AmericInn Lodge & Suites Ham Lake
13440 Highway 65 NE, Ham Lake, MN 55304-6918
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Room & Suite (5)
Dining (1)
About
Location
3.5
Cleanliness
2.9
Service
3.2
Value
2.9
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Newspaper
Non-smoking hotel
Parking
Wifi
Hot tub
Indoor pool
Vending machine
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Location
Full view
Contact
13440 Highway 65 NE, Ham Lake, MN 55304-6918
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181Reviews1Q+A13Room tips
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disgusted smoked pet room, I would not let my dog walk on the carpet. broken furniture, broken windows, animals chewed on furniture, door was scratched, stained sheets, door was not properly lock. this place is a dumped.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled
Value
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Helpful
They did not allow me to use my husbands military discount because he was not present even though I had his military id and on the phone they said they would honor as long as I had the card. We arrived late and asked for late check out which wasn’t relayed to morning staff. We were also given a key to another family/couples room instead of our own. There were bugs in the bed, the ac was broken, no hand soap provided in the bathroom, clump of hair on bathroom floor and dirty undulated toilet. Room smelled like stale cigarettes.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Helpful
It was a nice stay the staff was great. The food was good and it was quiet. We had a good time and felt they tried to make our stay as good as they possibly could. They were all attentive and helpful to us.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
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Location
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Helpful
They wouldn't give us a different room or refund. The Non smoking room reeked of stale cigarettes. I have allergies and was affected by it. The room wasn't I great condition either. I filed a complaint with corporate as well.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Cleanliness
Service
Sleep Quality
Helpful
This place is over priced and rundown. water flows from bathrooms above and smell of mildew. paint peeling off walls and dirty rooms. Food not edible and nasty. Bed linens had hole in them. Non existent high speed internet.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
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+1
Absolutely disgusting. Duct tape holding the carpet together, vomit on the lampshade, and the room reeked of smoke. The final straw was the blood smeared on the light switch in the bathroom. We checked out immediately and went to a much cleaner hotel. This hotel is a literal biohazard. How does a place like this stay open? The health department needs to make a visit. Horrid hotel.
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Date of stay: February 2022Trip type: Traveled
Helpful
I was very disappointed with my stay. Starting with a front desk person in a bad mood to no elevator to ripped lamp shades. Refrigerator set too high or not working properly. Stains on bedspread. TV remote FILTHY. No vending machines so if you didn’t bring anything to drink or eat, SORRY! I did get 2 bottles of water from the front desk lady when I asked if I could get water anywhere. The only thing that was positive was the quick check out.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The initial check in went OK -- didn't feel particularly welcome and the entrance was less than appealing -- pictures on line were probably from years ago. I asked about breakfast and was told about the bags. This has not been updated on the web sight so that would have been nice to know. We had stayed at an AmericInn a month ago in a different location and had a wonderful hot breakfast served. My husband and daughter then came in with suitcases and I dared to ask where the elevator was. At that point the person at the desk told us we had to leave. That she had every right to force us off the premises. We asked why and she just said we weren't welcome there. I asked many times for her name and the name of a manager and she refused. She then called the police to have us removed. During that phone call I asked many times to talk to the police myself. I would have loved to talk to them! Again, she refused. We waited outside for awhile but they never arrived. The woman at the desk was rude, hostile and just plain scary. I can't comment on the rooms as we never made it that far. We have stayed at different AmericInns and have had good experiences. As a matter of fact, we drove to another one that night a few miles away and it was just fine -- with a lovely hot breakfast in the morning!! It would have been nice to have a manager call me as they of course had my name and number - but no such luck. This was a horrible experience as there was more conversation that I won't put on this review. I will admit that I did not do my homework and read the reviews before I booked this place.... Lesson learned!…
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Date of stay: December 2021
Cleanliness
Service
Helpful
The lobby was dirty and staff sitting around, got to our room the carpet was torn, dirt on the floor, the bed had metal rods sticking out, room was dirty and smelled of cigarette smoke. No hand rail on the steps the carpet in the hallway has not been vacuumed in months. We checked out and went to another hotel.
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Date of stay: December 2021
Cleanliness
Service
Helpful
Not worth $75+! The bedrooms have been updated but the bathroom was tiny and in desperate need of repair. The beds were very comfortable and the bedding and room were well cleaned. The "breakfast" was horrible and was the only option offered. We were very disappointed.
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Date of stay: December 2021Trip type: Traveled
Helpful
PRICE RANGE
$77 - $120 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMinnesotaHam Lake
NUMBER OF ROOMS
50
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Claim Your Listing Frequently Asked Questions about AmericInn Lodge & Suites Ham Lake
Which popular attractions are close to AmericInn Lodge & Suites Ham Lake?
Nearby attractions include Bunker Beach Water Park (2.4 miles), Andover Cinema (3.7 miles), and National Sports Center (4.0 miles).
What are some of the property amenities at AmericInn Lodge & Suites Ham Lake?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at AmericInn Lodge & Suites Ham Lake?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at AmericInn Lodge & Suites Ham Lake?
Guests can enjoy free breakfast during their stay.
Is parking available at AmericInn Lodge & Suites Ham Lake?
Yes, free parking is available to guests.
What are some restaurants close to AmericInn Lodge & Suites Ham Lake?
Conveniently located restaurants include Hajime Sushi Restaurant, Carol's Restaurant, and The Tavern Grill.
Are there opportunities to exercise at AmericInn Lodge & Suites Ham Lake?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are any cleaning services offered at AmericInn Lodge & Suites Ham Lake?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at AmericInn Lodge & Suites Ham Lake?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to AmericInn Lodge & Suites Ham Lake?
Many travelers enjoy visiting Anoka-Champlin Mississippi River Bridge (7.2 miles) and Longfellow House (9.6 miles).
Is AmericInn Lodge & Suites Ham Lake accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.