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Country Inn & Suites By Carlson, Forest Lake

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Country Inn & Suites By Carlson, Forest Lake
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110 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Ash Grove, Missouri
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We stayed here 6/25 and was told at the time of check in that the room was $180 + tax. We were actually charged $230 + tax. This is a $50 over charge. This is a rip off and if we had been told the actual price we would have went somewhere else. Will never stay in another Country Inn... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank gordoba
Peter S, General Manager at Country Inn & Suites By Carlson, Forest Lake, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. Gordoba, We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the futur More 

Saint Paul, Minnesota
Level Contributor
62 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights as my new home in Forest Lake was being redid. I asked for a 7:30 wake up and both days, no call. Staff were pleasant. Breakfast is so so, typical. Nice orange juice, fruit and yogurt, but whoever invented the pancake style eggs should be locked up. Pool and hot tub were not working and... More 

Helpful?
Thank Henry H
Thunder Bay, ON, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2016

We have stayed at this hotel several times. It is being remodeled. It has been a slow process. It will be nice when the remodel is done. Some furniture still needs to be replaced as well. The rooms are clean. The staff was very helpful at check in. They solved a problem quickly at check out. It is difficult to... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Wes C
Kansas City, Missouri
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 31, 2016

Upon checking in, I informed the front desk staff that I confirmed upon making the reservation that I would be paying with cash upon check out. I was informed by Tianna (front desk staff person), "Oh. That is too much work for us. Just pay in cash now. Or we can just run your credit card." I was stunned. I... More 

Helpful?
Thank mommybot2
Peter S, General Manager at Country Inn & Suites By Carlson, Forest Lake, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Peter Sackett General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

10 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Country Inn & Suites By Carlson, Forest Lake. You may already be familiar with us, but do you know that we offer amenities that will greatly benefit your visit including; complimentary hot "Be Our Guest" breakfast, complimentary USA today Newspaper, complimentary Wifi, complimentary cribs, Rollaway (fee does apply) Meeting room Rental (holds up to 30 people), indoor swimming pool and whirlpool, Short In House Menu, Wedding Packages and Birthday Packages, complimentary cookies and fruit coffee 24 hours/day, 100% non smoking and a Pet Friendly Hotel. Our Pet Policy is small pets only, under 25 pounds, pets must be fully trained and appropriately restrained by guest, pet must comply with local legislation requirements, pets must be kept on a leash when in the hotel or on hotel property unless in the Guest lodging room. Pets must not be left unattended nor are pets allowed in the Pool, Breakfast Area and Meeting Room. A Pet fee does apply, $30.00 per day. Currently we offer an offsite Fitness Center, in 2015 we will offer a Fitness Center within the hotel. We will have onsite laundry service machines available to our guests in 2015 (the machines do have a fee). We have only a certain amount of Pet Lodging Rooms, please let us know when making your reservation that you require a Pet Lodging Room. We offer traditional queen and king lodging rooms, King Suite lodging rooms and Jacuzzi Suites. You may enjoy many attractions when visiting us, Running Aces 24/7 gaming excitement, Champion's Grill open 24 hours, live horse racing, North Branch Outlets, Forest Lake Public Beach, Forest Lake Movie Theater, golfing, Taylors Falls and Wild Mountain, Trollhaugen Ski Area, National Sports Center and so much more. I wish you a warm Welcome at the Country Inn & Suites Forest Lake, we invite you to experience hospitality at its finest. We do offer Corporate lodging Rates, Direct Billing and welcome any Group for future blocks/reservations. I hope you enjoy your stay with us, Welcome to Country Inn & Suites Forest Lake! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Forest Lake

Address: 1954 W Broadway Ave, Forest Lake, MN 55025-1335
Location: United States > Minnesota > Forest Lake
Price Range: $108 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Forest Lake 2.5*
Number of rooms: 56
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Also Known As:
Country Inn Forest Lake
Forest Lake Country Inn
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