbage bags set outside room are collected promptly. Polite housekeepers, cheerful helpful front desk staff. Conveniently located next door to Ridgedale YMCA & across street from Ridgedale Mall's east parking lot. Within a mile of hotel, walkable: Panera Bread, Target, Barnes & Noble, Byerlys Lunds supermarket.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: Avoid rooms near elevators (x56, x57, x01.) Quietest rooms not directly on atriums (x10, x11, ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mark M wrote a review Jul 2021
1 contribution
Main issue was not found until last morning. Found mattress although covered with a clean pad had a very large urine stain. Pad and bedding above was clean so issue was known and allowed. May be because of COVID, but for a 4 night stay I was expecting maid service at least once. Was built as a nice hotel. Just looks like not much spent since.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Guessing is a crap shoot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alan304 wrote a review May 2021
Cranford, New Jersey1341 contributions212 helpful votes
The room was large, clean, and quiet. The COVID-compliant breakfast was acceptable. The parking lot is large and there is a large open lobby. The staff is helpful. The hotel is located across the street from a mostly empty mall.
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Date of stay: May 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David M wrote a review May 2021
Tampa, Florida56 contributions80 helpful votes
This property is centrally located near 394/169 and adjacent to Ridgedale Mall. This property is very convenient going to Lake Minnetonka / Wayzata as well as Downtown Minneapolis and many of the other parts of the Twin Cities. The hotel is clean modern, fast check in, well kept. Dining options were extremely limited due to COVID they had closed all of their on site facilities. The pool and gym were open and functioning. The beds at this property are excellent.
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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MNteacher wrote a review Mar 2021
43 contributions27 helpful votes
The lobby was nice and the person working at the front desk was friendly. Our room, though, wasn’t great. The fridge wasn’t working, and when I tried to call guest services to ask about it. I found the phone was dead too. The room was too warm and got warmer as the night went on even though we had the heat turned off. There was no way to cool it down because their air conditioners aren’t connected in the winter.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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tdmartin001 wrote a review Feb 2021
Brainerd Lakes Region, Minnesota6 contributions8 helpful votes
When we checked in at the front desk, Yolanda was there to greet us. Super friendly and very accommodating, whatever questions we had she always had an answer for us.After a long day of traveling around she made feel very welcome. The hotel was fine but could use a refresh and an update.
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Date of stay: February 2021
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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UncleK wrote a review Dec 2020
Marshall, Minnesota41 contributions27 helpful votes
+1
Front desk staff is helpful and friendly. I was in room 302, where the window overlooks the pond to the east. Nice room. Comfortable bed and pillows. The heater fan isn’t too loud. Decent size fridge in the cabinet under the tv. My soda pop froze the first night. I found the temperature control on the outside of the fridge, back top right corner, adjusted it, and after that, it was fine. There are 2 microwaves available in the breakfast room on floor 1. (breakfast currently not served due to Covid, bar and restaurant closed) Nice desk for using the laptop. Wobbly corner shelf in the shower, but no biggie. Bathroom was nice. My only real complaint is the tv service. Not sure if it’s cable or satellite. Half the channels were analog with bad picture quality. The worst channels were FS1 and Golf Channel, it would freeze up at times. Even the high-def channels didn’t have optimal picture quality compared to what I’m used to at home. When changing channels, it only displays the channel name, not the program name. I discovered on my second day, by accident, that there is a channel guide on channel 99.
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Date of stay: December 2020
Location
Service
Sleep Quality
Room Tip: Most windows face outside, some face towards the indoor pool, which is a large atrium
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$133 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton minnetonka, minnetonka sheraton, sheraton minneapolis
LOCATION
United StatesMinnesotaMinnetonka
NUMBER OF ROOMS
220
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Frequently Asked Questions about Sheraton Minneapolis West Hotel
Which popular attractions are close to Sheraton Minneapolis West Hotel?
Nearby attractions include Breakout Games - Minneapolis (0.3 miles), Ridgedale Center (0.3 miles), and iFLY Indoor Skydiving - Minneapolis (0.5 miles).
What are some of the property amenities at Sheraton Minneapolis West Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Minneapolis West Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Minneapolis West Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Minneapolis West Hotel?
Yes, parking is available to guests.
What are some restaurants close to Sheraton Minneapolis West Hotel?
Conveniently located restaurants include BLVD Kitchen & Bar, Bacio, and Redstone American Grill.
Are there opportunities to exercise at Sheraton Minneapolis West Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Sheraton Minneapolis West Hotel have an airport shuttle?
Yes, Sheraton Minneapolis West Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Minneapolis West Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Minneapolis West Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Minneapolis West Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.