disgusted smoked pet room, I would not let my dog walk on the carpet. broken furniture, broken windows, animals chewed on furniture, door was scratched, stained sheets, door was not properly lock. this place is a dumped.
They did not allow me to use my husbands military discount because he was not present even though I had his military id and on the phone they said they would honor as long as I had the card. We arrived late and asked for late check out which wasn’t relayed to morning staff. We were also given a key to another family/couples room instead of our own. There were bugs in the bed, the ac was broken, no hand soap provided in the bathroom, clump of hair on bathroom floor and dirty undulated toilet. Room smelled like stale cigarettes.
It was a nice stay the staff was great. The food was good and it was quiet. We had a good time and felt they tried to make our stay as good as they possibly could. They were all attentive and helpful to us.
They wouldn't give us a different room or refund. The Non smoking room reeked of stale cigarettes. I have allergies and was affected by it. The room wasn't I great condition either. I filed a complaint with corporate as well.
This place is over priced and rundown. water flows from bathrooms above and smell of mildew. paint peeling off walls and dirty rooms. Food not edible and nasty. Bed linens had hole in them. Non existent high speed internet.
Absolutely disgusting. Duct tape holding the carpet together, vomit on the lampshade, and the room reeked of smoke. The final straw was the blood smeared on the light switch in the bathroom. We checked out immediately and went to a much cleaner hotel. This hotel is a literal biohazard. How does a place like this stay open? The health department needs to make a visit. Horrid hotel.
I was very disappointed with my stay. Starting with a front desk person in a bad mood to no elevator to ripped lamp shades. Refrigerator set too high or not working properly. Stains on bedspread. TV remote FILTHY. No vending machines so if you didn’t bring anything to drink or eat, SORRY! I did get 2 bottles of water from the front desk lady when I asked if I could get water anywhere. The only thing that was positive was the quick check out.
The initial check in went OK -- didn't feel particularly welcome and the entrance was less than appealing -- pictures on line were probably from years ago. I asked about breakfast and was told about the bags. This has not been updated on the web sight so that would have been nice to know. We had stayed at an AmericInn a month ago in a different location and had a wonderful hot breakfast served. My husband and daughter then came in with suitcases and I dared to ask where the elevator was. At that point the person at the desk told us we had to leave. That she had every right to force us off the premises. We asked why and she just said we weren't welcome there. I asked many times for her name and the name of a manager and she refused. She then called the police to have us removed. During that phone call I asked many times to talk to the police myself. I would have loved to talk to them! Again, she refused. We waited outside for awhile but they never arrived. The woman at the desk was rude, hostile and just plain scary. I can't comment on the rooms as we never made it that far. We have stayed at different AmericInns and have had good experiences. As a matter of fact, we drove to another one that night a few miles away and it was just fine -- with a lovely hot breakfast in the morning!! It would have been nice to have a manager call me as they of course had my name and number - but no such luck. This was a horrible experience as there was more conversation that I won't put on this review. I will admit that I did not do my homework and read the reviews before I booked this place.... Lesson learned!…
The lobby was dirty and staff sitting around, got to our room the carpet was torn, dirt on the floor, the bed had metal rods sticking out, room was dirty and smelled of cigarette smoke. No hand rail on the steps the carpet in the hallway has not been vacuumed in months. We checked out and went to another hotel.
Not worth $75+! The bedrooms have been updated but the bathroom was tiny and in desperate need of repair. The beds were very comfortable and the bedding and room were well cleaned. The "breakfast" was horrible and was the only option offered. We were very disappointed.
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