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Extended Stay America - Minneapolis - Eden Prairie - Valley View Road

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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Dry Cleaning
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Kitchenette
Non-Smoking Rooms
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Family Rooms
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Getting there
St Paul Intl Airport10 mi
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53Reviews
34Photos
2Q+A
13Room tips
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There was things wrong with the room the door locks didn't work had to assistance to enter the room there was linkage from the shower head, the shelves fall off the wallthe frontdesk staff was rude and the management as well
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Response from 00esa, Manager at Extended Stay America - Minneapolis - Eden Prairie - Valley View Road
Responded Sep 8, 2018
Lynette, thank you for your review. Please accept our apologies for the maintenance and service issues you encountered during your stay with us. We assure you that we have discussed your observations with the concerned team to fix the problems you mentioned. We have also shared your feedback with our associates to remind them our main goal is to provide outstanding customer care to our guests. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
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Friendly staff at the desk but this place is still orrery low on the totem pole. I got a “deal rate” at $49, so I wasn’t expecting much. Above that is over priced.

Strong smoking smell even on nonsmoking floor and room. Beat up room. Dirty. Sheets were a little dirty- can tell h
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Response from 00esa, Manager at Extended Stay America - Minneapolis - Eden Prairie - Valley View Road
Responded Aug 30, 2018
Thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management
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We were given a smoking room when we had reserved a nonsmoking room six months ago when we made the reservation. The clerk at the front desk failed to tell us this when we checked in and when we inquired later, we were told there were not any nonsmoking rooms available. None b
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Response from 00esa, Manager at Extended Stay America - Minneapolis - Eden Prairie - Valley View Road
Responded Aug 29, 2018
We apologize for the smoke smell and service issue you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We are reviewing your feedback with our team so we can redouble our efforts to meet our goals. We appreciate your patronage and would welcome an opportunity to restore a favorable impression the next time you are in our city. Sincerely, Hotel Management
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Needed to stay six weeks due to housing relocation. Supposed to be getting room cleaned/bedding changed once a week. In 6 weeks room cleaned twice after I had to complain. My toilet was growing mold, the sheets were three weeks old, and I was told my room wasn't on the list to be
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Response from 00esa, Manager at Extended Stay America - Minneapolis - Eden Prairie - Valley View Road
Responded Aug 18, 2018
Thank you for your feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with the entire team and we are taking steps to ensure we are well poised to serve you better during your next visit. We hope you will consider a return visit as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
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We only stayed for one night, as my husband was here on a business trip. We didn’t pay for the hotel, but I still would not recommend this place at all. The place reminded me of a really cheap apartment building. The hallway had an odor, and the room had a strong old food smell.
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Response from 00esa, Manager at Extended Stay America - Minneapolis - Eden Prairie - Valley View Road
Responded Jul 25, 2018
It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
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how far are you from the renaissance festifal
Hi, I would like to know about the kitchen facilities. What all utensils you would be providing if the stay is long around 3 weeks?
Our kitchens are customized to your liking and needs. We provide a menu and you can tell us which utensils, dishes, coffee maker, pots and pans that you would like and we deliver them to your room. I hope this answers your question and that you enjoy your stay with Extended Stay America.
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"If you want a nonsmoking room, book elsewhere. The whole hotel stinks like cigarettes."
"Book early if you want to get a non-smoking room"
"Make sure you get a Non Smoking room if you don't smoke. The smoking rooms are bad."
"The top floor might be more quiet"
"Stay close to elevators if you are checking in with a lot of stuff"
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PRICE RANGE
$66 - $96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay eden prairieeden prairie extended stay
LOCATION
United StatesMinnesotaEden Prairie
NUMBER OF ROOMS
104
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