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Stank of cigarettes (non-smoking), gave another guest my room key and it worked....
Coffee and granola bars is not breakfast
AC broken, shower curtain half ripped out of wall, did not clean room between visits of guests (found dirt and toe nail clippings on floor)...More
Response from Manager_11525, Manager at Extended Stay America - Minneapolis - Eden Prairie - Valley View RoadResponded August 9, 2016
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay here was not enjoyable. I am sorry for your experience....More
Made reservations back in March for a room and called ahead on the day of our arrival to notify them that we'd be running late. At which time I was told that all they had left was a Smoking Room...not happy but whatever...upon arrival I...More
We honestly had a great experience! The room was clean and had a tiny kitchen in it. The staff was very nice, polite, and funny! Especially Jeremy. Overall a great stay and it was very cheap. Highly recommended if you're two broke teenagers visiting Minneapolis...More
This really isn't a place to stay on a business trip. Breakfast is Keurig coffee and cereal bars. Smoke smell pervades the hallways. Maid service is weekly. Nighttime sounds include sobbing infants and prolonged pounding on doors. If price is the only consideration, then this...More
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Eden Prairie - Valley View RoadResponded June 6, 2016
The feedback provided in your review is much appreciated. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has...More
We stayed here last fall and didn't have that great of an experience. Our room had a strong curry smell which was definitely left over from some cooking that occurred. (These rooms have kitchenettes.) In addition, the blanket on the bed had many little black...More
$82 - $128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from rebecca m | Property representative |
Our kitchens are customized to your liking and needs. We provide a menu and you can tell us which utensils, dishes, coffee maker, pots and pans that you would like and we deliver them to your room. I hope this answers... More
Our kitchens are customized to your liking and needs. We provide a menu and you can tell us which utensils, dishes, coffee maker, pots and pans that you would like and we deliver them to your room. I hope this answers your question and that you enjoy your stay with Extended Stay America.
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"Make sure you get a Non Smoking room if you don't smoke. The smoking rooms are bad."