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Extended Stay America - Minneapolis - Maple Grove

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Extended Stay America - Minneapolis - Maple Grove
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77 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Cleveland
Reviewed 4 days ago NEW

Property is off the normal road area. In a very nice area but quality wasn't as expected from an extended stay. Rooms we're comfortable and clean. Hall Ways weren't that great or kept clean. Laundry entry door wouldn't take a key for two weeks. I spoke with front desk to allow entry. She had a hard time. By the time...

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Helpful?
Thank Virgil O
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 1 week ago NEWvia mobile

This hotel is your standard two start hotel. No pool or gym, you only get turndown service if you stay more than a week. The breakfast consists of coffee and granola bars. If you are staying longterm, check out the EPP (Extended Perks Program). If you stay longer than a month you can get a 40% discount on your stay....

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Helpful?
Thank Traveling_Jdawg
Reviewed 3 weeks ago via mobile

My mom and I first checked in to a hotel across the street. It was dirty and stank of marijuana, even in the lobby. We immediately checked out. We'd seen extended Stay America on our way in and booked a room on Expedia. Jasmine at the front desk was warm, welcoming, and very empathetic. We were immediately comfortable. For $8.50...

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Helpful?
Thank Sherri W
Manager_11525, Manager at Extended Stay America - Minneapolis - Maple Grove, responded to this review

We appreciate you sharing your experience for choosing to stay with us. It is good to know you received a warm welcome from our staff. Even better is that you had a comfortable stay at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Minneapolis, MN
Reviewed November 3, 2016

I understand this is an extended stay hotel, with folks who are here longer term than a few nights. But when I made my trip out to Minnesota, I wanted a kitchen, so I decided to risk it. I didn't even get to see the nightly prices because I booked as a package, but it seems to have come out...

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Helpful?
Thank Purify_Your_Body
Reviewed November 3, 2016 via mobile

This was my first stay at an extended stay so I did not know what to expect. First thing I was visiting family in the area for only one night. So I knew I would just be sleeping in the room and leaving early in the morning. The front desk gal was friendly and as I was a senior she...

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Helpful?
Thank Terry A
Fridley, Minnesota
Reviewed September 13, 2016 via mobile

The staff at this location was very friendly and accommodating. I was there Wednesday through Sunday and used priceline to book the room. When I first checked in I went to open the shades and a wasp was on the window inside the room. I then went to turn on the TV and nothing happened. I noticed the power cord...

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Helpful?
Thank Tiia M
Hampshire, Illinois
Reviewed July 26, 2016

When I walked in the window was open even though it was 90 degrees outside with the air conditioner set at 60. The smell in the room made my eyes water. I ended up checking out because there was no way I could sleep there. They used cheap room freshener to try to mask the smoke smell. Will not be...

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Thank kcoleman2016
Reviewed July 23, 2016 via mobile

Dirty hotel rooms. Customer service was bad. No room service! I called the front desk lady if I could request for a vanity mirror and she laughed at me historically saying that, "we ain't got none of that here." Rude much! Everything was self serviced. Towels were dirty and I found a price of blonde hair on my towel. Found...

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Helpful?
Thank mimiv8
Billings
Reviewed July 9, 2016 via mobile

I called to make a reservation for my son who was traveling alone across country. They do not accept credit cards over the phone. I asked if the hotel accepted cash (he only had cash) and was told yes with $100 put down for incidentals and the money would be refunded on checkout. He arrived at the hotel late at...

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Helpful?
Thank Ellejaay
Manager_11525, Manager at Extended Stay America - Minneapolis - Maple Grove, responded to this review

I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the misunderstanding and confusion with our policies. This is something new that we have recently put into place, and although it does not help you out at this time, it is for the long term benefit of the hotel and our guests. In response...

Hermantown, Minnesota
Reviewed June 13, 2016

On going to the hotel, it is loaded with signage stating that it is a smoke free hotel and that smoking was not permitted within 100 feet of the building. However, there were several people right at the entrance smoking every time we entered or exited the building. When we entered our room the smell of second/third hand smoke was...

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Helpful?
Thank Ken S
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Minneapolis - Maple Grove

Address: 12970 63rd Ave N, Maple Grove, MN 55369-6001
Location: United States > Minnesota > Maple Grove
Price Range: $75 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Minneapolis - Maple Grove 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Extended Stay Maple Grove
Maple Grove Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Minneapolis - Maple Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms we're good. Very little traffic.”
 of 5 bubbles virgilo434, 4 days ago | Read review
“skip this hotel, you will thank me.”
 of 5 bubbles Purify_Your_Body, Nov 3, 2016 | Read review
“Don't go there”
 of 5 bubbles 461kens, Jun 13, 2016 | Read review
“don't go there!”
 of 5 bubbles 291donalds, Apr 13, 2016 | Read review
“stay any place else but here”
 of 5 bubbles 410dustink, Feb 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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