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Caribou Highlands Lodge

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307 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a great, family-family friendly lodge. Easy access to hiking such as Temperance River State Park and Cascade River State Park to name a few. Also 20 minutes from Grand Marais, which is a great place to eat. Overall clean and comfortable, though our sink was clogged when we arrived. Staff were nice enough - I am 20 years... More 

Helpful?
Thank Ashley C
Saint Paul, Minnesota
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family and I have stayed here many times. I was here again just this last weekend. We have stayed in the main lodge (average rooms with a rustic décor) but most often stay in the condos. The condos are wonderful, if you have a big group, rent 505, great unit and miraculously free from the hot/cold spots of other... More 

Helpful?
1 Thank marriedtenplusyrs
Woodbury, Minnesota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a fantastic experience at Caribou Highlands for our mini moon! We stayed in the Nordic Whirlpool room- a perfect room above the outdoor pool area at the end of a hallway. It was clean and as cozy as a cabin with a: fireplace, deck to look out over the pool and mountain area, Jacuzzi with the mountain view,... More 

Helpful?
Thank kstet0029
Red Wing, Minnesota, United States
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall a good stay We stayed in one of the suit condos by the outdoor pool. The room was clean but not stocked (trash bags, dish detergent or coffee) but thankfully the lady at the front deck was nice enough to get me everything I needed. The restaurant in the lodge is nice, food good and the staff was pretty... More 

Helpful?
Thank Candice F
Owatonna, MN
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights and it was ok. The location is great, close to the lifts and what not at Lutsen. The rooms are northwoods decor and generally clean. My biggest complaint was that the walls were paper thin. I could literally here my neighbors zipping suitcase, eating breakfast, opening beverages, snoring, etc... Overall it was nice but don't... More 

Helpful?
Thank caad4rep
John K, General Manager at Caribou Highlands Lodge, responded to this review

Thank you for staying with us and thank you for your review. I'm sorry the walls between lodge units didn't allow the privacy you expected. I'm glad you enjoyed the location and the rest of the resort though. John More 

Miami, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 21, 2016

When we checked in, we were given a room with a wall adjacent to the hotel lobby. It was a Friday night, so I requested a room away from the lobby. The desk clerk said she'd have to check to see if another room was cleaned. She left & came back, stating it was not. She selected another room, went... More 

Helpful?
Thank D T
John K, General Manager at Caribou Highlands Lodge, responded to this review

Thank you for staying with us and thank you for the detailed review. I'm sorry for the delay at check in. Our desk staff likes to make sure that the rooms are ready to go for our guests before sending them to the room, especially when we need to switch the room for you. As you found, the room was... More 

Travelers are raving about these Lutsen hotels

Eagan, Minnesota
1 review
5 of 5 stars Reviewed May 1, 2016

Just love this place! We just spent an amazing weekend at Caribou Highlands Lodge. The staff and management are very responsive. I had one small 'complaint' and Tina fixed it immediately, just like she said she would. Our rental (townhome) was clean and tidy when we arrived, just like I would hope and expect it would be. Roxie was very... More 

Helpful?
Thank MeDaveyboy
Emily H, Guest Relations Manager at Caribou Highlands Lodge, responded to this review

Dear "MeDaveyboy", Thank you so much for taking the time to share your weekend experience with us. We are so pleased that you enjoyed your stay. In behalf of our staff, we would love to welcome you back on a future stay. If I can be of any assistance, don't hesitate to contact me. Thank you, Emily Haussner (Guest Services... More 

Minnesota
2 reviews
5 of 5 stars Reviewed May 1, 2016

This was our first skiing the vacation at Lutsen. The ski in-ski out was fantastic. We had a great time with our five kids and our dog. Thank you townhome unit #525 for welcoming pets. What a lovely unit and beautiful view. Very comfortable accomodations. It looks like Caribou Highlands has great summer activities as well so we are planning... More 

Helpful?
Thank Robnyk
Emily H, Guest Relations Manager at Caribou Highlands Lodge, responded to this review

Dear "RobynK", We are so happy that your family (two legged and four legged) enjoyed your trip to Caribou Highlands! We are pleased to welcome pet guests into several of our accommodations, and it sounds like you found one that suited you perfectly. We do have plenty of Summer Activities planned and we would love to welcome you back to... More 

Thunder Bay, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

About a week before my trip Caribou Highlands had some issues come up that could have wrecked my vacation. But the amazing staff, especially Kimberly helped to smooth the ride by upgrading me to a room in Eagle Ridge. Included an amazing gift basket. And cut the price. This is what customer service looks like! I hope next time I... More 

Helpful?
Thank Jordan W
John K, General Manager at Caribou Highlands Lodge, responded to this review

Thank you for the great review! I'm glad that we were able to make sure your experience was not impacted by our project. Kimberley is a rock star, as is our whole team, and I hope you'll come back and experience our resort first hand in the future. Thanks again and we'll see you soon! More 

Minneapolis, Minnesota
Level Contributor
1 review
1 of 5 stars Reviewed April 13, 2016 via mobile

We stayed at Caribou Highlands in August last year (2015)-- our unit had filthy carpet, broken shades, no gas in propane tank for grill, broken cooking element on stove, stinky garbage that hadn't been emptied but instead was shoved in the outdoor ski locker,the tennis courts looked like they had been jackhammered they were breaking up so badly with chunks... More 

Helpful?
Thank K L
John K, General Manager at Caribou Highlands Lodge, responded to this review

Thank you again for taking the time to give your feedback. I appreciate it as it gives us the opportunity to improve. I'm sorry for the issues you experienced. Some I understand, some I simply can't explain. Much time has passed since your stay and many of these things have been addressed. Admittedly, we struggled as many North Shore businesses... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Caribou Highlands Lodge on Lutsen Mountains, Minnesota's and the Midwest's largest ski destination located at the tallest mountain in the Midwest. Caribou Highlands is Minnesota's favorite ski resort. Our location nestled in amongst the Sawtooth Mountains just one mile inland from Lake Superior's North Shore, offers great views and a unique ski experience. Where else can you get big skiing and enjoy the unbroken Lake Superior horizon at the same time.The mountain views as enjoyed from our lodge rooms, condos, townhomes and spacious four-bedroom Poplar Ridge log homes are magnificent. Take the mountain gondola to the top of Moose Mountain and enjoy the breathtaking vistas of wide open water of Lake Superior.A Minnesota Family Ski ResortOnce you arrive at Caribou Highlands family ski resort in Lutsen, you'll find so much to do that there's no need to drive further. We have many resort activities that are offered as complimentary guest services, and are included in the very popular Explore! program. One of our most popular activities is the Mountain Kids Camp where kids are entertained with games and activities that are both challenging and fun. With so many choices of activities, it's nice to know there are also many ways to relax. There are three spa areas at the resort and an indoor pool. ... more   less 

Additional Information about Caribou Highlands Lodge

Address: 371 Ski Hill Road, PO Box 99, Lutsen, MN 55612
Location: United States > Minnesota > Lutsen
Price Range: $120 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Caribou Highlands Lodge 2.5*
Number of rooms: 149
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Also Known As:
Caribou Highlands Hotel Lutsen
Caribou Highlands Resort
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