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Minneapolis Marriott Southwest

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5801 Opus Parkway, Minnetonka, MN 55343
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260 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Garden City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

This is the worst Marriot I have ever stayed in. No bar ambience. Also, TVs didn't work in bar due to non-payment of cable bill. I would never stay here again as the hotel seemed very depressed. Not sure what is going on here.

Helpful?
Thank rely93
Lawton
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has the greatest beds to sleep in and they are the most comfortable of any I have ever slept in and I have spent many nights in a hotel over the years. The staff in the lounge are great and greet you by name and remember what you like. I highly recommend this hotel..

Helpful?
Thank U9960SUscotts
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for staying with us over the Gala weekend. We appreciated the opportunity to host you and we are glad to hear our beds meet your sleeping needs and were so comfortable. We just upgraded all of our sleeping rooms as well as every area around the property to create a beautiful new modern feel. I will share you... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family came down to the twin city area at the start of June for a family / birthday trip. We used Expedia to book our hotel. Finding the hotel was quite simple, but we were surprised at the nearly empty parking lot. I'm not sure why, but there was almost no one using the hotel the first weekend of... More 

Helpful?
Thank Jesse S
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for choosing our property during the July 4th holiday weekend. We appreciated the opportunity to host you. I am glad to hear that you enjoyed all the new amenities as well as the look of our recently renovation hotel. It definitely has an upgraded modern feel to it now. I am also pleased to hear you got the... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a commendation for Alican who provided outstanding services during my evening visit at the M-Club on 7-11-2016. He was very warm and made you feel like you were special. Alican provided very efficient, effective and outstanding services. Thank you Alican for making my visit a SUPERB one. A Happy Customer!

Helpful?
Thank rswan921
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to highlight the services provided by Alican in our M Club Lounge. I have shared your feedback with him as well as the rest of the team. We were all thankful for having the opportunity to host you during your time at our property and we look forward to making your next stay even... More 

Naperville, Illinois
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This concierge club has a wine cabinet machine that you put your room key in and it auto serves. No liquor and no beer. You do not drink wine then good luck. It was EMPTY and it is huge. Food is terrible in the club. Restaurant is ok at best. Find another hotel if you are a gold or platinum... More 

Helpful?
1 Thank keanoreno
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property and your M Club lounge experience. I am sorry to hear it did not meet your expectations. I would like to make you aware that we do offer beer and liquor service with our attending staff as the M Club Lounge is located next to our Blue Birch bar and... More 

Austin, TX
Level Contributor
162 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I agree with other reviewers - the staff delivers exceptional service here. Jessica helped us get a great room, Vivian and Ruthlene were Marriott-trained interns that were friendly, helpful, and professional. And Myrna in the M Lounge was an excellent host. Thanks to all! This hotel is an outstanding choice for runners/walkers because there must be 10-15 miles of trails... More 

Helpful?
1 Thank longtimeresident
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff has consistantly provided exceptional service to me for many years. The rooms are clean and comfortable. The highlight of my stay is usually a relaxing beer on the patio overlooking the pond. Easy commute to the airport and downtown. I highly recommend the property for any travel to minneapolis.

Helpful?
Thank rwnbm
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our hotel, we appreciate your feedback. We are excited to hear that you enjoyed the opportunity to relax and have a cold beer on our patio. We have made some great enhancements out there which include music, waterfalls, games, golfing along with a beautiful new bar. We are also excited to hear... More 

Denver, Colorado
Level Contributor
75 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is the standard Marriott. I highly recommend (not in winter), getting a drink and sitting by the lake. If you are there on business and are pumping and storing. Know the fridge they provide does not freeze, no matter what you do to it. The hotel says they will take a freeze, but I don't trust that, and... More 

Helpful?
Thank Terri K
Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

Terri, Thank you for taking time to give us a positive review, as well as make me aware of the issues with the microwave and freezer. I will check with our maintenance department on both items and make sure our staff is not telling guests that the refrigerator will hold a freeze. We are always happy to store items in... More 

Level Contributor
146 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel hosted a friends wedding which included rooms for Friday and Saturday, the wedding venue, reception venue and all accommodations that go with a wedding. Staff were friendly and accommodations were good for a large wedding (350-400 guests). Group rooms were provided so rooms could be combined for each side of the wedding party. There was ample room to... More 

Helpful?
Thank HopheadWI
Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

Caitlin, Thank you for taking time to review our hotel for your friend's wedding. We are delighted you found the rooms and wedding venue comfortable. I do apologize about the sandwiches which we could not save for you due to food safety rules. We are glad you enjoyed our beautiful patio and found it to be the perfect size for... More 

Charlottesville, VA
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel on the edge of Minneapolis. Very friendly staff with international backgrounds. Updated interiors and the MOST comfortable bed ever (even for Marriott high standards). Only downside is that the showers had no hot water in the morning. Things happen.

Helpful?
Thank Oceantics
Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

Thank you so much for the wonderful review on our hotel and staff; I do apologize for the cold water the morning you were here; we did have a boiler fail over night and could not get it repaired until later that day, unfortunately, after morning shower time. Thank you for being so understanding and we hope to see again... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Experience a re-energized hotel near Minneapolis offering an ideal location, nestled amongst walking paths and perfect for outdoor excursions, yet close to highways and attractions. The Minneapolis Marriott Southwest, a premier hotel in Minnetonka, provides a haven for relaxing and socializing with an open lobby and MI Greatroom, a perfect spot to work or play. When not relaxing in our Greatroom or enjoying the outdoors, feel at home in over 300 spacious hotel rooms and suites, featuring luxurious touches such as plush Revive bedding and 37 inch flat screen TVs. Explore exciting amenities including a health club and heated indoor pool, or enjoy a bite to eat at Blue Birch, featuring eclectic regional cuisine for breakfast, lunch and dinner. With over 14,000 square feet of flexible meeting space, including a scenic outdoor patio, our hotel is the ultimate venue for both large corporate retreats and intimate social gatherings. ... more   less 

Additional Information about Minneapolis Marriott Southwest

Address: 5801 Opus Parkway, Minnetonka, MN 55343
Location: United States > Minnesota > Minnetonka
Price Range: $113 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Minneapolis Marriott Southwest 3.5*
Number of rooms: 323
Reservation Options:
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Also Known As:
Minneapolis Marriott Southwest Hotel Minnetonka
Marriott Hotel Minnetonka
Marriott Minnetonka
Minnetonka Marriott
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