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Holiday Inn Minneapolis NW-Elk River

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Holiday Inn Minneapolis NW-Elk River
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204 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Minneapolis NW-Elk River
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Showing 202: English reviews
Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 27, 2012

My husband and I thought it would be fun to spend a night at this hotel/waterpark for my birthday. Checking in was chaotic since they only had two workers at their busiest time (4:00pm - check in time) and it's the same line whether you're checking into the hotel or if you're simply buying waterpark tickets. They were very disorganized... More 

Helpful?
3 Thank heathab17
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for your feedback, Please conatct me directly at the hotel to discuss this situation. It was my understanding that the manager that you spoke with attempted to contact you by phone and left a message. Thank you, Greg Pike Hotel Manager More 

Minneapolis, Minnesota
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 24, 2012

We stayed on a Sunday night for a birthday present for our son with 5 kids. We purchased a kids suite, which was perfect because the boys had their own room with bunk beds, where they could shut the door. The room was very spacious and nice. The kids enjoyed the waterpark. It was very crowded since there was not... More 

Helpful?
2 Thank Teresa P
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

I was pleased to see that you had a wonderful experience while enjoying our water park and hotel while celebrating your son's birthday! Hopefully we will get to celebrate again with you next year! Thank You, Greg Pike More 

Saint Joseph, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 18, 2012

It started from the check in; waiting in line, the hotel messed up our reservations only to push us aside and wait while they helped others. Are the other people more important then us? The rooms were clean and nice. We ate supper at the resturant, they were out of French fries, our orders were messed up but supper went... More 

Helpful?
2 Thank jkroska
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to post your review. I am disappointed to see that your stay was less than Outstanding. I have shared your review with our F&B manager and we will work together to address the service issues you encountered. As for the illness, we have no other communications from guests that they became ill while at... More 

Travelers are raving about these Elk River hotels

Blaine, Minnesota
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 16, 2012

This is my first time ever writing a review but I feel like everyone needs to know about this place before you waste your money!! I have never been treated so badly in my life... The staff is so rude and treats you like you are an inconvinece to them. VERY VERY VERY rude people!! The restaurant is a joke.... More 

Helpful?
4 Thank Missy N
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for your honest review of our hotel and water park. I would like you to call me at the hotel so that I can get the specifics of the service issues you experienced, so that I can better address the concerns with our team members. Thank you, Greg Pike More 

Cannon Falls, Minnesota
1 review
5 of 5 stars Reviewed January 16, 2012

I loved this water park. I could see the kids from my chair, with a great book and drink in hand. I would say its good for kids ages 2-13/14. 3 good water slides, tall 3 stories. A lazy river, a decent pool with hoops for bball and a large spa/hot tub. Also islnad like area with slides for toddlers/... More 

Helpful?
Thank Seebridgette
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your review of our hotel and water park. I was haapy to hear that the park ans staff met your needs and you enjoyed your visit. We look forward to seeing you again! More 

Eau Claire, WI
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed January 3, 2012

We stayed here Dec 26-27 for the 2nd time in 6 months. Once again, check in was chaos and not organized. We called an hour before checkin to see when we could check in. They said 3pm and our room was ready so come at that time. We came at 3:10pm and were told not only was our room not... More 

Helpful?
Thank djcoop14
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Dear DJCOOP14, I would like to apologize for the service that you received during your recent visit. There are some glaring opportunities that you mentioned that need immediate attention. First off, our staff should have let you use the water park until your room was ready for you, as this was a very busy week. The situation regarding the restaurant... More 

Prior Lake, Minnesota, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 1, 2012

Upon entering the main lobby, I had to stand in line with at least 10 to 12 other families while 2 people behind the counter frantically checked people in. While in line, we had to witness a 3 year old little boy puke right in the middle of the lobby. The employees at the front desk were so busy checking... More 

Helpful?
1 Thank Deanna R
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

I would like to Thank you for taking the time to make us aware of your experience with the Holiday Inn and the Wild Woods Water Park. I would like to apologize for the incident that ocurred in the lobby and our team's failure to respond immediately. There is no reason that this was not taken care of in a... More 

Monticello, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 1, 2012

I'm reviewing the waterpark only as we are locals who bought waterpark passes (a quick and easy process); we did not use a hotel room. Please note that this waterpark is not open everyday. The schedule varies quite a bit. It's best to check the hotel's website for days and hours. Yes, the waterpark is open to non-hotel guests. The... More 

Helpful?
1 Thank S R
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for taking the time to share your feedback regarding your experience at the Wild Woods Water Park. Your comments are reviewed at our weekly meeting so that we can determine where we need to focus our attention to ensure we are addressing our guest's concerns. The water park does indeed receive many visitors on the weekends,... More 

Minneapolis, Minnesota
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 20, 2011

I stayed at the Holiday Inn Mpls. NW Elk River $ Wild Woods Waterpark Hotel, the weekend of December 16-18, 2011. The purpose for this was an annual family Christmas get-together. Although, we all live in the Mpls/St. Paul area, we decided to stay at the hotel in order to avoid forcing one family to host and clean up. My... More 

Helpful?
Thank tinamariech
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

TinaMarie, Thank you for taking the time to share your experience during your recent visit! I am thrilled to hear that Holiday Inn Mpls NW was able to successfully accomodate your family Christmas celebration. We are pleased that we were chosen to make this your Family gathering spot. We look forward to seeing you again in the future. Greg Pike More 

Eau Claire, WI
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed September 6, 2011

Visited this hotel/waterpark with my family to visit my brother who just moved to the Otsego/Elk River area. We thought the combo of the Holiday Inn/Water Park would be a good fit. We stayed Sunday, Sept 4 to Tues Sept 6. Here is the good: Our 2 room suite was a good fit for our family with young kids...they could... More 

Helpful?
5 Thank djcoop14
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Andy, I apologize for the delay in my response to your review. I would like to thank you for taking the time to share the good and the not so good. We continually are working on ways to most effectively service our dining guests during peak periods. We are offering buffets more frequently and informing our guests of the busiest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Wild Woods Waterpark Hotel. Home of one of the largest Indoor Water parks in Minnesota! Our full-service hotel is a new facility located minutes from Graco, Great River Energy, Albertville Premium Outlets, Lowes, Cabelas, Cargill, Siemens, Sci-med and Ramsey Industrial Park. Our guest rooms are well-outfitted for the traveling executive, including a spacious and well-lit work area, and Corporate QUIET Floor. Our on site lounge and restaurant, the Mississippi Valley Grill and Bar, is a great place to relax and enjoy dinner in a Northwoods atmosphere. In-room dining is available 7 days a week. The waterpark takes you back to the River Town of old. With three water slides, a lazy river, basketball water court and a child's play area, there is fun and variety for all ages. The waterpark is open daily in SUMMER. WATER PARK HOURS: SEPTEMBER through MAY: Mon. Closed, Tues. Closed, Wed. Closed, Thursday 4pm-9pm, Fri. 4pm-10pm, Sat. 8am-10pm, Sun. 8am-9pm. Call for availability we are open for some school vacations! The conference/ meeting area features 7 breakout rooms with multiple room combinations and up to 120 people for general sessions, parties and/ or receptions. Our constant caring team is empowered and dedicated to providing you with a memorable experience. ... more   less 

Additional Information about Holiday Inn Minneapolis NW-Elk River

Address: 9200 Quaday Ave NE, Elk River, MN 55330-6661
Location: United States > Minnesota > Elk River
Price Range: $118 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Minneapolis NW-Elk River 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
Holiday Inn Otsego Mn
Otsego Water Park
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