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TownePlace Suites Minneapolis Eden Prairie

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TownePlace Suites Minneapolis Eden Prairie
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92 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Rochester, NY
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is the second time my travel manager put me in this dump. I was hoping for a better experience. I understand hotels get older, but this place just is NOT maintained to a branded hotel like Marriotts standards. Just as an example, the floor in my bathroom was filthy, actually had built up dirt in the corners. Grosses me... More 

Helpful?
Thank Enoclaf
Mike L, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

On behalf of my entire team, I am very sorry that we did not deliver the quality you expect from a Marriott hotel. We will take your honest feedback as an opportunity to improve in the areas you mentioned. I encourage you to call me directly if you wish to discuss your experience any further. Thank you for your feedback. More 

Portage, Michigan
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

The motel is aged a bit but currently receiving updates (which did not affect our stay/sleep); our stay was for three nights so we didn't plan to use the electric stove, which was good because 2 of the burners were bent and unusable. That said, the suite was clean, the food was good and the staff was friendly and helpful.

Helpful?
Thank Marilyn W
Regina, Canada
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 18, 2016 via mobile

We stayed here for 4 days from July 8-12th for our sons baseball tournament. We played at Eden Prairie and the diamonds were about 10 mins from the hotel. There is a mini mall right across the hotel with a grocery store, gas store, liquor store and nail shop. The rooms are little outdated but given the good team rate/price... More 

Helpful?
Thank Treena29
Mike L, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Thanks so much for your kind words about our location and value! We are happy that you would likely return! Hopefully you will see the difference our planned renovation starting in October makes when you come back! Again, thanks for your comments. More 

Avon, IN
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 16, 2016 via mobile

Yuck! It looked and felt more like a Red Roof Inn. Kind of hotel you want to keep your socks on the entire time. When we brought to attention the smell the manager came up, agreed it smelled, said he was sorry but they were sold out so nothing he could do. Gave us a can of air freshener but... More 

Helpful?
Thank CindiLacey
Mike L, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Greetings and thank you for taking the time to share your feedback. This is obviously not the experience we strive to create for our valued guests, so I apologize deeply for the issues you reported. I encourage you to call me directly at 952-769-2031 so we can discuss this matter further and work toward resolution. Thanks again for your review. More 

Fishkill, NY, United States
2 reviews
2 of 5 stars Reviewed July 6, 2016

Unable to rate this hotel. We arrived for our 40th anniversary stay and were told that persons occupying the room the day previously did not leave the room. So the room was unexpectedly occupied and they could not force the persons staying out. We were sent to a "sister hotel" next door and were "compted" a room there. Not as... More 

Helpful?
Thank Ronald D
Mike L, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

I am deeply sorry for this circumstance. Please call my office at your earliest convenience at 952-769-2031 and I will personally ensure that all money you paid for this reservation will be refunded. Again, I am very sorry we had to relocate you to our sister hotel. More 

Sioux Center, Iowa
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 27, 2016

Having not stayed here before we were not sure what to expect. We had the two bedroom suite and for what we paid is a good value compared to the other brands who will sock you over two hundred per night which is crazy. The rooms are a bit dated but were very clean. Breakfast area was really small and... More 

Helpful?
Thank iowatraveler71
Mike L, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Greetings and thank you for sharing your feedback. We are so pleased to hear that you found the room to be clean and at a great value! We are very lucky to be located near the mall and local restaurants, and it sounds like your were able to take advantage of these great benefits near our hotel. Mostly, I was... More 

St. Louis
Level Contributor
128 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 15, 2016

We were looking for a cheap hotel with a pool and a free breakfast. That is exactly what we found here. Be aware that this is a pet friendly hotel, so there was a yappy dog next door, but as soon as the owners came back, he stopped--thank God! I was also worried about having a room literally right next... More 

Helpful?
Thank Jessi_STL
Mike L, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Thank you so much for taking the time to pass on your thoughts and valuable feedback. I am so happy you found the hotel to be comfortable and the location to be convenient. We are very fortunate to have the grocery store right next to us and the mall just a few blocks away! We do allow pets, and we... More 

Wisconsin
Level Contributor
104 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 4, 2016 via mobile

We are impressed with the grounds and rooms for the price. Nothing real speacial, but the rooms are very clean and all are suites with a kitchenette that has everything you need to cook. The staff is very pleasant and eager to assist in anyway. The front desk check in was smooth and we received great information for dining options... More 

Helpful?
Thank Mark R
Saint Cloud, Minnesota
Level Contributor
184 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed May 23, 2016

We were disappointed in the condition of our room. The shower looked like it was something from the 1950's. It had no shower head just one of those hand held things. The bed was up against a wall on one side and my husband kept banging his arm on the wall. Whole room could use an update. We opened our... More 

Helpful?
Thank csb14
Mike L, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Thanks you very much for sharing your feedback. I am really glad you enjoyed the breakfast! However, you gave us some additional feedback that we will certainly use to improve the overall experience for our future guests. I am very sorry that the room was not up to expectations. Your feedback is very valuable to me and my team so... More 

Baraboo
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 29, 2016 via mobile

Son played in a hockey tournament that required our stay at a specific hotel. Our team was assigned this hotel. Hotel was clean and staff were friendly. Hotel only had an outdoor pool...in Minnesota...in April. So the pool wasn't even open. Elevator went out Saturday morning and wasn't repaired during our stay. Even on the weekend, you would think in... More 

Helpful?
Thank Daniel W
Mike L, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Thank you so much for your comments regarding your stay. I am so happy that you found the hotel to be clean and were able to meet my fabulous staff! Our outdoor pool will be open in June. I am sorry you were not given the opportunity to swim during this stay. Our elevator repair company attempted to repair the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Minneapolis Eden Prairie

Address: 11588 Leona Rd, Eden Prairie, MN 55344-3820
Location: United States > Minnesota > Eden Prairie
Price Range: $76 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Minneapolis Eden Prairie 2.5*
Number of rooms: 103
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Also Known As:
Towneplace Suites Eden Prairie
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