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Traveler (265)
360
Panoramas (8)
Room & Suite (296)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Minneapolis
Updated 11/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 65 hotels in Minneapolis
Location
4.6
Cleanliness
4.6
Service
4.3
Value
4.1
GreenLeaders Silver level
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Property amenities
Paid public parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Hotel links
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1272Reviews16Q+A100Room tips
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Most Recent
Dabado13 wrote a review Sep 2022
Castro Valley, California224 contributions14 helpful votes
+1
My first time to Minneapolis and the City is awesome. The Westin is a perfect place, centrally located downtown. The lobby and restaurant are an old Bank building. It’s very nostalgic and awesome. I really enjoyed it and the city itself has so much to offer…professional sports, restaurants, jazz, theater, etc.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Light rail from airport or around town is one block away. Go to the Bank Restaurant for happy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded 6 days ago
Thank you for your positive feedback. We appreciate you taking the time to let us know of your experience during your stay with us. Your feedback is valuable and will be shared with my team. We hope you will choose to stay at The Westin Minneapolis on your next visit to the city. Sincerely Deepak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert D wrote a review Aug 2022
Branford, Connecticut27 contributions9 helpful votes
+1
Hotel's Favorite
I'm currently staying at the splendid Westin Minneapolis and needing an umbrella today for a wedding, I stopped by the front desk yesterday to reserve an Umbrella for today. Natasha checked and sincerly apologized they were out of umbrellas. She brought in her personal umbrella from home this morning for me to use today, incredibly thoughtful of her and her caring has been emblematic of the staff for my stay here including Vi at the front desk, Abraham at the bar, and Urban, one of the hotel engineers. Located in the 1941 Farmers and Mechanics Savings Bank building, the original banking room has been restored as the lobby and restaurant / lounge and the wine cellar in the bank vault! Beautiful period interiors. This a beautiful hotel with a very professional and caring staff, and in a great location for visiting downtown Minneapolis. As an Ambassador level Bonvoy member, I highly recommend The Westin Minneapolis.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Aug 8, 2022
Good morning Thank you very much for taking the time to give us your feedback. We are very grateful for your business and glad that you enjoyed your stay. We are proud of Vi, Abraham and Urban for going above and beyond. They are all tremendous associates of our team and examples that inspire others. We look forward to welcoming you back to our hotel soon and to serving you again. Sincerely Deepak Subbaiah General Manager The Westin Minneapolis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamie W wrote a review Aug 2022
3 contributions
The staff was friendly and very helpful. We enjoyed our stay. The hotel was clean and the room was spacious. We loved the indoor walkways connecting all of the buildings. Loved all of the gathering spots to visit with friends and family.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Aug 22, 2022
Thank you very much for your feedback. We are glad that you enjoyed your stay and that our staff went above and beyond to make you comfortable. We look forward to welcoming you again on future visits to Minneapolis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kesco wrote a review Aug 2022
Apex, North Carolina19 contributions6 helpful votes
Nice hotel. Great location. Reasonable rate. Exceptionally poor customer service. Was overcharged $21+tax on electronic check out for a “pantry” fee. I did not visit any pantry. 4 emails, 1 phone call (told me it’d be credited), 1 complaint to Marriott worldwide, then a credit card dispute. Still no resolution. It’s a nice hotel but expect for any overcharges - zero customer service.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Aug 22, 2022
Thank you for taking the time to give us your feedback. Please let me know the name under which you had made your reservation and I will look into the additional charges that were tacked on to your folio and refund them.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim H wrote a review Aug 2022
1 contribution
We had a great stay over the weekend! We were in town for a Twins game and the hotel is located a 10 min walk from the stadium. The front desk staff went above and beyond to make us feel special. Big thank you to them! Room was clean and as advertised.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Aug 8, 2022
Dear Tim Thank you very much for your feedback. We are glad that you enjoyed your stay and that our staff went above and beyond to make you comfortable. We look forward to welcoming you again on future visits to Minneapolis and hopefully the Twins keep winning. Sincerely Deepak Subbaiah General Manager The Westin Minneapolis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas E wrote a review Aug 2022
1 contribution
I stayed one night, arrived late and had several questions for the front desk team. Samantha helped me patiently and with a big smile and made my evening simple and stress-free. Highly recommend the hotel and thank you Samantha!
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Aug 5, 2022
Dear Thomas Thank you very much for your feedback. Thank you also for your business and for taking the time to write about your experience. We are glad that you enjoyed your time with us. Your positive comments about Samantha's helpfulness and patience is greatly appreciated . I will make sure to share it with her and at our townhall coming up shortly. She will certainly be recognized for going above and beyond. We hope you have a wonderful weekend and look forward to welcoming you again. Sincerely Deepak Subbaiah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angie L wrote a review Jul 2022
Maple Grove, Minnesota26 contributions3 helpful votes
Our stay was great! I’ll stay here again ! You can’t beat the location, it’s walking distance to anywhere . Room was clean , front desk ladies were super polite and knowledgeable and helpful! Beds and pillows were extremely comfortable. We had to park our car across the street , I was aware of that , so that wasn’t an issue. Their pool was nice , they have hot tub , their gym was super clean . Overall we had absolutely wonderful experience.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Aug 1, 2022
Thank you very much for taking the time to let us know of your experience at The Westin Minneapolis. We appreciate your business and value your feedback. We also hope you will give us the opportunity to serve you again. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D3RR4Z wrote a review Jul 2022
Antalya, Turkey393 contributions47 helpful votes
Poor service, bad communication and zero guest relations. Checked in yesterday and my room was not cleaned, it even had the previous guest clothes in the room. There was always used soiled toilet paper on the bathroom floor. I could forgive and forget that (just about) - but when I requested for my new room to be cleaned twice and change of towels - my requests were ignored altogether with no assistance or acknowledgement. When I went to the front desk to ask why my room wasn't serviced the lady literally looked blankly at her screen for over 5 mins and replied about with that "room service" was no longer available. Currently looking for another hotel that I could finish my 5 day stay in Minneapolis. Will never come or recommend this hotel. Staff have no interest in helping guests... strangelyball the staff with the exception on "one or two" are all literally working with angry, bored and dismissive faces. Not sure why people like this are front of house if they clearly have no interest Helping guests make their stay more enjoyable. Poor first experience of the Westin Minneapolis
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Still relying on covid rules and they will not service your room daily. Even if you request it it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Jul 18, 2022
Dear Derraz At the outset, please accept my sincere apologies for the unpleasant experience you have had during your stay with us. Clearly we did not meet your expectations and performed well below the standards that we ourselves set. I will be addressing each and every feedback that you have given us, with the concerned department leaders and ensure that we make it right for your for the remainder of your stay. I understand that my colleague Natasha at the Front Desk was able to move you to a new room and I am also aware that our Director of Housekeeping will ensure that your room gets cleaned as and when you request it. Once again, I am very sorry for how we performed so far. My team and I will work hard to ensure we do better and to make the rest of your stay a comfortable experience. Please feel free to reach out to me if I can be of any assistance. Sincerely Deepak Subbaiah General Manager The Westin Minneapolis dsubbaiah@westinmpls.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe D wrote a review Jul 2022
1 contribution
I was here for a competition and Vi and Latesha were a huge help during my stay with directions, dining suggestions, and arranging transportation. They are the best! Very knowledgeable, friendly, and helpful.
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Jul 10, 2022
Dear Joe Thank you for your feedback and for taking the time to write to us. We greatly appreciate you recognizing both Vi and Latesha for their exceptional service. We will make sure to recognize them for their great work during our next townhall. We value your business immensely and hope that you will continue to be our guest on future visits to Minneapolis Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Austin R wrote a review Jun 2022
1 contribution
We had a great weekend in MSP for a Twins game! We loved the location of the hotel. The staff was so kind and friendly to us & our kiddos all weekend! The valet lady was also so nice!! To top it off one of our little boys left his stuffed animal behind in the lobby and when I called the front office manager (Unique) answered and right away said that she had it and insisted she would send it in the mail to us! It was beyond her job & we are so very grateful!! We will be back for sure!
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Use the valet!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepak Subbaiah, General Manager at The Westin Minneapolis
Responded Jul 1, 2022
Dear Austin Thank you for your positive feedback. We appreciate you taking the time to let us know of your experience during your stay with us. Your feedback is valuable and will be shared with my team so that they know they are being appreciated for their great work. We hope you will choose to stay at The Westin Minneapolis on your next visit to the city. Sincerely Deepak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$173 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin minneapolis hotel minneapolis, westin minneapolis, minneapolis westin
LOCATION
United StatesMinnesotaMinneapolisDowntown
NUMBER OF ROOMS
214
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Frequently Asked Questions about The Westin Minneapolis
Which popular attractions are close to The Westin Minneapolis?
Nearby attractions include Escape the Room (0.3 miles), Minneapolis Skyway System (0.1 miles), and Foshay Tower (0.2 miles).
What are some of the property amenities at The Westin Minneapolis?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at The Westin Minneapolis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Minneapolis?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Westin Minneapolis?
Conveniently located restaurants include The Capital Grille, Zelo, and Murray's.
Are there opportunities to exercise at The Westin Minneapolis?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is The Westin Minneapolis located near the city center?
Yes, it is 0.4 miles away from the center of Minneapolis.
Are any cleaning services offered at The Westin Minneapolis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Minneapolis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Minneapolis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Minneapolis?
Many travelers enjoy visiting Peavey Plaza (0.4 miles), Ard Godfrey House (0.9 miles), and Semple Mansion (1.1 miles).