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InterContinental Minneapolis - St. Paul Airport

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5005 Glumack Drive, Minneapolis, MN 55450
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$151
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$151
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$151
$142
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Traveler (67)
Room & Suite (23)
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About

#39 of 56 hotels in Minneapolis
Location
Cleanliness
Service
Value
The only hotel connected to the airport, this stunning, brand-new property is designed as the ultimate destination for both leisure and business. Guests with carry-on baggage only can easily access the airport via the Skyway, at Terminal 1, Gate C 25. The hotel also provides free shuttle service and is accessible by direct road with dedicated parking or light rail. Relax in sophisticated guestrooms and luxury spa, dine in 3 outstanding restaurants or host an event in 25,000 sf of meeting space, all conveniently located only 20 minutes to the downtowns of Minneapolis or St. Paul and 5 minutes to Mall of America.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Paid internet
Sauna
Coffee shop
Restaurant
Breakfast available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Hotel links
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166Reviews15Q+A18Room tips
Traveler rating
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Popular mentions
Yes, I recommend this property. I would recommend this location everyone. It clean, quite... and the bathroom rocks.. blue light great for TikTok videos (Jabbers55). Had a great stay before my flight... shuttle to my terminal quick.. driver was a great Communicator .
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Response from Ken D, Manager at InterContinental Minneapolis - St. Paul Airport
Responded Apr 12, 2020
Hello Jabbers5, Thanks for taking the time to share this awesome review of the ItnerContinental MSP Airport on Trip Advisor! Our guests love the clean feel of our bathrooms that offer blue lights that are designed to not disrupt sleep. We look forward to welcoming you back again soon. Regards, Ken Delecki Hotel Manager
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Flight got cancelled. I stayed the night. It was perfect,no noise. Walk in shower is better than tubs.Price was reasonable. Bed was very comfortable.The bathroom was perfect size. They offered everything.
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Response from Ken D, Manager at InterContinental Minneapolis - St. Paul Airport
Responded Apr 12, 2020
Hello KwanitaH, Thank you for sharing your glowing review of the InterContinental Minneapolis St. Paul Airport on Trip Advisor. Despite your stay with us being unplanned, I'm happy to hear that we were able to provide you with an enjoyable experience. We hope to welcome you back again soon the next time your travels bring you to Minneapolis. Regards, Ken Delecki Hotel Manager
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The hotel description says that "Guests with carry-on baggage only can easily access the airport via the Skyway, at Terminal 1, Gate C 25.". Yes they can but the Skyway has limited hours. Current construction also prevents one from walking to the airport via other means. The advertisement also states that "The hotel also provides free shuttle service...". True but you need to know more. I arrived at 8 PM for a 5:20 AM flight. I discovered that the walkway to the terminal is not open at 4 PM (recall it opened at 6 PM) and construction prevented walking. I asked for a 4 PM shuttle time (quite reasonable for a 5:20 PM domestic flight). The latest time I could get was 3 PM - 2 hours and 20 minutes prior to the flight. The desk attendant said the shuttles were full. I asked about a taxi / Uber - and the attendant said that they charge extra and wasn't sure that they would actually come to the hotel. As a result - we went with the 3 PM shuttle rather than trying to get a ground transportation on our own. I asked if I could have reserved a shuttle when I made the reservation - but that was not an option. To the Hotel's credit - I asked for a discount given that the walkway wasn't open and they could not provide a timely shuttle - and the manager at the check in gave me 20% with no grief. The hotel gets a one star rating because the hotel description is mis-leading (walk way not always open, shuttle only available if not full...) and the desk was not able to assist me in getting a taxi / Uber. So - be careful - call ahead regarding walkway situation or pick a different hotel. You're a bit on your own until the hotel catches up to the world class MSP airport. Safe travels!
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Response from Ken D, Manager at InterContinental Minneapolis - St. Paul Airport
Responded Mar 11, 2020
Hello Drew K, Thank you for sharing this review. We make every effort to clearly communicate the best ways for our guests to get to the airport from our hotel as we do not want to mislead our guests; I am sorry if you felt misled. Guests can always come over to our hotel from the airport by gate C25, and our TSA checkpoint hours are currently 4:45 AM to 10 AM. We make every effort to schedule our shuttles upon arrival as it helps us keep an accurate count of guests that can be taken at a given time to ensure that everyone can get to the airport when they expect to and that we do not run out of space in our vehicles. I hope that we have the chance to welcome you back again soon to experience a better stay now that you are familiar with the great services and rooms that we offer. Regards, Ken Delecki Hotel Manager
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Amazing Hotel with first class service Amazing views from all rooms. Great Restaurants "Lavoya" & Brad Street were Amazing! Fantastic food presentation with a great wine list selection. Great for meeting planners and events coordinators.
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Response from Ken D, Manager at InterContinental Minneapolis - St. Paul Airport
Responded Feb 17, 2020
Hello 007Kimo, Thank you so much for sharing this great review of the InterContinental MSP Airport on Trip Advisor! I'm glad to hear that you enjoyed LaVoya and Bradstreet- we're lucky to have two great restaurants that allow our chefs to showcase their skill and creativity. They definitely are a big part of the reason that so many guests continue to stay with us as they are truly fantastic experiences. We look forward to welcoming you back again soon! Regards, Ken Delecki Hotel Manager
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This review is specifically for the Broadstreet Craft House Bar. Have you ever gone to a bar and not even been recognized as a customer for over 5 minutes. We did. Stood at the bar while the bar staff completely ignored us. It got so bad other patrons at the bar finally asked the bar staff to give us some service. Wow, poorest customer service ever.
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Response from Ken D, Manager at InterContinental Minneapolis - St. Paul Airport
Responded Feb 9, 2020
Hello mikebWoodbury, Thank you for sharing this review. I was disappointed to hear that you did not enjoy the service at our Bradstreet Crafthouse. I have discussed this with our food and beverage managers who will be doing some additional training with our staff so that we can deliver a much better experience. Regards, Ken Delecki Hotel Manager
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PRICE RANGE
$143 - $259 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMinnesotaMinneapolis
NUMBER OF ROOMS
291
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Frequently Asked Questions about InterContinental Minneapolis - St. Paul Airport
Which popular attractions are close to InterContinental Minneapolis - St. Paul Airport?
Nearby attractions include Minnesota! (0.3 miles), Red Balloon Bookshop (0.3 miles), and Authors Bookstore (0.3 miles).
What are some of the property amenities at InterContinental Minneapolis - St. Paul Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at InterContinental Minneapolis - St. Paul Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Minneapolis - St. Paul Airport?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to InterContinental Minneapolis - St. Paul Airport?
Conveniently located restaurants include Twinburger, La Voya, and Mill City Tavern.
Are there opportunities to exercise at InterContinental Minneapolis - St. Paul Airport?
Yes, guests have access to a fitness center and a sauna during their stay.
Does InterContinental Minneapolis - St. Paul Airport have an airport shuttle?
Yes, InterContinental Minneapolis - St. Paul Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Minneapolis - St. Paul Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Minneapolis - St. Paul Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Minneapolis - St. Paul Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Minneapolis - St. Paul Airport?
The staff speaks multiple languages, including English and Spanish.